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“Perfect location in city centre” 5 of 5 stars
Review of Ibis Praha Old Town

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Ibis Praha Old Town
3.0 of 5 Hotel   |   Na Porici 5 | Prague 1, Prague 11000, Czech Republic (Praha 1)   |  
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Ranked #140 of 661 Hotels in Prague
Prague, Czech Republic
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Perfect location in city centre”
5 of 5 stars Reviewed February 4, 2013

How to say shortly? Very new comfortable bedding, I wish to have it at home. Prime location directly in the centre, next to the shopping mall. Very nice hotel staff, rich buffet breakfast with variety of food quite extra in 3star hotel. new modern design in lobby and bar, food corner in case you need to have something quick to eat after night out :-) Excellent value for the price.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this review, February 5, 2013
Dear Lenka B,

Thank you very much for posting your review on Trip Advisor following your stay at ibis Praha Old Town. It’s a pleasure to read that your overall experience in the hotel was an enjoyable one and that our facilities and services met with your expectations.
Thank you for choosing to stay at our hotel and we look forward to welcoming you back again soon.

With kindest regards from Prague
Jiří Hnolík, Front Office Manager
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1,557 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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uk
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 28, 2013

Myself and some friends stayed at this hotel which was recommended to us ,I had read some bad reviews before I went about the availability and choice of breakfast, however I must say the service at the hotel was excellent and there was so much to choose from.The rooms were very clean and spacious and we had clean towels everyday. The staff on the reception were very helpfully and friendly. Prague itself is beautiful and we can't wait to go back .we would definitely stay at this hotel again. Thank you for a pleasant and comfortable stay. Well done to all the staff at the ibis hotel.

Room Tip: We stayed in room 904 on the top floor and had no problems with lifts etc so I would say it wouldn...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this review, February 4, 2013
Dear p18tey,
Thank you for taking the time to tell us about your experience at Ibis Praha Old Town. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you again.
With kindest regards from ibis Praha Old Town
Jiří Hnolík, Front Office Manager
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Nottingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2013

This is a well situated hotel with nice clean rooms and good service. It is very central in Prague very close to amenities and sightseeing. Metro and tram stops very close to the hotel make accessing the rest of the city very easy. A very pleasant stay and excellent value. I guess it is hard to get anything better for the price!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this review, January 24, 2013
Dear 92Christopher,

thank you for taking the time to write your feedback following your recent stay in our hotel. It was certainly a pleasure to have you here with us and we are looking forward to your next visit sometime soon.

With kindest regards from Prague
Jiří Hnolík, Front Office Manager
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A TripAdvisor Member
5 of 5 stars Reviewed January 22, 2013

The hotel is situated in the old town of Prague and access to sights is great. A large shopping centre is right next door giving plenty of food court outlets and great shopping. The tram station is also in front of the hotel.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this review, January 24, 2013
Dear guest,

thank for your kind review. We really appreciate it and we are happy that you enjoyed your visit. All the team is looking forward to welcoming you back again.

With best regards from ibis Praha Old Town
Jiří Hnolík, Front Office Manager
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Tel Aviv, Israel
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 20, 2013

Excellent 3 star hotel, very well located.
Our stay in Prague was very surprising, I didn;t expect so much! The Ibis was extremelly well located just next the Palladium Mall ( excellent for all the shops, restaurants and to warm yourself ) and to the Old City where you of course will spend few hours just trying to discover every corner of it.
The Hotel staff was quite gracious, specially Daniella at the Front Desk who always welcome us with a smile and good advise.
Very nice 3 star hotel
Recommended!!!

Room Tip: Try to be as higher as possible. You'll see that lots of Guests place their drinks in the window...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this review, January 24, 2013
Dear CarlosD77,

Thank you for the appreciative comments about our team and our hotel. I am glad to note that you have left with a positive impression of our product and services. Thank you very much for mentioning Daniela by name; she was thrilled to see your kind words.

We look forward to welcoming you back soon.
With kind regards from Prague
Jiří Hnolík, Front office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 15, 2013

A only benefit of this hotel was just the location. It very close to Old Town Square and the big Shopping Mall just next door. Room was small and air-condition not function well. Room was hot so we can't breath inside the room, thus we need to open the window even though the temperature was just 0 or -1 degree. Room was only offered hand wash, shower wash and two towels for free. Water Boil and other toiletries need to rent or buy at cost. We were surprised that there was no fridge inside the room, so we saw other room guests have placed the drinks outside the window to keep its cool. But it is very dangerous if the bottle(s) fall down that may hurt the people. If you want to have a breakfast at their restaurant but your room charge is not included, they won't accept the bill charge into your room and pay when check out, you have to pay at the reception by cash or credit card first, then reception staff will enter into the system that you have paid, then you go to the restaurant, the restaurant staff check again with the reception, then allow you to get into the rest and get your food. It's so poor time management and annoying the guest to keep waiting at least 20mins just for the breakfast. So we only did one time during our 5 nights stay. :( We won't try this hotel when we visit Prague in future.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this review, January 17, 2013
Dear travelgofun,

Thank you for taking the time to tell us about your experience at Ibis Praha Old Town. My sincere apologies for the issues you raised during your recent stay. You are correct that ibis hotels do not provide toiletries nor the fridge in the rooms as removing these frills allows us to keep our room rates substantially lower. I want to apologize for the service hiccups during your breakfast arrangements. We are sorry that you feel you cannot return. We are always striving to improve and your feedback will help us do that.

Yours sincerely
Jiří Hnolík, Front Office Manager
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Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 14, 2013

Stayed here one night on a recent trip to Prague.

The hotel was clean, comfortable, and the staff were very friendly and helpful.

I enjoyed the breakfast buffet, which had a nice selection of dishes.

The location is fantastic, easy walking distance to just about anything you desire. The Palladium is 2 minutes out the front!

Overall, very happy with my stay, the only thing missing really is a minibar fridge.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this review, January 17, 2013
Dear admles,

thank you for taking the time to write your review. We are delighted to know that the hotel as a whole was to your satisfaction. The ibis Praha Old Town team looks forward to welcoming you back.
With warm regards from Prague
Jiří Hnolík, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Praha Old Town

Address: Na Porici 5 | Prague 1, Prague 11000, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#97 Business Hotel in Prague
#108 Family Hotel in Prague
#113 Romantic Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Praha Old Town 3*
Number of rooms: 271
Official Description (provided by the hotel):
Ibis Praha Old Town is located in the historical district of Prague and has 271 air-conditioned rooms, a bar serving light meals and snacks 24 hours, private undercover paid parking, one meeting room with a day light and the own limousine service with fixed prices. Free Wi-Fi internet access in all hotel areas. Tickets for cultural events also available at the reception. Fitness centre accessible in the vicinity of the hotel. ... more   less 
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Also Known As:
Ibis Praha Old Town Hotel Prague
Ibis Hotel Prague
Accor Praha Old Town
Ibis Old Town Prague

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