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“Hotel Karolina” 5 of 5 stars
Review of Prague City Apartments Residence Karolina

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Prague City Apartments Residence Karolina
Karoliny Svetle 4, Prague 11000, Czech Republic   |  
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Hotel website
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Hotel amenities
Ranked #15 of 662 Hotels in Prague
UK
1 review
“Hotel Karolina”
5 of 5 stars Reviewed November 7, 2008

A wonderful apartment in a beautiful building, quiet, yet near the centre. Friendly and helpful staff.
The apartment was spacious, light and very clean and comfortable and helped to make our stay in Prague a memorable and happy time.

  • Liked — Large, light rooms and comfortable furnishings
  • Disliked — The shower
  • Stayed June 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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373 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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ripon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2008

Just returned from a wonderful visit to Prague. Can highly recommend Residence Karolina. Large, spacious accomadation. Spotlessly clean and well equipped. Perfect location to explore Prague with most places within easy walking distance. Staff extremely efficient & friendly. Overall brilliant & would definitely use again.

  • Liked — the location
  • Stayed October 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2008

We have just returned from 4 nights in Prague, we stayed at the Residence Karolina which was top class. We booked directly on their website and travelled with Jet2. Make sure you request the inclusive airport transfer, we were picked up at the airport and taken directly to the office just around the corner from the apartment.

The apartment is located just off one of the main streets so it's very central as well as offering peace and quiet away from the crowds. Our apartment had everything we needed for our stay, the building is very well maintained and there was a maid service everyday.

In comparison to most hotels that we have stayed in the apartment was MASSIVE! Big rooms with very high ceilings, very modern kitchen and living areas, we were extremely impressed and would stay here again without any doubt.

There are loads of bars, cafes and restaurants around the apartment, as vegetarians we found lots on offer including some great vegetarian restaurants just around the corner. If you wanted to save some money and cook in the apartment then there are loads of "mini markets" nearby, the closest is just over the road and there is a Tesco supermarket 5 minutes walk away. In the apartment there is a full size oven with hob as well as a microwave, fridge, freezer, kettle, toaster and coffee machine.

It is as good as it looks on their website, top marks for Residence Karolina

  • Stayed October 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kparizek, Marketing executive at Prague City Apartments Residence Karolina, responded to this review, November 11, 2008
We would like to thank you for your nice words. It is completely true that staying in apartments is much more comfortable than staying in hotels. We are very happy that you enjoyed your stay in Prague and now we are looking forward to seeing you back soon. Once more, thank you for choosing Prague City Apartments
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Houston
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 1, 2008

We were pleasantly surprised with the Residence Karolina. It was conveniently located, spacious, clean and equipped with lots of ammenities. And, even though it was an apartment, we had maid service every day. We felt so at home that we didn't want to leave!! Can't wait to go back!

  • Liked — It was like new.
  • Disliked — Nothing.
  • Stayed September 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 18, 2008

My family and I just returned from staying 6 nights at Residence Karolina, Czech Republic. I reserved a 2-bed, 2-bath apartment. The apartment was lovely, location was great but I have three main concerns that should be noted to potential guests.

First of all, I specifically booked Residence #33 upon making my reservation. The reservations representative explained that it was a lovely residence on the third floor; the highest floor of the 2-bed, 2-bath choices. Upon arriving, I was given keys to Residence #13....on the 1st floor. Obviously confused, I told them there must be a mistake. I specifically requested Residence #33 NOT #13 and had documentation from them to reflect this. Their response was there was already a guest in Residence #33. Apparently, he extended his stay. There was nothing they could do. I suggested they explain to the guest our arrival and, in all fairness, move him to another residence since we had already booked #33 months ago. Additionally, I woud've have like and expected notification of this change prior to our arrival if nothing could be done to move him. The woman apologized but did nothing to rectify the situation. She stated that Residence #13 was just the same as #33 but on the 1st floor. After being visibly frustrated and exhausted from extensive traveling I agreed to stay in #13. My family and I just wanted a place to crash. I wasn't happy but too tired to argue. Our first disappointing encounter.

