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“If a 6th circle is added Arcadia should be first in line!” 5 of 5 stars
Review of Arcadia Residence

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Arcadia Residence
3.0 of 5 Small Hotel   |   Kozna st. n. 6 | 110 00, Prague 128 00, Czech Republic (Praha 1)   |  
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Ranked #1 of 276 Prague B&B and Inns
South Florida, Florida
Top Contributor
106 reviews 106 reviews
16 hotel reviews
Reviews in 41 cities Reviews in 41 cities
85 helpful votes 85 helpful votes
“If a 6th circle is added Arcadia should be first in line!”
5 of 5 stars Reviewed September 21, 2012

We just returned from a three week trip to Eastern Europe with Prague being our final destination. While one of the other parties did almost all of the research for our trip, I was assigned the task of finding a hotel to stay in Prague for five nights. Talk about an easy chore...all I did was sign into Tripadvisor and read the reviews of Arcadia Residence. It was impossible to believe that all of those amazing reviews could be true, but when so many swear that this was literally the best accommodations they have stayed at in their entire lives, I had to book it. We really didn't know what to expect when we pulled up to the dead end at the end of a narrow street. My first thought was what have I done to us! However, there was Pasquale waiting for us to assist us with all of our bags and escort us to our rooms. I still had my doubts when we squeezed into the small elevator and hit the button for the fourth floor....and then we opened the door to our apartment...or should I say new home in Prague. It was magnificent....large, bright, clean and modern. The location, two minutes away from Old Town Square was unbeatable. Every morning our breakfast arrived exactly at the minute requested and was delivered by two of the most delightful women you could ever meet. Although we have been to Europe multiple times, this was our first trip to Prague. We had previously arranged for professional guides, but for everything else (restaurants, theater locations, ATM locations, best exchange rate locations, directions to almost anything, etc.) we relied on Pasquale. No request was too much and always he had a smile on his face. The final unbelievable piece of amazing customer service occurred the final day when we had to be picked up at 3:30 a.m. to make our flight. There was Pasquale at 3:15 a.m. to help us with our bags and had in his possession a wonderful breakfast for us to take to the airport with us...wow! As I said in the title of this review, I would give it my first 6th circle ever if I was allowed.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,084 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Saint Louis, Missouri
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 8, 2012

It was hard to believe a hotel/B&B could have almost unanimously received 5 star ratings from EVERYONE on Trip Advisor -- but now having stayed 4 nights there, I understand. We had the 5th floor loft and it was huge, modern and comfortable. The location, a block off the Old Square, could not be better and the best thing was Pasquele, the manager who was totally guest-friendly. He totally made up for some of the rude service workers we came across in the city. If a room is available when you are going to Prague, get it!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood OR
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 2, 2012 via mobile

Arcadia is simply the best! It was what everyone else has said and more. Pasquale is the most dedicated, caring host. Not only does he pay attention to every detail, he is warm and genuine. The apartment was magnificent, the breakfast expansive and the location can't be beat! Book early, and do whatever you need to do to stay at this property!

By the way, Prague is an incredibly beautiful and alive city. Allow a full week to fully embrace & experience it, if you are able. It is a great walking city! Be sure to visit the area of Vysrhad-the church, park, cemetery, marionette shop, etc. We would have missed it as it wasn't in our tour book (shame on Rick Steve's) but didn't, thanks to Pasquale's recommendation.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnaby, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 29, 2012

It is very easy to write this review, and with great pleasure,since this apartment and the service surpassed all of our expectations and scores an excellent in every category! Our experience matched what other reviewers have written,so I will not repeat all the wonderful acts of hospitality that Pasquale also bestowed on us with the exception of one event -- we were meet and welcomed warmly at 2 AM! Our train from Budapest had been delayed 6 hours, yet Pasquale had rescheduled the taxi to pick us up and was waiting in the square when we arrived. He definitely merits an award for his gracious and helpful hospitality. He was always available and willing to help us, and he was genuinely interested in our explorations,
Our stay at Arcadia Residence was the last of our Eastern European travels and was the pinnacle of accommodation and hospitality. Thanks Pasquale!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2012

