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“Not good ” 3 of 5 stars
Review of Park Inn by Radisson Ostrava Hotel

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Park Inn by Radisson Ostrava Hotel
4.0 of 5 Hotel   |   Hornopolni Street 3313/42, Ostrava 702 00, Czech Republic   |  
Hotel amenities
Ranked #2 of 14 Hotels in Ostrava
Certificate of Excellence 2014
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not good ”
3 of 5 stars Reviewed February 27, 2014

Slow service, we waited for 30min.in restaurant without being noticed. Small portions and expencive food that is only ok, but not delicious. Also it is pricy. Room was nice and tidy. Points for free Wifi! No points for parking fee! I stayed for two night and I had to pay for parking. Not good at all. This hotel is good for one night stay only!

Stayed February 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr_Frydl, Hotel Manager at Park Inn by Radisson Ostrava Hotel, responded to this review, March 4, 2014
Dear Guest,

thank you for your stay with us and your feedback to our hospitality. I´m sorry you were not fully satisfied with our services. The unique services as well as fine dining is our priority to each individual guest. I´m sure it was just a exceptional occurrence and we would love to persuade you about it during your next visit. Feel free to contact me directly anytime.
Petr Frydl
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161 reviews from our community

Traveler rating
    63
    79
    16
    1
    2
See reviews for
7
17
3
107
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ostrava, Czech Republic
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

Park Inn in Ostrava offers constantly high level services, usually supreme personnel, quick access from incoming roads, quick commuting for next program in a city or near locations. Evening in a lobby bar offers a good care and wine.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Park Inn by Radisson Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr_Frydl, Hotel Manager at Park Inn by Radisson Ostrava Hotel, responded to this review, February 18, 2014
Dear Michal,

thank you for your stay in Park Inn by Radisson Hotel Ostrava as well as for your nice comments on our hospitality. We are delighted you enjoyed our services and looking forward to welcome you back in near future. We are always at your disposal if you may have any special wish or needs during your next stay with us.
Petr Frydl
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Hlavni Mesto Praha, Czech Republic
Top Contributor
179 reviews 179 reviews
56 hotel reviews
Reviews in 52 cities Reviews in 52 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 5, 2014

Good hotel, but a bit pricey unless you can enjoy a corporate rate. Great staff, simple but comfortable design as most of Park Inn hotels all over the world. A bit out of the center, but taxi is 4-5 dollars. One of the best restaurants in the city.

Room Tip: Pick higher floor.
See more room tips
  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr_Frydl, Hotel Manager at Park Inn by Radisson Ostrava Hotel, responded to this review, February 18, 2014
Dear Guest,

we greatly appreciate your comments placed on Trip Advisor as well as your recent stay with us. We are glad you enjoyed our Bamboo restaurant services and thank you for spreading such a positive review on it. We are looking forward to welcome you back.
Petr Frydl
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Prague, Czech Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 1, 2014

This hotel exceeds standard of 4 star hotels. Rooms very spacious, all areas clean and I have to mainly compliment the staff. Especially waiting staff in the bar as well reception. I got the feeling of genuin hospitality - the poeple here are genuinly friendly. Location is not i the citi-center, however, the size of the city makes it easily accessable to get there in couple of minutes.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr_Frydl, Hotel Manager at Park Inn by Radisson Ostrava Hotel, responded to this review, February 18, 2014
Dear Guest,

thank you for your stay with us and for your outstanding recognition, which gives to our whole team kind of appreciation for their involvement and high confidence in further work. We are glad you enjoyed our hospitality and hope to see you soon again.
Petr Frydl
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CR
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 18, 2014

Very good hotel. Staying there for 9nights. Breakfast was good but very homogenous and boring if you are eating the same all the time.
Hotel restaurant - delicious but comparing size of the meal and prices (a little bit expensive) -> not a good deal. For the same prices you can get better food in other restaurants in Ostrava.
Otherwise I was very satisfied - the best bed in the world (even better than mine :) ), very clean, always smiling staff.
Comparing 3 hoteols in Ostrava: Best Western, Clarion and Park-inn, I definatelly vote for Park-Inn

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr_Frydl, Hotel Manager at Park Inn by Radisson Ostrava Hotel, responded to this review, January 24, 2014
Dear Guest,

We appreciate you taking the time to complete a survey regarding your recent stay with us. It always gives us the most valuable feedback to our hospitality so we can make necessary steps for further improvement.
Please feel free to ask our staff for any extra wish you may have for breakfast. We can understand you need some refresh during your longer stay. In our Bamboo restaurant we focus on the highest quality of products and services, which may appear in slightly higher, but reasonable prices. All Park Inn by Radisson hotels worldwide are equipped with first class mattresses to ensure our brand motto "Sleep well, Live well".
Petr Frydl
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Dorset, UK
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 17, 2014

This is a conveniently located modern hotel in Ostrava. Previous stays in Czech Republic have been in ‘40 watt’ hotels with dimly-lit corridors and lights that switch off before you reach your room. Park Inn cannot be described this way with brightly lit public areas and well illuminated rooms. Staff are universally friendly and helpful, all speaking good English and taking time to explain the menu and other facilities. The hotel has a very good restaurant with a range of local specialities and international (Italian inspired) cuisine.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr_Frydl, Hotel Manager at Park Inn by Radisson Ostrava Hotel, responded to this review, January 24, 2014
Dear Guest,

we greatly appreciate your feedback placed on Tripadvisor. Thank you for your stay with us and for your kind comments on our hospitality. We are glad you enjoyed our services and looking forward to your next visit.
Petr Frydl
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, North Carolina
1 review
5 of 5 stars Reviewed January 7, 2014

The Park Inn Ostrava, is a great hotel, with a great location. The breakfast was excellent, and the wifi speeds were great to conduct my business.

Highly recommend the small pizza pub across the street.

Prices are reasonable especillay compared to the hotels downtown.

Room Tip: request a room on the higher floors for a view of the city
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr_Frydl, Hotel Manager at Park Inn by Radisson Ostrava Hotel, responded to this review, January 13, 2014
Dear Guest,

thank you for your stay with us and your positive comments on our hospitality. We are glad you enjoyed the breakfast as well as for your satisfaction with WiFi connection. We would be delighted to welcome you again, please for your next reservation with us do not hesitate to contact hotel directly or via parkinn.com/hotel-ostrava website.
Petr Frydl
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Ostrava Hotel

Address: Hornopolni Street 3313/42, Ostrava 702 00, Czech Republic
Location: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Ostrava
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Ostrava Hotel 4*
Number of rooms: 185
Official Description (provided by the hotel):
This stylish hotel in Ostrava, Czech Republic places guests within walking distance of the active city centre. Choose from 185 modern rooms with soundproof windows and an array of thoughtful amenities like Free Wireless High-speed Internet. The on-site restaurant serves both international and regional selections while the bar offers an extensive array of beer, wine and cocktails. Head to the fitness centre and spa to unwind and relax, and employ the use of the hotel's six fully equipped meeting rooms, including a Congress Hall, for both personal and business events. ... more   less 
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