The receptionist gave me the key to the room which wasn't prepared it was dirty not cleaned and smelled of cigarettes badly. When I came back to the lobby I explained the situation she started to blame the fault of the housekeeper and started to tell her off in front of me then the blond receptionist said that she is not able to give me a room now as she doesn't have any!!!!! And I need to wait! Excuse me? The room was book for 2 weeks ahead. I felt embarrassed as she said that in front of two other people. I asked for a different room. After view minutes she went to check herself then she finally gave me a key. Didn't say sorry or nth. That is bad. The food was good and the 2 girls there were very pleasant and very professional. I am a smoker and I'm happy that u are able to smoke in the room but when I come in at least u should put an air refresher to kill the smell u know what I mean? I'm gonna be here in view days lets c how its gonna b.
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