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“Excellent setting not matched by service” 2 of 5 stars
Review of Noworolski

Noworolski
Rynek Glowny 1, Krakow, Poland (Stare Miasto)
012/422-47-71
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Ranked #486 of 930 Restaurants in Krakow
More restaurant details
Restaurant details
Dining options: Breakfast, Dinner, Drinks, Lunch, Reservations
Neighborhood: Stare Miasto
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Excellent setting not matched by service”
2 of 5 stars Reviewed September 19, 2013

This restaurant is perfectly situated in the center of old Cracow with views across the square of the St Mary's Basilica. We thought this would be a great place to stop for something to eat and sat inside as it was raining and all the sheltered tables outside were taken. The restaurant is decorated in an imperial style which raised our expectations but unfortunately the service and food did not match up to the decor. The hot food we ordered was mediocre but we might have overlooked this had it not been for the service. Once the initial order had been delivered by a sullen waiter we found it impossible to attract anyone's attention. This seemed to be because a coach party had arrived for tea and cake and everyone's attention was diverted to them. There must have been at least 10 members of staff working so if better organised could have met the needs of the the coach party and the other customers. In the end we had to get up and start to leave in order to get the waiter to bring our bill.

  • Visited September 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

Visitor rating
    29
    23
    26
    14
    19
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Gdansk, Poland
Level Contributor
400 reviews
227 restaurant reviews
common_n_restaurant_reviews_1bd8 350 helpful votes
“Try to avoid”
1 of 5 stars Reviewed August 27, 2013 via mobile

This cafe/restaurant is placed in beautiful old Cracow town. And it is its only advantage. Service is unprofessional, food and coffee are horrible and even ice cream are almost not eatable. It seems that You should check even place for coffee and ice cream on trip advisor. Additionally it is very expensive there. Save Your money for better place

  • Visited August 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pontardulais, Wales, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Unhappy with the service”
1 of 5 stars Reviewed August 17, 2013 via mobile

My wife and I had a wonderful week in Krakow, and we decided to have a final evening and soak up the atmosphere of the main market. We sat at a table for over 15 minutes, staff were around us, clearing up. We tried several times to attract a waiter's attention and were ignored. We were avoided. This is the only negative comment about our experience in Krakow.

  • Visited August 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Excellent”
5 of 5 stars Reviewed August 5, 2013

I've been here multiple times and I have to say that the food here is delicious and the service is fast. You should go here.

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
96 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Imperial cafe”
4 of 5 stars Reviewed June 23, 2013

Elegantly Barogue style restaurant/cafe located in the old linen hall on the main square, Rynek Glowny. Dine or drink inside and enjoy the magnificently restored grandeur of the decoration or sit outside and enjoy the atmosphere of Rynek Glowny.

Visited June 2013
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