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“Lovely hotel in wonderful location” 5 of 5 stars
Review of Small Luxury Palace Hotel Prague

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Small Luxury Palace Hotel Prague
Nerudova 255/7, Prague 118 00, Czech Republic (Formerly The Castle Steps Hotel Prague) (Praha 1)   |  
Hotel amenities
Ranked #195 of 661 Hotels in Prague
Stoke on Trent, England
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
51 helpful votes 51 helpful votes
“Lovely hotel in wonderful location”
5 of 5 stars Reviewed October 19, 2009

I have just returned from a stay at the Castle steps hotel. I travelled with my 77 yr old mother and a friend in her mid sixties. We stayed in the Spruce apartment which is on the 3rd floor. We considered this carefully before booking but would get a ground or first floor apartment next time. The apartment was wonderful, clean and with lovely views. We didn't get any help with luggage though and it was a long haul up the stairs with the cases.
The staff are super helpful and booked our taxi to and from the hotel to the airport. The hotel is in an uphill location but we all walked from the old town area back to the hotel each day and it was a pleasant walk though we did take our time.
The one downside was the breakfast. As mentioned in previous posts it is vegan. If you like soya milk and soya based yoghurt and "butter" you will be fine. However I am surprised that the owner does not consider the tastes of all his guests and provide an alternative. It wouldn't put me off staying again as everything else is so good. The area is quiet and very well situated for the castle and monastery area. The price also makes it a good choice.

  • Stayed October 2009
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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242 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Brisbane, Australia
Top Contributor
79 reviews 79 reviews
57 hotel reviews
Reviews in 50 cities Reviews in 50 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed October 14, 2009

We stayed in the Larch apartment for 3 nights in October 2009. Overall, we were extremely satisfied but I am aware the hotel has some features that might not suit everyone. First of all, the positives. The staff are extremely efficient and reliable. They are also very friendly. I really felt that nothing I could have said would be too much trouble for them.The cleaning staff will also wash your clothes for you - which is a great bonus. Who wants to waste time is a great city like Prague waiting around in a laundromat? You still need to do your own ironing, but the staff had thoughtfully put an iron and board in our room. The apartment was fantastic - light and roomy - a real bit of luxury. The location was fantastic - from what I saw of Prague I think that Mala Strana is definitely better (for staying) than the Old Town. Mala Strana with its steep, winding, cobbled streets fits the image perfectly of a fairy tale town - just what I wanted. Breakfast was served in the old cellar - fantastic atmosphere with free internet as well.
Now for the possible drawbacks - as I mentioned earlier - Mala Strana had narrow and winding streets and they can be steep. I can appreciate that having to walk uphill a lot might not suit everyone. Next, while the breakfast looked superb, the content was not as good as it appeared. I understand the hotel has some kind of vegan policy so the breakfast choice was limited to breads (of these, they really had a fantastic selection) plus jam, tomatoes, cucumbers, some fruits and cereals. The breakfast was OK, but I missed not having cheese and a selection of cold meats. The breakfast issue is not important enough to me to avoid the hotel next time, but I mention it out of fairness to people who make a hearty breakfast a big priority.

Stayed October 2009, traveled as a couple
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chicago
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 13, 2009

Situated near the top of the quaint main road leading from St. Nicholas square up to the Strahov Monastary just below the castle, at the feet of the Castle Steps as it were, this is an ideal location to explore Prague's older, quieter castle district. Others have commented about street noise. We found it to be very quiet - maybe not field mouse quiet, but certainly quiet by most urban standards (we live in chicago). If you're looking for a place in the heart of a bustling nightlife or trendy scene, stay across the river in Old Prague or closer to New Prague. The Castle District is mostly embassies, easy-going cafes, micro-estates, and tourists headed up to the castle/cathedral for a half-day sight see.

I say it's perfect for those with flexible expectations because this is not a cookie cutter hotel born from a well-planned capitalist design. It's more like a string of 2-3 apartment buildings, each with their own unique flavor, that appear to have been cobbled together over time by an eccentric mind. Be careful in choosing a room as they vary widely - from tiny and strangely orchestrated, to downright grand. We stayed in the Rosebush, a lovely studio apartment with an adjoining kitchen complete with sink, fridge, stove, hotpot, and cupboards stocked with tea and instant coffee. There wasn't much of a view to speak of, but all you have to do is walk outside for a peek down the valley and through the orchard into Prague.

These are old buildings with off kilter stairwells and lumpy, time worn walls. What some might call tired, others, like ourselves, call quaint and full of character. This is not a four star hotel. They've made a decent effort to preserve the character of the place without making much of fuss about it or dolling it up to the nines and inventing a brand identity to justify higher prices.

