We stayed 4 nights at this lovely hotel as part of our trip to several European cities. We can only add to the chorus of positive feedback about the hotel and the service offered here. We are travelling with our 5 year old son and stayed in a Junior suite which was very spacious with a king size bed and a rollaway bed for our son. We found the bed very comfortable and the rollaway was fine for our son. Even though our room was facing the street, it was very quiet. As we booked our room several months in advance we received avery competitive rate.
Although the hotel is away from the main tourist centres it is a short walk to the Andel metro station and tram stops with quick, cheap links to the old town,castle and other sites. There are also many places to eat/drink in this area and a large shopping mall.
As many other travellers have mentioned, we found the staff to be extremely courteous and helpful. Everyone was lovely to our son, in particular the wait staff in the restaurant and wine bar (thanks Abraham) and the room attendant, Olga. Nothing was too much trouble and the service was friendly and attentive. The reception staff were excellent and went the extra mile for us, especially with trying to get dinner reservations for us at avery busy time of year and recommending a self-service laundry/cafe about 15 minutes walk from the hotel where we were able to wash and dry our clothes (and enjoy the excellent Czech beer while we waited). On our final day as our flight was not until 5pm, they arranged for us to have late checkout which saved us from having to go out in the rain. We also used the hotel's airport transfer service which was very convenient.
All in all we would recommend the Hotel General as it provides a warm welcome, great service and very good value for travellers.
- Official Description (provided by the hotel):
- Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more less
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- Also Known As:
- General Hotel Prague