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“Great location, great service” 5 of 5 stars
Review of Residence U Cerneho Orla

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Residence U Cerneho Orla
4.0 of 5 Small Hotel   |   Mostecka 11, Prague 118 00, Czech Republic (Mala Strana (Little Quarter))   |  
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Hotel website
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Hotel amenities
Ranked #13 of 348 Prague B&B and Inns
Certificate of Excellence 2014
Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great location, great service”
5 of 5 stars Reviewed June 11, 2012 via mobile

We stayed in this hotel for 4 nights at June 2012. It is located almost on Karluv bridge so the location is perfect for touring all parts of the city.

It was very clean, very nice and the service was excellent. We missed nothing and it was a pleasure staying here. The bed was comfortable, the toilets are clean and the shower was great. We had excellent sleep each night and the breakfast was the best.

The only disadvantage is that we had no A/C in the room (in june it is not a problem but staying at July or August may be hot).

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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134 reviews from our community

Traveler rating
    99
    31
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14
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Cambridge, UK
Top Contributor
207 reviews 207 reviews
46 hotel reviews
Reviews in 65 cities Reviews in 65 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed May 29, 2012

Stayed for only two nights, would like to stay for longer. Location - as convenient as it gets, between the castle and the old town, just at the bottom of the Charles bridge. Rooms - perfect, stylish décor with various reference to history and music, with impeccably functioning modern conveniences (from shower to electronics). Very comfy bed. Our room (#8) faced the courtyard so there was no noise at all, despite being band in the middle of tourist crowds.
Staff - cannot be praised enough. Nicole in the reception was unstoppable in trying to anticipate our needs, organising transport and events for us. She managed to book us the best table in the local jazz club just hours before the performance! Nothing was too much trouble.
Breakfast selections are pretty good, the main problem was that we wouldn't be particularly hungry come lunch time - and there are some tempting lunches in Prague...

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, UK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2012

Stayed for only two nights, would like to stay for longer. Location - as convenient as it gets, between the castle and the old town, just at the bottom of the Charles bridge. Rooms - perfect, stylish décor with various reference to history and music, with impeccably functioning modern conveniences (from shower to electronics). Very comfy bed. Our room (#8) faced the courtyard so there was no noise at all, despite being band in the middle of tourist crowds.
Staff - cannot be praised enough. Nicole in the reception was unstoppable in trying to anticipate our needs, organising transport and events for us. She managed to book us the best table in the local jazz club just hours before the performance! Nothing was too much trouble.
Breakfast selections are pretty good, the main problem was that we wouldn't be particularly hungry come lunch time - and there are some tempting lunches in Prague...

Room Tip: We liked our "Royal" #8, and it's not that more expensive. Do try to have windows not...
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOUNT PLEASANT
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 24, 2012

Spent 4 nights- helpful staff, free wi-fi, clean spacious and modern room.and location that can't be beat in Mala Strana. Just walking steps to Karlov (Charles Bridge), and old town Prague as well as the castle. Many good restaurants in area but choice of regional breakfasts were outstanding in restaurant attached to hotel.

Room Tip: On busy street, but Interior rooms are quiet
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  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Hill, United Kingdom
Top Contributor
87 reviews 87 reviews
19 hotel reviews
Reviews in 39 cities Reviews in 39 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 15, 2012

We stayed here for three nights as the reviews were excellent - and it was!

It's located very close to the Charles Bridge, on the castle side, which means it's probably slightly quieter than being in the Old Town. It was a really good location and very central.

Our room was large (my husband upgraded for £15 per night extra) and had flat screen TV (one English channel - CNN), wireless internet, tea and coffee making facilities, a fridge, bathrobes, slippers etc. It was very nicely decorated and incredibly clean. There's no lift because it's a very old building so if you have mobility issues, think twice!

The ground floor restaurant serves very good food at a reasonable price and we ate here each evening.

My only negative comment is that the chef and a waiter decided to have a cigarette break one evening and we could smell smoke in the restaurant which was rather unpleasant. I'd read a review on TripAdvisor by someone who had a similar experience (the hotel had commented that the designated staff smoking area was between the kitchen and the restaurant) - very poor for a non-smoking hotel. If they change that and ban smoking altogether, that would be perfect (after all, surely the guests are important?!).

All said, I'd highly recommend the place.

Room Tip: We requested a quiet room and got one on the top floor with windows out into the central courtyard...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
5 of 5 stars Reviewed May 13, 2012

Great hotel in a very center, just in 2 minutes wal from the Karl's bridge. Cozy and clean rooms with antique furniture. Quite street, beautiful window view. Very good selection for breakfast. The only minor minus - there is no elevator, so you might need to climb up to 4th floor, and WiFi connection at the upper floors are quite weak.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2012

We stayed for 3 nights at this lovely boutique hotel. It's location by the Charles Bridge could not have been better! Perfect base for exploring Prague on foot. We had a spacious and elegantly furnished room with high ceilings and huge windows. Our room was located on the third story overlooking the street (with a view of Charles Bridge and St Nicholas Cathedral). The staff were friendly and helpful. The restaurant attached to the hotel did wonderful breakfasts and amazing pork knuckle!

Room Tip: Rooms facing the street have a great view. They have double glazed windows, although some people may...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence U Cerneho Orla

Address: Mostecka 11, Prague 118 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #13 of 348 B&Bs / Inns in Prague
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Residence U Cerneho Orla 4*
Number of rooms: 12
Official Description (provided by the hotel):
The hotel is situated on the Royal Route along which Czech royalty would approach Prague Castle and offers excellent access to all of the city's bars, restaurants, shops, museums and art galleries. Explore the beautiful, historic sights of this wonderful city and relax in this peaceful hotel. Visit Prague's Old Town Square and its famous Astronomical Clock, the city's castle or just shop or enjoy a drink in one of the city's many bars. ... more   less 
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Also Known As:
Residence u Cerneho Orla Hotel Prague

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