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“Best hotel ever” 5 of 5 stars
Review of Mandarin Oriental, Prague

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Mandarin Oriental, Prague
5.0 of 5 Hotel   |   Nebovidska 459 | Mala Strana, Prague 11800, Czech Republic (Praha 1)   |  
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Special Offer
Complimentary 3rd Night
Ranked #27 of 661 Hotels in Prague
Munich, Germany
1 review
“Best hotel ever”
5 of 5 stars Reviewed June 9, 2009

Mandarin Oriental Prague was the best hotel we've ever been to - and we've stayed in several excellent ones before.

Incredibly quiet, the former monastery is a very harmonic, luxurious and elegant place. It's neither plushy nor cold, but gives a feeling of being welcome, safe and sound.

The staff is very professional and, at the same time, cordial and charming. Everyone seemed to be really interested in our well-being and was perfectly willing and able to answer to all our questions and wishes.

Restaurant and Bar are on top-level - the waitresses/waiters as well as food, wine and drinks.

The furniture is modern and comfortable, with very much taste. Rooms and Bathroom were beautiful and flawless. The bed-linen is a dream.

During our much-to-short stay, the weather was much to fine and our sightseeing programme much to packed to enjoy the high-praised spa. Next time, we will certainly use it.

Prague is a remarkable beautiful city with very much tourists. Its a bless to have a heavenly and quiet hotel in walking distance to all the beautiful places (Mala Strana/Kleinseite, Hradschin, Karlsbrücke, Staré Mesto/Altstadt, Jewish Quarter/Josefstadt, Nové mesto/Neustadt).

The surroundings of Mandarin Oriental Prague are the charming and narrow streets of Mala Strana - the perfect setting for a nice, relaxing and romantic stroll.

Mandarin Oriental Prague is a role model.
Thats how a ***** Hotel should be: Simply perfect!

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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695 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
NJ USA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 8, 2009

From arrival to departure, outstanding staff makes stay effortless. Concierge, Vaclav Jancarik suggestions for dining, from the conventional to the latest Czech food trends were a delight..

The overall feel of the hotel, as if you are the Lord of the Manor - so to speak, made for a most relaxing 5 day stay in wonderful Prague..

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
5 of 5 stars Reviewed May 18, 2009

Everything about the Mandarin Oriental Prague exceeded our expectations. We were traveling as new parents with our 2 month old son and were somewhat apprehensive given the new logistical challenges we faced. Luckily for us we picked the MO to stay in. Having contacted the hotel in advance to establish what facilities were available for babies we requested a crib and a kettle as well as an airport pickup. We were thrilled to find not only what we requested but much more (sterilising equipment, baby bath/lotion/shampoo/toy/extra water). I believe we have Ms. Simona Brejchova, the Executive Housekeeper, to thank for all that as she made some of these purchases especially for us. Thank you Simona!
We also availed of the baby sitting service which we were pleased with (a very pleasant student with excellent english).
WRT non-baby offerings, the hotel is extremely personable, the staff knowing who you are as you pass through the reception/lobby. The location is superb, a mere 3 mins meander to Charles Bridge, a nice walk to the Castle and is surrounded by fabulous buildings/ architecture. The buffet breakfast was fantastic and the spa, a must-visit! Would I stay here again? It goes without saying.

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Ma
1 review
5 of 5 stars Reviewed May 18, 2009

i stayed 4 days in Prague as part of a 10 day European trip with my wife and 15 year old daughter. We had an extraordianry time taking in all that Prague has to offer. The Mandarin Oriental was not only a perfect hotel to stay at, but their staff actually made our entire visit everything we could hope for. They arranged for the best giude we have ever had touring a city. We were picked up and taken to the airport with no delays. The house car was available on a moments notice to take and pick us up at dinner, the opera, and a few busienss meetings i had. Their recommendations for restaurants were right on the money.
The hotel was built in an old monastery. It was the perfect balance of old charm with modern amenities. We got a suite that was large, well appointed with a beautiful bathroom and really interesting in it's feel. The spa was great ( though a bit pricey). The staff spoke perfect English and couldn't have been more friendly and accomodating as i said above.
While we like to travel to new and exciting places, the Mandarin may just be a big enough draw to bring us back to Prague sooner rather than later.

  • Stayed April 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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belgium
Top Contributor
107 reviews 107 reviews
107 hotel reviews
Reviews in 57 cities Reviews in 57 cities
420 helpful votes 420 helpful votes
5 of 5 stars Reviewed May 10, 2009

Great location in Mala Strana, more charming than on the other side of the river. The hotel combines the architecture of a monastery with modern elements and Asian touches in the decoration. It works well and creates an elegant, stylish and relaxing atmosphere.

I had a room (Mandarin Deluxe) in the new wing and it was great: high-class decoration, spacious, garden terrace, good lighting and HiFi, large limestone bathroom. The room looks much better than on the Web site (I think MO should rethink its Web site and brochures). Rooms in the old wings can be more quirky, unless you go for the top categories.

The fitness room is large and well equipped. The spa is in a separate building and the wet area is unfortunately only accessible if you book a treatment (expensive).

The hotel has a good and stylish bar. Lunch at Essentia was just fine, nothing special. The breakfast buffet was better and had a few good local dishes.

Service is as good as you will get in Eastern Europe, but this is not an Asian MO experience.

So far, the best hotel in Prague, better than the blander Four Seasons, the only other luxury option in town.

  • Stayed May 2009, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Leipzig
Top Contributor
89 reviews 89 reviews
89 hotel reviews
Reviews in 63 cities Reviews in 63 cities
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed May 4, 2009

There are not many words necessary, but two: exceptionally outstanding. - In every respect: location, rooms, atmosphere, food, staff, house keeping...
I honestly cannot imagine how this hotel can be topped.

  • Stayed April 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Top Contributor
106 reviews 106 reviews
104 hotel reviews
Reviews in 100 cities Reviews in 100 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed April 7, 2009

This was a very nice hotel. Our suite was hugh more than 70 sqm with high ceiling and parquet flooring. I can't really complain on anything it is highly recommended. We have also stayed at Aria Hotel but MO is mutch nicer. Big difference.

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Prague

Address: Nebovidska 459 | Mala Strana, Prague 11800, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Prague
#4 Spa Hotel in Prague
#7 Business Hotel in Prague
#23 Luxury Hotel in Prague
#36 Romantic Hotel in Prague
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Prague 5*
Number of rooms: 99
Official Description (provided by the hotel):
Mandarin Oriental, Prague is an intimate hotel located in a former Dominican monastery set amidst the palaces and gardens of Prague's historic Mala Strana district. With a former Renaissance chapel housing the award-winning Spa, modern Asian and European delicacies in Essensia restaurant, and understated contemporary design blending local history with modern luxury, the hotel is a private oasis of sophistication and style in the very heart of Central Europe's most beautiful city. ... more   less 
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Also Known As:
Mandarin Oriental, Prague Hotel Prague
Mandarin Prague
Prague Mandarin Oriental

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