Second issue. We arrived Thursday evening. On Sunday morning, our coffee pot broke. My parents and I enjoy having a cup of coffee or two while getting ready in the morning hence the idea of apartment living..."home sweet home". We notified the 24 hour/7day a week Prague City Apartments office located around the corner from the apartment. My husband walked the broken coffee pot to them. They said they'd have a replacement that afternoon. That never happened and, in fact, a replacement coffee pot never did arrive in spite of daily reminders to them. No explanations or apologies were made regarding the inconvenience or lack of accomodation. Strike #2 for disappointments.

Lastly, we were told that we would have daily maid service. Daily maid service consisted of towel changing, straightening & smoothing the sheets, literally, and trash collection. There was no sheet-changing, floor-sweeping or dusting. I have no problem with light-cleaning a few days but we were staying for 6 nights. It's definitely necessary to change the sheets at least once during this time.

The apartment was lovely and matched the pictures and description on their website. The location was perfect. I would stay again if I could ensure our issues would be addressed. While making the reservation, the representatives were wonderful and enthusiastic, however, once there, the lack of attentiveness and concern on their part was below average and again, very disappointing.

  • Liked — Location
  • Disliked — Attention to detail and guest requests/ issues by front desk staff.
  • Stayed September 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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sacramento, ca
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 21, 2008

We stayed in a two bedroom, two bath apartment at the Residence Karolina for 6 nights. The apartment building is lovely and old on the outside but the apartment itself is incredibly stylish, modern and clean. There is a dishwasher, washer/dryer, towel heaters, tv, and every modern convenience you could possibly need. All five of us were met and returned to the airport by a complimentary service. They even accommodated our different departure times at no extra charge. The office staff were uniformly responsive and helpful throughout the booking process and during our stay. The apartment itself is located a few blocks from the Charles Bridge and a few blocks from a major grocery store chain. We walked everywhere. It is on a quiet street a few blocks away from the actual center so it is not as hectic or noisy.

I have never rented an apartment before in a large city but based on this experience, I will now regularly consider it as an option as it was both more convenient and nicer than most of the hotels we have stayed in while touring Europe.

  • Liked — everything
  • Stayed July 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kparizek, Marketing executive at Prague City Apartments Residence Karolina, responded to this review, July 30, 2008
We appreciate you taking the time to review Karolina residence. We are happy that you enjoyed your stay in beatiful city of Prague. We want you to ensure we are going to continue in providing the best service in our residences. Our key objectives are guest satisfaction and positive memories. Thank you once more and we are looking forward to serve you in near future.
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Adelaide, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 6, 2008

Residence Karolina was the perfect apartment consisting of 3 huge rooms plus bathroom together with a balcony in centre of city within walking distance of everything, a supermarket only a couple streets away, with the really helpful office and staff just around the corner and free pick up from the airport on arrival.

Furnished with ultra modern furniture and all the conveniences you could need in a huge spacious apartment .

We stayed 7 nights and loved everything about it

We would have no hesitation in staying there again and recommend to anyone who wants comfort and space in a great location

  • Liked — Modern spacious with every convenience in great location
  • Disliked — Nothing to dislike - our experience was superb
  • Stayed May 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prague City Apartments Residence Karolina

Address: Karoliny Svetle 4, Prague 11000, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Airport Transportation
Hotel Style:
#16 Family Hotel in Prague
#23 Romantic Hotel in Prague
#115 Business Hotel in Prague
Price Range (Based on Average Rates): $$
Number of rooms: 20
Official Description (provided by the hotel):
The location of Residence Karolina is outstanding, next to Charles Bridge and the top apartments offer view to Prague Castle. Residence Karolina offers 20 serviced apartments in total and all of them are really XXL size. The guests can choose from one or two bedroom apartments situated on 5 floors, modern and spacious lift is operating in the premises. One bedroom apartments are suitable either for 2 (executive version) or for a party of 4 with extra sleeping facilities in additional room. Each of two bedroom apartments has two en-suite bathrooms to provide enough piece and privacy for 4 staying guests. Additionally to that you can temporarily accommodate another 2 friends by using a large comfortable sofa located in the roomy living rooms. Residence Karolina is famous for its space and comfort. ... more   less 
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Also Known As:
Residence Karolina Prague Hotel Prague

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