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“Excellent stay !!!” 5 of 5 stars
Review of Mercure Ostrava Center

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Mercure Ostrava Center
4.0 of 5 Hotel   |   Ceskobratrska 18/1742, Ostrava 70200, Czech Republic   |  
Hotel amenities
Ranked #1 of 14 Hotels in Ostrava
Certificate of Excellence 2014
bratislava
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent stay !!!”
5 of 5 stars Reviewed August 8, 2013

Great hotel in the building with history.Hotel has excellent location, walking distance to the centre and all attractions. Clean and comfortable rooms, very elegant design. Good selection for breakfast. Great food in the restaurant.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, August 24, 2013
Dear Guest, I would like to take the opportunity to thank you for your review on our hotel, we are all pleased at the Mercure Ostrava Center, that you have enjoyed your stay in the hotel, and in Ostrava. We hope to have the chance to welcome you back soon. Vladimir Sic, General Manager.
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222 reviews from our community

Traveler rating
    144
    69
    5
    2
    2
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9
27
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148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Prague, Czech Republic
Top Contributor
64 reviews 64 reviews
31 hotel reviews
Reviews in 41 cities Reviews in 41 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 3, 2013

Stayed one night on a business trip.
Hotel has excellent location, walking distance to the centre and all attractions. It has its own atmosphere, being a renovated old (office?) building.
Clean and comfortable rooms.
Good selection for breakfast.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, August 6, 2013
Dear Guest, Thank you for your positive review on Trip Advisor. All our team and I are delighted to have such a great feedback from you. It was a pleasure having you stay with us and we look forward to the opportunity of welcoming you back to Mercure Ostrava Center. Vladimir Sic, General Manager
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Hamilton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2013

Just returned home from this excellent hotel. The staff are welcoming, attentive, helpful and make you feel at home. I have been using this hotel for a couple of years and it continues to keep a very high standard.

Room Tip: Try for a room over the car park. The trams and buses kick off early
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, August 6, 2013
Dear Guest, We very much appreciates your comments regarding your stay at the Mercure Ostrava Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you again. With best regards, Vladimir Sic, General Manager
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Legnano, Italy
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 25, 2013

The hotel is right in the city centre, 5 mins on foot from the main square. The rooms are large and elegant, but also functional, in particular the bathroom. The breakfast is tasty with a large choice. Last but not least, there an internal parking at acceptable price (10 euro per night)

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, August 6, 2013
Dear guest, Thank you very much for providing your feedback again to other travellers. I am very happy reading you enjoyed our hospitality during your stay. I will with pleasure share your feedback with my team and it will be a great motivation for us to carry on to provide comfortable and qualitative stay. We are looking forward to welcoming you soon back to the Mercure Ostrava Center! My best regards from Ostrava Vladimir Sic, General Manager
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Prague, Czech Republic
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 23, 2013

We stayed at the Mercure Ostrava Center Hotel during the recent Colours of Ostrava music festival. The hotel was located in a pleasant neighborhood in the center of town and was about a 30-minute walk to the festival. The room was clean and recently renovated. We spent a fair bit of time in the room and were very comfortable.

There is a small fitness center that we used a couple of times. Only a few people can work out a one time but there were never more than three people in the gym at any one time.

Couple of small issues -- the parking lot is fairly small but you can find on-street parking a few blocks away and the front desk was usually only staffed by a single employee. As a result, both check-in and check-out took longer than usual.

Room Tip: Rooms on the bottom floor are quieter in general since there is little noise from the parking lot bu...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, August 6, 2013
Dear guest, We are delighted to note that we have met your expectations during your stay with us. At Mercure Ostrava Center we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are looking forward to welcoming you back to the hotel. Vladimir Sic, General Manager.
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Prague, Czech Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2013

We staying in the room 103, everything was perfect. The location was right in the centre, near to all bars and discos (party area Stodolní) We also get voucher for alcohol drink, which was very nice :)))

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, August 6, 2013
Dear Guest,Thank you very much for these wonderful comments following your stay with us!
We are happy that you enjoyed staying with us and that our services were up to your expectations and I will certainly not fail to convey your remarks to the entire team.
The entire team is looking forward to welcome you back, Yours sincerely, Vladimir Sic, General Manager.
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Prague, Hlavni Mesto Praha, Czech Republic
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2013

Excellent hotel in a great location. I well recommended it for it's kind friendly staff. clean rooms suitable for couples and families business or leisure. Great access from local roads. Ease of booking and 24 hour reception was most helpful. Comfortable beds and excellent service.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review, July 3, 2013
Dear Guests, thank you for your compliments on our hotel Mercure Ostrava Center. It was certainly pleasure for us to be at your service. We are looking forward to welcoming you again in our hotel. Vladimir Sic, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 70200, Czech Republic
Location: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Ostrava
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Ostrava Center 4*
Number of rooms: 139
Official Description (provided by the hotel):
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 
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