We had issues with our reservation when we arrived. It turns out that, despite confirming our reservations by email a few days prior to our arrival, we failed to fill out some sort of online booking form and the staff had given up our room. However, they were very helpful and vigilant enough to switch some things around on their spreadsheet-booking-application-thingy and were able to put us up for the whole three nights of our stay in the same room. Thank you, Rosie!

We found the breakfast to be perfectly fine. And there was always a seat at one of the four computers available with open internet access -- a convenience we didn't find on the remainder of our travels in eastern Europe.

If you're looking for the feel of the Castle District in a simple, affordable, characterful setting, the castle steps makes a great place to park your boots. Just be sure to fill out a booking form and double, even triple confirm your reservations beforehand.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago, USA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 9, 2009

We have a group of 16 people here for our wedding. They are of different sizes (2-5 people) and they have many different sizes of apartment available to choose from in one or different building. We love the flexibility.

Most of the people stayed at Nerudova 7 (main office) which is at the bottom of the hill, closest to the tram station and old town square, and better for those who don't want to walk uphill much. It has a mini-mart and many restaurants close by. Linden - very spacious apartment with kitchen, on the ground floor so don't need to haul luggage, and feels like tucked away from others (good for noisy group who doesn't want to disturb others or if you want quiet). Very functional kitchen. Cons- no nice/castle window view.
Main office upstair with free internet and computer and skype (equipped with microphone and headset) - super convenient for cheap international phone call. Foxglove and Poppy shared one level (second floor) and bathroom+kitchen.

Oak - on Uvoz street and very close to the castle (if arrive other than taxi, a bit of uphill walk). Apartment is very spacious and has the best view of all. Large window showcases the castle view. Breakfast served downstair.

Fig tree - large and nice place. Smaller window. Located between the above locations. Cons- 5th floor, be aware if you have heavy luggage. It's quite a climb! (We are physically quite fit but chose to bring heavy luggages.) The outside door leads to both the apartment and a restaurant. It is locked after 11pm and sometimes very difficult to open door (with two strangers' help!)

We booked our airport transfer via this website: http://www.123-prague.com/ and happy with the service. It seems like similar service the hotel provides but cheaper. No soap or shampoo provided. No room service. If pay in non-czech currency, bring exact change because they may not have change in your currency. Phone can only be used to call the reception. Breakfast is simple (vegan) as others mentioned.

Overall, we are very happy with our stay and so are our guests. Great location and great value. Charming room with characters and personality. It feels like a blend of small historic hotel and pension. Pick your room carefully so it will fit your need.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kentucky
1 review
4 of 5 stars Reviewed October 8, 2009

After a crazy train trip from Munich to Prauge we were slightly daunted with the steep hill where this hotel is located and that our apartment was three or was it four flights of steps up. But the view from the window and the area it was located was perfect for our trip. The staff were very helpful. You can even see the hotel in the movie The Brothers Bloom. I would definately stay again.

  • Stayed May 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lexington, Kentucky
1 review
4 of 5 stars Reviewed October 8, 2009

Two girlfriends, we rented a one-bedroom apartment on Neruda right across from the eponymous Castle Steps. The room was great, we got good (and prompt) service from the staff (though we never went to breakfast), and we could walk everywhere. That may be the only drawback - the walking. Castle Steps is right next to the Palace complex, at the top of the hill overlooking the Little Quarter. This is one steep cobblestoned hill. The only main tourist attractions on that side of the river are the Castle and Petrin Hill. Everything else, the astronomical clock, Jewish Quarter, Powder Tower, is on the other side. If you emjoy walking, and want the exercise, stay in one of these apartments. If you have any limitations in mobility, you should stay closer to the river and use public transit to get to the Castle on the day you go there.

  • Stayed July 2009, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Seattle, Washington
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 29, 2009

We loved our little studio in the Castle District! It was quiet, had a wonderful view of the cobble streets. The eco-friendly linens and the decor were fantastic. The breakfast was splendid. And the staff were truly helpful. I can't say enough good things about this place. All of that, and it was so inexpensive!!

  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Small Luxury Palace Hotel Prague

Address: Nerudova 255/7, Prague 118 00, Czech Republic (Formerly The Castle Steps Hotel Prague)
Location: Czech Republic > Bohemia > Prague > Praha 1
Amenities:
Beverage Selection Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #195 of 661 Hotels in Prague
Price Range (Based on Average Rates): $
Number of rooms: 11
Official Description (provided by the hotel):
The Small Luxury Palace Hotel lies in the heart of this beautiful but vibrant city, and is the perfect venue to discover and enjoy the country's capital city, and what it has to offer. The hotel is ideally located in the heart of the historical center of Prague called Mala Strana.Each room at the Small Luxury Palace Hotel has its own individual style, en-suite facilities and WI-FI, some of them also a fully equipped kitchen area. ... more   less 
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