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“Could not have been better!” 5 of 5 stars
Review of Hotel Residence Agnes

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Hotel Residence Agnes
4.0 of 5 Hotel   |   Hastalska 19, Prague 110 00, Czech Republic (Stare Mesto (Old Town))   |  
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Hotel amenities
Special Offer
Complimentary pick up
Ranked #1 of 662 Hotels in Prague
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Could not have been better!”
5 of 5 stars Reviewed June 30, 2014

We greatly enjoyed our four night break in Prague last week and our choice of the Residence Agnes very much enhanced our experience. It is a pleasure to write a review without a single criticism because only the strongest praise is deserved!
The service was outstanding and attentive throughout our stay. Frank and all the reception desk and breakfast room staff went out of their way to be helpful. The hotel was also very generous in providing transport to and from the airport as well as to the National Gallery, combined with a couple of complimentary tram tickets and postage of several cards. We are extremely grateful for these acts of hospitality.
The food was excellent, the room spacious and comfortable, with a lot of storage. The hotel benefits from an ideal location, central yet quiet at night, and close to the Old Town Square, Jewish Quarter as well as many restaurants and shops.
We highly recommend this hotel to visitors to Prague, whether on business or vacation.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, July 3, 2014
Dear DouglasLees,

we are grateful for your time to share your experience at Residence Agnes . I am really happy reading that you have enjoyed your stay and appreciated the hospitality and personalized service of my team. Thank you very much and I am looking forward welcoming you back sometimes in the future.

Greetings from Prague.Frank,Linda,Natalie,ZbyšekRadka,Magda and Martin+Martin.
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1,656 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
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Houston, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 29, 2014 via mobile

I could talk about the nice size of the rooms, the free wifi, or the large, clean bathroom.. I could talk about the complimentary breakfast that was provided every morning. I could mention that it was very close to the main square in Prague, however at the end of a street, so it was completely quiet. These are qualities that you would expect in every hotel when you are on vacation..
What made this hotel absolutely overwhelming, was the service that was provided.. Frank and his team made each and every guest feel as though they were family staying in their homes.. They took the time every morning to greet each guest, and help them plan their days... If this required driving a guest to a location, they did it.. If it was recommending restaurants or making suggestions on what to visit, it was done.
Then, each afternoon, when weary guests would make it back to the hotel, the staff was waiting there to hear how the day went, offering coffee, tea, beer or wine.. We would sit in the lobby and tell our tales to the staff and other guests who were also relaxing in the lobby.. We met people from all over the world in that lobby, sharing our adventures..
Service like this can not be taught, it is born out of a love to help and serve people.. It is because of the love of their hotel, and the people that choose to stay there.. It is because of their love for their Prague...
That love came out in every smile, greeting, and offer to help their guests.. I have never stayed in a hotel where such emphasis was placed on service... We will be back..

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, July 3, 2014
Dear Scott,

we much appreciate your nice comment and we are glad that you share experience of your stay in Prague with other travelers.
I hope you had a pleasant flight and now are relaxing in your bed :)
Greetings to Texas



Magda,Martin+Martin,Natalie,Frank,Linda,Zbyšek,Radka.
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Boise, Idaho
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 29, 2014

We wrote a review for this hotel in May 2014. I was looking through trip advisor at a hotel in another city and decided just to check reviews for Hotel Agnes to see what others were saying. I see all the current reviews reflect pretty much the wonderful experience we had at Agnes. I have never done this before but decided to send in this second review because the place is so special and to point out the consistency in reviews. That doesn't happen without a reason.. If you look at the reviews you'll see not only does the hotel get excellent reviews for its cleanliness, accommodations, and food but the staff reports could not be better. This is a five star service hotel. As I said in my first review, we wouldn't think of staying in another hotel in Prague. Those are the memories we still have.

Room Tip: Any one you can get.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, July 3, 2014
Dear Bruce,


it was a big pleasure for us to have such a lovely guests
in our hotel again:)
Thank you so much for your review here on TripAdvisor! We are really happy to read that you had wonderful time while staying with us in Prague for a second time.
And we hope it was not for a last time:):)

Best regards from sunny Prague especially from Frank ,Linda,Magdalena,Zbysek,Martins,Radka and myself.
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Singapore
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 29, 2014 via mobile

