My friend & I had booked this hotel through Escape to Poland, with trips to see Auschwitz and the salt mines, we were only staying for four days but it suited us comfortably, it was incredibly cold when we visited in march but our room was always kept lovely and warm, the room itself was basic but well decorated and ideal for two friends aiming to see the city, about a 10 minute walk into the city center but sometimes we got a taxi as it was so cold for 10 zloty (£2.50-no complaints there) Receptionists were lovely and helped us when we enquired about other trips and restaurants to go to. There is also a small shop across the road should you need any water for your room etc. We also booked a massage for the last night which was lovely as we had been out in -5 temperatures and felt cold for ages after so it warmed us up, the massage was so relaxing and masseurs were very polite. The only thing I would say is the toaster needs replacing and possibly swap the hot dog style sausages for bacon? but eggs, toast cereal selection were good enough. Great hotel if you are there literally to sleep and go out and see the city, communal area or noticeboard so you can meet others see whats going on in the city at the time would be ideal, but absolutely faultless :)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 13, 2013
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thank you for choosing Atelier Aparthotel for your visit in Cracow and thank you for your nice review.
Our reception desk staff always do their best to make our guests stay as comfortable as possible, they are really helpful and love to show the visitors the best things about Cracow and other places and our culture as well.
You have mentioned important information for other guests - we can arrange massage and other cosmetic treatments directly to the guests room, which is really comfortable!
All information are available at the reception desk.
Regarding our toaster - it has been fixed, thank you for your suggestion.
Noticeboard - we have also made it :) It's available at the reception desk and it features daily events taking place in Cracow, so the guest may know what interesting things are going on in the city.
Our magical city has so many thing to offer that you should definitely gather your friends and visit us once again! :) Let's start with joining us on FB :)
Hope to see you really soon!
Thank you one more time.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.