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“Rude, rude ...” 1 of 5 stars
Review of Albion Hotel

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Albion Hotel
4.0 of 5 Hotel   |   Peroutkova 531 | Prague 5, Prague 15800, Czech Republic   |  
Hotel amenities
Ranked #620 of 662 Hotels in Prague
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Rude, rude ...”
1 of 5 stars Reviewed April 20, 2012

first of all if someone goes to a hotel expect good service and at least polite staff.that pointwas missing.The were as rude as it can get.we felt unexeptable.second my room did not have electricity and we head to reception and like 4 hours later someone came up finnaly and he fixed it.the windows was old like they were build at world war 2.The food was horrible and every day the same. This hotel should have minor 2 stars. Really that was the worst i been. If you want to go there think aboutit again.

  • Stayed March 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 reviews from our community

Traveler rating
    13
    31
    53
    64
    99
See reviews for
19
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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Novi Sad, Serbia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 17, 2012

After reading all the reviews I wasn't expecting much from this hotel, but it turned out ok. It's far from the city centre, but until 23h in the evening it is very easy to go to there - the bus is very frequent and so is the metro line; the entire journey takes ca. 20 minutes. After 23h the night bus line goes on every hour. The hotel seems to be popular with teenage excursions, the entire time we were there it was filled with noisy kids, some of which were a pain in the neck. The breakfast is OK, the supper is a no-go for vegetarians as there is meat in all served main dishes. There seems to be no free wifi in public areas.

  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbionHotel, Manager at Albion Hotel, responded to this review, May 30, 2012
Dear Genesys74,
thank you very much that you decided to share your experience with others on Tripadvisor. It is very nice to read, that you have a good time in Albion Hotel Prague. We apologize for behavior of teenagers from Croatia and Greece accommodated in our hotel, but we hope, that you understand that we cannot do much to change their behavior. It is about their parents and their personality.
We hope we will have another chance to accommodate you our hotel in the nearest future again.

With best regards

Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki, Greece
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 28, 2012

One of the worst hotels .... no service and unacceptable behavior!

  • Stayed March 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbionHotel, Manager at Albion Hotel, responded to this review, May 30, 2012
Dear smaragda s,

thank you for your personal opiniol. Please let me know how many hotels you have ever seen. In your profil is just 1 review....

With best regards

Revenue Manager
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Thessaloniki, Greece
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 25, 2012

Seriously one of the worst hotel i have ever gone...I stayed 5 days there and the cleaner didnt change our sheets during these days..also the plates and the glasses in the restaurant are broken something which is very unhealthy...then the staff was very rude to me and my friends and their waiter was racist and ironic with my country...I really wonder how they have the 4 stars...I avdise you DONT choose this hotel...

  • Stayed March 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thessaloníki, Thessaloniki, Greece
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 25, 2012

I suppose that it was the worst hotel I've ever stayed and first time I felt so UNACCEPTABLE to a hotel...Shame on them...

  • Stayed March 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thessaloniki, Greece
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 24, 2012

The hotel is far from the city. The receptionist were very rude to teenagers that stayed at the hotel during their senior trip to prague!! They were also rude, to my astonishment, when i called to speak with my daughter in her room!! The staff barely spoke english and ofcourse no greek even though they have many from our country that support and speand their hardly earned euros, to visit their country!! an of course participate with their stay at this hotel towards the paycheck of the staff!! The kids had to leave a 20 euro, per person, deposit upon arrival for dammage that they might cause during their stay.. A simple daily towel was their version of housekeeping!! do they not have board of health in this country??!! stay away from this hotel if you value your hygiene!! This hotel should be SHUT DOWN!!, by far should it remain a four star hotel!!

Room Tip: Stay away from this hotel if you value yourself!!
See more room tips
  • Stayed March 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbionHotel, Manager at Albion Hotel, responded to this review, May 30, 2012
Dear Athanasia K,

thank you for your opinion. Please have a look on Youtube.com to see how teenagers from Greece behave on their seniors trips. There is a lot of amateur videos from different hotels. Many of them show, that their behaviour has nothing mutual with human behaviour. Also please note Czech people have nothing from your poor country - by the way, which country has? Switch on the TV or read newspapers, where is written a lot about economical situation in Greece.... I am sure, that your opinion will change when you see some videos from Youtube.com and after you read some newspapers.

With best regards

Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zagreb, Grad Zagreb, Croatia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 16, 2012

It's funny how after staying at this hotel I somehow felt safer on the street, yes, on the street with the beggars, pickpockets and what not! I was a part of a group, 3 of my fellow colleagues have already written a review and I feel that the more of us complain and warn you, it's more likely you will really listen. The entrance/lobby fools you into thinking it's not such a bad place after all and even the pictures depict this, but wait til you get to your room! The shock, the terror! The room was practically falling apart! Oh yeah, I forgot to mention we had to leave 30 Euros deposit and it was very likely that they would have found a way to blame us for something, but luckily we got our money back only because our colleagues laptop and iPod got stolen from her room!! We definitely suspect the staff! The receptionists were rude, ignorant and couldn't give a damn about the theft! If you value your things, hygiene or even your life, don't go there!!

  • Stayed March 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbionHotel, Manager at Albion Hotel, responded to this review, May 30, 2012
Dear Madelyn W,

thank you for your review. It is interesting to read that streets of Zagreb are full of beggars and pickpockets. It means that most of the people from Zagreb are beggars and pickpockets. This is not good information for us, because we accommodate many people from Zagreb. May be that’s why there was laptop and iPhone stolen from one of the room during the time, when hotel was full of people from Zagreb. We are sorry, that the laptop was not locked in the hotel safe to prevent this situation.

With best regards

Revenue Manager
Report response as inappropriate
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Prices are for 1 room, 2 adults
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Additional Information about Albion Hotel

Address: Peroutkova 531 | Prague 5, Prague 15800, Czech Republic
Location: Czech Republic > Bohemia > Prague
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#252 Luxury Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — Albion Hotel 4*
Number of rooms: 290
Official Description (provided by the hotel):
Albion Hotel is situated in a quiet area of Prague 5, near the popular shopping center Novy Smichov (Metro station "Andel"). The hotel is accessible by public transport (bus station, which is linked with metro station Andel, is located just 100m from the hotel). The city center is only 10 minutes away.Albion Hotel Prague offers comfortable accommodation; organize social events, conference and incentive meetings. There are two restaurants, Lobby Bar with Summer Garden, Fitness Room, Beauty Salon and car parking free of charge. Parking capacity on site is 50 cars and about 8 buses. ... more   less 
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Also Known As:
Albion Hotel Prague

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