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“Nothing special” 3 of 5 stars
Review of Park Inn by Radisson Krakow

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Park Inn by Radisson Krakow
4.0 of 5 Hotel   |   Ul. Monte Cassino 2 | Near Ice Krakow - Congress Centre, Krakow 30-337, Poland   |  
Hotel amenities
Ranked #79 of 247 Hotels in Krakow
Certificate of Excellence 2014
Toronto, Canada
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
44 helpful votes 44 helpful votes
“Nothing special”
3 of 5 stars Reviewed October 26, 2012

Location is great for seeing old town Krakow, which is worth the visit. Hotel has very basic amenities but the staff are friendly and very willing to help. I would have no problem staying there again.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnKrakow, General Manager at Park Inn by Radisson Krakow, responded to this review, October 30, 2012
Dear Guest,

I am very grateful for your feedback following your stay.

Thank you for mentioning about our good location. It is really true, that the hotel is located only 10 minutes walk from the Wawel Castle. It is so nice to see, that you appreciate our staff. Professional service and hospitality are our priorities.

I am looking forward to seeing you on your next visit to the Park Inn by Radisson Krakow.

Kind Regards,

Maciej Glownia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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351 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • English first
  • French first
  • German first
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  • Polish first
  • Portuguese first
  • Russian first
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English first
Stockholm, Sweden
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2012

This is a very clean and tidy hotel with good and friendly service. Surprisingly good breakfast buffet.
The easiest way to get to the city center is to take one of the trams which stop just outside the hotel.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnKrakow, General Manager at Park Inn by Radisson Krakow, responded to this review, October 23, 2012
Dear Guest,

Thank you for your wonderful comments!

I am pleased to see that you enjoyed your stay so much and you appreciated the cleanness of the hotel. I am very glad that you mentioned about hospitality of our staff. You opinion is very important for us.

Regarding our location it is really true, that the access to the city trams and buses is very comfortable, just few steps away from the hotel.
I am looking forward to seeing you on your next visit to the Park Inn by Radisson Krakow.

Kind regards,

Maciej Glownia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2012

It's a nice hotel for a city break stay. The room was very nice and very clean, with a view of Wawel Caste (4th floor). Good breakfast but the hot food should be hot, not warm. The other selection was very tasty, lot of choice. There is also a parking available (underground). The hotel is in walking distance to the Rynek (city center ca. 30 min.) or you can take the tram (nr 12 or 19) just in front of the hotel.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnKrakow, General Manager at Park Inn by Radisson Krakow, responded to this review, October 16, 2012
Dear Guest,

I am very grateful for your feedback following your stay in or hotel.

This is a big pleasure for me to see that you appreciate so much our rooms with beautiful Wawel view. This is really something special about Park Inn by Radisson Krakow. Thank you as well for mentioning about tasty breakfast buffet, availability of the parking and our very comfortable location.
Regarding the temperature of dishes – your comment will be a good lesson to learn from and get better in the future.

Once again, thank you for your valuable feedback and I hope to welcome you back in the very near future.

Kind regards

Maciej Glownia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 10, 2012

It is a standard hotel. No character, nothing special, the food far away from 4stars hotel.
The reception staff is behaving as they were Cracow´s elite - as they are better than, any guest.
They are very arrogant , doing their job without any simple smile.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnKrakow, General Manager at Park Inn by Radisson Krakow, responded to this review, October 16, 2012
Dear Guest,

Thank you for your pleasant comments about the Park Inn by Radisson Krakow.

Regarding our food it is always a matter of taste and that is why we provide wide selection of dishes to let our guests choose what they want. I am sorry we let you down on service this time, since it has been always our strength. I have passed your remarks to our Front Office Manager as a lesson to learn from and get better in the future.

Thank you for your valuable feedback and I hope to welcome you back in the near future.

Kind regards,

Maciej Glownia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 7, 2012

the room was nice and spacious, all the great facilities including tea making. breakfast is good, nice selection. didn't try the wellness centre so can't comment on that. the only a bummer is that it's quite a far walking distance to the main city centre, about 20 minutes walk. ok during daytime but not quite ok during the night. apart from that, all is great.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnKrakow, General Manager at Park Inn by Radisson Krakow, responded to this review, October 16, 2012
Dear Guest,

it was my sincere pleasure to have read your positive opinion about Park Inn by Radisson Hotel.

