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“Nice hotel with a great location in Prague” 4 of 5 stars
Review of Grand Hotel Praha

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Grand Hotel Praha
4.0 of 5 Hotel   |   Staromestske Namesti 481/22, Prague 110 00, Czech Republic (Stare Mesto (Old Town))   |  
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Ranked #114 of 663 Hotels in Prague
Certificate of Excellence
Arendal, Norway
1 review
“Nice hotel with a great location in Prague”
4 of 5 stars Reviewed February 7, 2013

Great location in center of Prague. The hotel has nice rooms and simple but good breakfast. Several restaurants right outside the door. 5 minuttes walk to best shopping aera and short walk to Charles Bridge.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandhotelPrahaLenka, Manager at Grand Hotel Praha, responded to this review, March 1, 2013
Dear Sir/Madam,

thank you for your review and I was happy to read that you have enjoyed your stay!

Your sincerely,
Lenka Kotalikova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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536 reviews from our community

Traveler rating
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    48
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
Ontario, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 24, 2013

It did not start well..we booked and paid for room with view to see astronomical clock and got room that had no view at all maybe at washroom from roof window you could see some rooftops..it was pretty had huge washroom but it wasn't what we asked for..
called receptionist and she told us that she don't see our room request and asked us to show her booking confirmation..
Somehow we forgot to print it..and wifi was so slow up there..
it took nearly 2hours till we found it in email...
such a waste of time :(
then when we called again it was different person(guy) at reception and made change fast
with out even asking us to show booking confirmation!
Everything else then was just fine.Breakfast was tasty buffet ,rooms clean perfect location..

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota
Level Contributor
120 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed January 4, 2013

This is a well located hotel opposite from the astronomical clock and literary on the plaza with all principal architecture in sight. It is centrally located with proximity to all local hangouts and great restaurants. Only 100 yards away from Parisian street with Art Nouveau architecture that brings you to the Jewish Town. The accommodation is comfortable with antique furniture and pictures of old Prague. Staff very helpful and courteous. The breakfast is not only continental fare and definitely a treat.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonn, Germany
Level Contributor
2 reviews
5 of 5 stars Reviewed December 25, 2012

We recently spent 4 nights in the Grand hotel/ Apostolic residence Praha and so completely enjoyed our stay. Rooms are well furnished with beautiful period furniture and very clean and spacious. The bathroom offered bath and shower with bath robes provided.  From our room at the Grand hotel Praha we had an amazing view to the astronomical clock and Xmas markets on the Old Town Square.  The location is the best in the city, completely immersed in atmosphere and Czech history with all the attractive historical sights and many great places to eat and drink in every direction.
The hotel staff are very attentive, friendly and very helpful. Wifi is provided free and working well in the rooms.  The breakfast is satisfactory but could have been improved with more variety
of food and more attention from the servers.  Having enjoyed such a wonderful stay we can definitely recommend to stay in this hotel and will come back again.

Stayed December 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandhotelPrahaLenka, Manager at Grand Hotel Praha, responded to this review, January 9, 2013
Dear Sir/Madam,

thank you for your amazing respond to our accommodation.
I am awfully sorry about the breakfast and we shell improve on that one!

I would like to wish you a Happy New Year and I do hope that we will have the great pleasure to accommodate you with us again in the near future!
Your sincerely,
Lenka Kotalikova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
Level Contributor
123 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
4 of 5 stars Reviewed December 24, 2012

This was our fourth visit to The Grand Hotel / Apostolic Residence. This time we stayed for 4 days to take in the Xmas markets. As always, the hotel has the special atmosphere of being in such a perfect location directly opposite the Astronomical clock. We stayed in The Presidential Suite which has a set of well appointed larger rooms that overlook the clock and old town square.

The lounge area of the suite did not have a separate tv, the only one available was positioned in the bedroom. I pointed out to the receptionist that I thought there should be an additional set, but nobody ever got back to me about this. Likewise, the tv in the bedroom had a fault and kept switching itself off and on; quite annoying if you’re trying to catch up with the news. Again, though this was reported, nothing was ever done and it remained faulty to the day we checked out.

Breakfast as usual, was self service buffet-style and served in the Mozart cafe, but choice seemed more limited than our last visit.

I can still recommend The Grand for its great location, but the management would do well to sort out some of the guest service issues.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandhotelPrahaLenka, Manager at Grand Hotel Praha, responded to this review, January 9, 2013
Dear Sir/Madam,

thank you for your respond to our accommodation.
I am awfully sorry to read that nothing was done to help you to sort the TV problems in your room!
And I am also sorry about the breakfast. And I woud like to assure you that we will try to improve on these areas!

I do hope that we will have the great pleasure to accommodate you with us again in the near future!
Your sincerely,
Lenka Kotalikova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 21, 2012

The Grand Hotel was a pleasure to stay at the staff were amazing. The breakfast was a delight. Our stay was in the Attic Suite the clime of 84 stairs was worth it for the beauty of the room and the view. The reason I will not be back is, I paid for my bill in full by credit card at the end of my stay departure was pleasure. The next day I looked over my card bill and they had had take the price of a bath robe without even sending me a message to say this. I contacted them and informed them that at no time did my guests or self wear, remove or see a bath robe. They would not refund the money. They then sent me an e-mail to comment on their site which I did with good and bad comments but was never published. My advise to other travellers is to do an inventory of the room before staff leave. Very disappointed as this put a black cloud over what was a fantastic holiday.

Room Tip: At this hotel you need to be fit to stay in the old part of the hotel as it does not have a lift.
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberystwyth, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 15, 2012

Lovely hotel, attractive old fashioned rooms, extremely clean, fantastically comfortable enormous beds, wonderful breakfasts, location perfect for romantic evenings and to see the main historical sites, well away from the night clubs part of Prague.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandhotelPrahaLenka, Manager at Grand Hotel Praha, responded to this review, January 8, 2013
Dear Sir/Madam,

thank you for your lovely respond to our accommodation!
We at Grand hotel Praha will look forward to have the great pleasure to accommodate you with us again in the near future!

Your sincerely,
Lenka Kotalikova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Praha

Address: Staromestske Namesti 481/22, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#97 Romantic Hotel in Prague
#98 Luxury Hotel in Prague
#105 Family Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Praha 4*
Number of rooms: 33
Official Description (provided by the hotel):
The Grand hotel Praha has a unique location in the centre of the Old Town of Prague. The hotel is right in the Old Town Square and within walking distance from the main historical sites, theaters, art galleries and the city centre shopping zone.Guests of the Grand hotel Praha can enjoy its magical views of the Old Town Astronomical Clock in the Old Town Square. ... more   less 
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Also Known As:
Grand Hotel Prague

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