We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not Bad for a short stay” 4 of 5 stars
Review of EA Hotel Crystal Palace

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added EA Hotel Crystal Palace to your Saves list
EA Hotel Crystal Palace
4.0 of 5 Hotel   |   Mala Stepanska 17, Prague 120 00, Czech Republic (Nove Mesto (New Town))   |  
Hotel amenities
Ranked #393 of 663 Hotels in Prague
Ossett, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Not Bad for a short stay”
4 of 5 stars Reviewed December 7, 2013

Stayed for three night visiting Christmas Markets. 10 minutes walk from Wenceslas Square
Modern Hotel down a side street with friendly staff, good continental breakfast in pleasant dinning room.
Poor lighting in public area,s works on sensors and room lighting not very bright. Some twin rooms very small

Room Tip: Make sure you ask for a large twin or double room
See more room tips
  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simona D, Manager at EA Hotel Crystal Palace, responded to this review, January 24, 2014
Dear TimberlandJM,

thank you for your review, it helps us provide good servise for our clients. For this year we planed reconstruction of halls includes the lights.
So we hope that next time you will stay again at Hotel Crystal Palace you will be satisfied.

Best regards

Simona Drevnakova
Hotel director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

217 reviews from our community

Traveler rating
    38
    101
    51
    14
    13
See reviews for
18
99
25
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
California
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 8, 2013

Overall, great place to stay. Although we were first sent to a dirty room by accident (which can happen almost anywhere), the situation was rectified immediately and we loved our stay there. The staff was pleasant and helpful, and the breakfast made it an overall good value as you can eat from a large buffet and coffee up before a day of visiting. It is about a twenty minute walk to touristy Old Town (or ten minutes to walk to tram & get there) and has lots of great places to eat or have a beer in the near vicinity, without paying the higher prices of the more touristy Old Town. Good value, good people, good breakfast, and good location. I'd happily stay there again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 20, 2013

Nice hotel, easy to find in a little street with no through-traffic. Plenty of restaurants and bars around. Friendly staff, free wifi both in the restaurant, rooms and lobby. The breakfast was great. Only downside was a rather small room and high room temperature (windows couldn't be opened).

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 24, 2013

The hotel is a little bit rundown for 4* rating - stained carpets, frayed towels, leaking soap dispenser, but the personnel friendly and polite, breakfast is good and a very convenient location to explore Prague. Considering there was an online discount it is value for money.

Room Tip: Ask for a room facing the back yard - they are bigger than ones facing the street.
See more room tips
  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valletta, Malta
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 8, 2013

Hotel Crystal Palace is a very good hotel. Very central and near to Wenceslas Square. Service, cleanliness and sleep quality are as expected. I recommended it to all those who wish to spend some time in the wonderful city of Prague

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosta, Malta
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 8, 2013

When on holiday it is very important to find a hotel which is situated in a quiet surroundings yet not far from the centre. Crystal Palace Hotel in Prague is that hotel. It is situated in a quiet lane, yet it is five minutes away from the Winceslas Square and about ten minutes from the Old Town. It is a clean hotel, with very friendly and helpful staff, (something which is not usual for Prague) and very reasonable rates. TV service is a bit pathetic especially if you speak only the English Language. Only BBC World Service is available. Internet which is free in all rooms is a bit slow or rather not fast enough for streaming.
Breakfast is served in a small area, but rather adequate and is varied. I was rather impressed with the promptness of the staff to replace dishes when almost emptied! Rooms are modern, all fitted with air-condition though a bit awkward to operate until you get the hang of it.

Room Tip: Rooms on the inner side of the hotel might be a bit cooler especially in a hot summer like we just h...
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 24, 2013

The hotel was satisfactory and ideal for exploring the centre of Prague. The room was comfortable and clean but lacked mirror (only had one in the bathroom). The breakfast area was rather small but the food was good and plentiful.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...
Travelers also viewed these Prague hotels
Nove Mesto (New Town)
EA Hotel Sonata
EA Hotel Sonata
#377 of 663 in Prague
4.0 of 5 stars 245 reviews
Nove Mesto (New Town)
EA Hotel Manes
EA Hotel Manes
#390 of 663 in Prague
3.5 of 5 stars 174 reviews
Nove Mesto (New Town)
EA Hotel Downtown
EA Hotel Downtown
#389 of 663 in Prague
3.5 of 5 stars 175 reviews
Show Prices
Show Prices
Show Prices
Nove Mesto (New Town)
Antik City
Antik City
#231 of 663 in Prague
4.0 of 5 stars 147 reviews
Nove Mesto (New Town)
Hotel Caesar Prague
Hotel Caesar Prague
#205 of 663 in Prague
4.0 of 5 stars 859 reviews
Nove Mesto (New Town)
Archibald City
Archibald City
#155 of 663 in Prague
4.0 of 5 stars 528 reviews
Show Prices
Show Prices
Show Prices

Been to EA Hotel Crystal Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about EA Hotel Crystal Palace

Address: Mala Stepanska 17, Prague 120 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 2
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#230 Luxury Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — EA Hotel Crystal Palace 4*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Priceline, Agoda, TripOnline SA, Odigeo and Venere so you can book your EA Hotel Crystal Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Euroagentur Hotel Prague

Owners: What's your side of the story?

If you own or manage EA Hotel Crystal Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.