My wife and I stayed in the attic space recently—a stunning space with a central terrace, a huge and recently renovated kitchen, and beautiful living room and bedroom space, as well as a spacious bathroom (with both tub & shower). As several others have mentioned, Pasquele arranged to have a driver meet us at the train station, and when we arrived at the residence Pasquele himself met us, helped with bags, showed us our room and then took 20 minutes to tour us around the square and other points of interest. The next morning he had printouts of top sights based on our discussion of what we were interested in (art, architecture and beer!) including opening times and prices. An ample breakfast was brought to our room each morning and set up in the kitchen, all included in the price. We've traveled all over Europe and stayed in many great hotels, but have never had such personal and outstanding service. Very reasonably rates as well. Can't say enough good things about this place!

Room Tip: Attic space has beautiful views!
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 23, 2012

Staying at the Arcadia Residence is truly a most outstanding, exceptional experience as not only is the apartment designed beautifully, spotless and in the best location but the added addition of Pasquele's commitment to customer service is truly remarkable - nothing was too much trouble. A wonderful stay! Thank you Pascale for making this trip truly perfect!

Room Tip: Attic room is just incredible
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
farmington Hills MI
Top Contributor
160 reviews 160 reviews
63 hotel reviews
Reviews in 74 cities Reviews in 74 cities
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed August 19, 2012

If it was possible to give this place outstanding (think 10 circles rating) I would do so.
Pasquale has set a very high standard. The accommodations in another country following this did not even come close. We booked this a year in advance to secure our spot, and our correspondence with Pasquale started then, with prompt responses to questions, and handling restaurant reservations. Also, we had to adjust the dates a couple times, with adding nights and Pasquale was flexible with these requests.
We were greeted by Pasquale upon arrival, and were wowed when we saw where we'd be staying for the next week. The pictures on the website are very accurate, though viewing this in person was even better. We were treated to a spacious, very clean apartment, including kitchen, dining area, living room, separate bedroom with a comfortable large bed, large bathroom with tub/shower combo, plenty of closet space, all for a reasonable cost. And it was air-conditioned, which we found isn't very common in Prague apartments, but since it was hot during our stay, this well functioning amenity significantly added to our comfort. The breakfasts were delivered each morning by two cheerful ladies who came at the time requested to set up and clean up for us. There was a lot of variety and we looked forward to the breakfasts each morning we were there, with something a little different each day. The other thing worthy of mentioning is that we stayed in the Old Town location, and it is off a side street-despite the proximity to the crowds, we heard no noise at night and were able to sleep. And yet it was so close to all we wanted to see. The best of both worlds!
I can see why Pasquale is rated #1 for service. He works hard to create an accommodation where people really feel at home-thus it's not just the accommodation alone-it's the welcoming service. After walking for hours it was nice to come back to a place that felt like home. He took us for a tour upon arrival, showed us what we needed such as ATM, grocery store, and recommended some good restaurants. Since we needed laundry done at the end of our stay, he even helped us with securing that service as well. Instead of just showing us on a map, he personally walked us to places even tram stops after buying the tickets from him. Nothing was too much trouble. I could go on and on- Where else would you find that service?
He saw us off when we left for the airport (he arranged the transfer service too) and gave us a box of chocolates as a parting gift.
We will always remember this place fondly, and the thoughtfulness of the owner who assured that we had a wonderful stay in Prague. We've done extensive travel in many countries and this is by far the very best we've stayed. I just hope we can get a reservation when we decide to visit again!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arcadia Residence

Address: Kozna st. n. 6 | 110 00, Prague 128 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 1
Amenities:
Kitchenette Airport Transportation
Hotel Style:
Ranked #1 of 276 B&Bs / Inns in Prague
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arcadia Residence 3*
Number of rooms: 10
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Also Known As:
Arcadia Residence Prague
Arcadia Residence Hotel Prague

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