We had a great staying in the Jewish district of Kazimierz, a good position to explore Krakow.
We had a triple room ensuite in a kind of flat, so we got the keys for the main door, for the apartment door and for our room.
The room was clean and comfortable, the small bathroom had a wc, a toilet and a sink.
Staff people were really friendly. We wrote them different times before leaving for Poland asking for additional informations. They were exhaustive and gentle.
We had a late check in and they waited for us.
Every day we met different staff people and they were all neighbourly.
Breakfast was served in a bag and we had it in our room.
We used their wi fi service for free and they gave us some informations about Polish railways.
They booked us a private cab for the airport when we left the hotel; we lost a mobile phone in the car but the taxi driver brought the phone to the hotel and Tournet staff sent it to us with no additional fee. They were kind to the last!
Reccomended if you want a great stay in a quiet place. Big deal!