What can I say? A hotel like no other. An absolute gem. A very well located, charming boutique hotel with beautiful rooms(we stayed in 305) and compact, well equipped bathrooms. But these are not the things that make Agnes stand apart. Frank and his team(Magda, Martin, Linda, Radka and another wonderful man responsible for maintenance whose name I don't know) leave no stone unturned in making sure their guests have a wonderful stay in Prague. Cheery greetings, coming over to the breakfast table every morning and asking 'how can we help you today' 'what can we do', insisting on providing a free car ride anytime we need to go anyplace further than a ten minute walk, offering us wine and coffee every time we get back from sightseeing. They even gave us tram tickets and mailed postcards to Singapore and refused to charge us for the stamps. Frank personally drove us to a very nice store when we wanted to buy puppets as souvenirs. We also had complimentary car pick up and drop off from the airport with very polite and friendly drivers.
The breakfast in the morning is fresh and delicious with the yummiest little Danish pastries and pain au chocolate.
Residence Agnes is in a league all it's own, setting new standards in service. I cannot recommend it enough!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, July 3, 2014
Dear Anshu,

first of all I would like to thank you very much for taking your time to post such a kind review about our hotel Residence Agnes and thank you also for your recommendation.We are glad,that you felt so comfortable and satisfied with us.It was our goal:)
Whenever you come back to Prague, you are cordially invited for a breakfast in Agnes:)

Have a nice day and best regards to Singapore.N+L+M+M+M+Z+R+F.
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Sydney, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 27, 2014

Residence Agnes is a lovely small hotel with lots of character in a quiet location close to everything. The staff are exceptionally friendly and helpful. The breakfast buffet was excellent. A free transfer from the airport was provided.

Room Tip: We stayed in room 407. Lovely room on 4th floor in the roof. Lift only goes to 3rd floor so if this...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, July 3, 2014
Dear Speckles_11,

we are grateful for your time to share your experience at Residence Agnes . I am really happy reading that you have enjoyed your stay and appreciated the hospitality and personalized service of my team. Thank you very much and I am looking forward welcoming you back sometimes in the future.

With warm regards Frank,Linda,Natalie,Magda,Radka,Martin and Bishi.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara, California
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 26, 2014

The service at this hotel is exceptional. It exceeds the highest standards. It is the best service that I ever encountered. The room was immaculate. It was much larger than most European boutique hotels. I cannot recommend this hotel enough!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, July 3, 2014
Dear Morlev,

first of all I would like to thank you very much for taking your time to post such a kind review about our hotel Residence Agnes and thank you also for your recommendation.We are glad,that you felt so comfortable and satisfied with us.It was our goal:)
Whenever you come back to Prague, you are cordially invited for a breakfast in Agnes:)

Thank you.
Linda,Natalie,Frank,Magda,Martin+Martin,Radka and Bishi
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Charleston, South Carolina
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 26, 2014

From the owner Frank to all the helpful desk staff, all were so helpful. Planned tours, suggested restaurants etc. The room was well appointed and good size. The breakfasts are so bountiful, fresh and beautifully presented. After a long day of touring, a glass or two of wine was the perfect break before dinner. One small investment of higher quality towels would make this rate with any hotel anywhere.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceAgnes, Manager at Hotel Residence Agnes, responded to this review, July 3, 2014
Dear Denalitraveler,

Thank you for taking the time to post your amazing review! So nice to read, that you enjoyed our service and your overall experience was memorable that much. Our hotel location is really perfect and it helps us to provide the best possible service.
I am glad that you enjoyed our breakfast and our amazing city Prague:)and that you spent nice time with us.

Have a nice summer and best regards from all of us here in Agnes.Natalie
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Additional Information about Hotel Residence Agnes

Address: Hastalska 19, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Prague
#1 Family Hotel in Prague
#1 Romantic Hotel in Prague
#2 Business Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Residence Agnes 4*
Number of rooms: 22
Official Description (provided by the hotel):
Residence Agnes**** is located in the heart of charming Old Town, just a few steps from Old Town Square, Charles Bridge and the Jewish Quarter of Josefov containing preserved synagogues that attract tourists from around the world; it is also close to the attractive Palladium shopping centre. Due to its location, the residence is the ideal base for your visit to Prague – whether for a shopping spree, or to visit cultural and historical sites. The historical Residence Agnes building is located in one of the oldest parts of Old Prague which is listed by UNESCO. The first mention of the building dates back to 1369, when it was bought by Matyas for “two three-scores of groschens”. Residence Agnes underwent extensive reconstruction in January and February 2012, when the building was transformed into a four-star air-conditioned hotel offering an excellent service and pleasant atmosphere. ... more   less 
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Also Known As:
Residence Agnes Prague
Residence Agnes Hotel

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