I stayed in this Mercure last week. Upon arrival, check in was very efficient, and the room I was allocated was excellent (and for a single, quite a reasonable size). Customer service was excellent throughout - Jana on reception when I checked out was finding trolley bus times, numbers and prices for me whilst also doing my check out. I ate dinner in the evening, again, quality of food was excellent as was the local beer (I forget its name). My only criticism was that I was told to have dinner in the bar, rather than the restaurant - same food, but unfortunately being a bar people are allowed to smoke. On the whole, an excellent hotel, and when I return to Ostrava I will certainly stay there.
- Official Description (provided by the hotel):
- Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more less
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