It is so nice to see that you had a great time here at the hotel. I am pleased to see that you enjoyed the breakfast and the atmosphere of modern and well equipped room.

Regarding location I hope it is comfortable enough to have only 10 minutes walk to Wawel Castle or Jewish district.

Thank you once again for you positive comment. I am looking forward to seeing you on your next visit to the Park Inn by Radisson Hotel.

Kind regards,

Maciej Glownia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 7, 2012

My husband and I stayed at the Park Inn in Krakow last weekend and it was just perfect for a city break stay.
This hotel is part of the Radisson chain so if you like this style of hotel then you'll be pleased. Normally we like to stay in a hotel which has easy access to the main sights and in walking distance of restaurants, bars and shops. This hotel is conveniently located for all.
We needed parking and the hotel provided it for a reasonable price. Check in was straight forward and the room was clean, comfortable and modern in design. The bathroom had a large walk in shower and was a good size. Our room was on the fifth floor- the highest floor- and looked towards castle.
Breakfast is buffet style and had a wide choice. As with most buffet breakfasts the hot food was warm and was average. The cold selection was very nice however; cheeses, cereals, breads, pastries, yoghurts etc.
The reception staff where helpful when we asked for directions to various sights and restaurants.
We would definitely stay again if we were looking for a good quality hotel in a central location. If you are looking for some place with more character then chose a smaller hotel thats not part of a large chain.

Room Tip: Ask for a high floor facing the castle.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnKrakow, General Manager at Park Inn by Radisson Krakow, responded to this review, October 23, 2012
Dear Guest,

Thank you for choosing to stay at the Park Inn by Radisson Krakow and for your pleasant and first of all very professional comments about our hotel.

It is so nice to see that you and your husband had a great time here at the Hotel. I am delighted that you found the hotel location very convenient for city break. Our hotel is a really good place to start any kind of sightseeing. Wawel Castle, Old Town or Jewish District are located in walking distance from the hotel and thank you very much for appreciated it.
Thank you for kind mentioning about beautiful Wawel view from your room on the 5th floor that is really worth seeing. It is so nice to know, that you have noticed the cleanness the modern design of our room and all of amenities.
Thank you for your honest opinion on the temperature of breakfast buffet hot dishes. We are going to improve that aspect of our service.

Thank you once again for your wonderful comments and I hope to welcome you and your husband to our hotel in the very near future.

Sincerely yours,

Maciej Glownia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergen, Norway
Top Contributor
54 reviews 54 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 13, 2012

A nice and clean hotell for buisness stay. WiFi internett included. Medium size of the rooms. Stuff was very friendly and taxi service looks like respects this hotell, waiting time is not more than a minute. Location is a bit off centre, so if you spend time in city centre, as turist, this location is a not perfect choice. There is not much happening around hotell, no shops either. Be aware that traffic jams in Krakow are huge, and if you work or are going to meetings on another side of the town take a good time to get there ( especially around 8 and 16:00).
Man can walk to the centre, it takes about 25 minute, but taxi is approx. 4 euros.
Restourant and stuff are very friendly, breakfast and food are delishious. Nice training room and sauna.
If you want calm and HQ buisness stay this place is safe choice.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnKrakow, General Manager at Park Inn by Radisson Krakow, responded to this review, March 7, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed aligator1975.
Please friend us on Facebook to stay informed of our upcoming specials!
Regards, Maciej Glownia, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Krakow

Address: Ul. Monte Cassino 2 | Near Ice Krakow - Congress Centre, Krakow 30-337, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#28 Business Hotel in Krakow
#33 Luxury Hotel in Krakow
#54 Family Hotel in Krakow
#55 Romantic Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Krakow 4*
Number of rooms: 152
Official Description (provided by the hotel):
Modern business hotel located within the walking distance to the city main attractions, Jewish District, Wawel castle and ICE Congress Centre. ... more   less 
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Also Known As:
Park Inn By Radisson Krakow Hotel Krakow

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