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“Memorable accommodation” 5 of 5 stars
Review of Pachtuv Palace

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Pachtuv Palace
5.0 of 5 Hotel   |   Karoliny Svetle 208/34, Prague 110 00, Czech Republic (Stare Mesto (Old Town))   |  
  |  
Hotel amenities
Offers & Announcements
Free Upgrade to Suite
Ranked #55 of 663 Hotels in Prague
Lykovrysi, Greece
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Memorable accommodation”
5 of 5 stars Reviewed May 16, 2014

In few words everything was excellent. Clean room, helpful staff for everything you will need , very good location by the centre and good value for money. The room we were upgraded was huge and comfortable. The best choice we could make.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, May 28, 2014
Dear Valued Guest from Cheshire,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,057 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
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English first
cheshire
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 16, 2014 via mobile

Stayed here with family for nephews 21st booked 5 rooms all lovely rooms. 3 suites on 1st floor loads of room and 2 ground floor rooms. No complaints from anyone. Highly recommended. So near everything excellent position near river and all attractions. Our second time visiting prague would definitely stay again. We had breakfast in hotel and meal on Saturday night in restaurant good choices good value for money. We also booked the hotel taxi service both ways from airport very efficient and even provided baby seat. Thank you to all the staff for making our stay enjoyable.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, May 28, 2014
Dear Valued Guest from Cheshire,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2014 via mobile

My family and I stayed for three nights and felt we couldn't have chosen a better hotel. It is very centrally located which was perfect, and the rooms were wonderful-very large suites! The hotel restaurant is lovely and the service excellent- the prices are for tourists though.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, May 28, 2014
Dear Valued Guest from Newry,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kongsvinger, Norway
1 review
5 of 5 stars Reviewed May 14, 2014

Mamaison Suite Hotel Pachtuv Palace Prague is a stylish and very nice hotel. We had a great room with view to the Charles Bridge and the castle. Only a few minutes to the old town center (square), and close to the Charles Bridge (best of both). Good service and very spacious room.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, May 28, 2014
Dear Valued Guest from Kongsvinger,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 12, 2014

This is a lovely hotel, in a superb location. We received an upgrade to a suite with an outstanding view of the castle and the bridge. The suite was incredibly spacious and well equipped, the bed was very comfortable and the bathroom was wonderful, with a bath and a shower, and a separate toilet.

I judge a hotel by the comfort of the bed, the water pressure and the speed of the internet and this hotel scored highly on all three criteria.

All of the hotel staff we encountered were very professional, the service was top notch. Customer service is not the best in Prague as a whole (restaurants etc) but the service at the Mamaison is world class.

We took advantage of the car transfer to and from the airport which was a great feature of the hotel, and the hotel driver also took us up to the castle when we asked for them to call us a cab. I'd highly recommend this service.

In summary, terrific hotel and I thought it was great value for the price we paid, I wouldn't hesitate to stay there again.

Room Tip: Book direct with the hotel and you should receive an upgrade if a room is available. Ask for a room...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, May 28, 2014
Dear Valued Guest from Melbourne,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed April 29, 2014

This hotel is an old building, where Mozart stayed on some occasion. It is different than most expensive hotels, the elegant lobby and the reception (offering you a welcoming glass of champagne) has a very special touch, far from a feeling you are in a supermarket. The service is kind and professional, the rooms are big and comortable. Nice touches of luxury - Occitaine soaps and shampoos, three-glass windows ensure your quiet sleep. Amazing view from our two windows: the Veltava river, the Charles Bridge and the royal castle. Walking distance to the old town square and the opera (the main one, there are two others). In short : a bit expensive, but unique and worth the money.

I did not like the design of the Amadeo restaurant where we had breakfeast: grey walls, grey chairs and bright red bar ??? The disagner should be sentenced to gallows. Buffet breakfeast was nice, but nothing special, one has to pay extra 20 Euros. Considering the hotel charges for its rooms it is a rip-off .

Room Tip: The rooms facing the street have the most spectacular views of Prague castle and the Chrles Bridge...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 30, 2014
Dear Valued Guest from Warsaw,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace. I am dissapointed to hear about your experience with our breakfast. I will discuss this matter with the restaurant manager and seek for an imporvement.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manhattan
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed April 28, 2014

We stayed here for two nights in July 2012 with our 1-year old. We booked through tripadvisor for ~$250 for 2 nights. We were very pleased with the value for money.
We got a ground floor room (no views, facing the courtyard) but the room was very large which was ideal for us with a toddler. They also arranged for a baby cot (playpen) in the room.
The location is a block from the main bridge and a quick walk to the town center. Tram available within a block.
We didn't dine here but since it is so close to the city center there are a number of restaurants nearby.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 29, 2014
Dear Valued Guest from Manhattan,


I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Pachtuv Palace

Address: Karoliny Svetle 208/34, Prague 110 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#41 Business Hotel in Prague
#42 Romantic Hotel in Prague
#47 Luxury Hotel in Prague
#88 Family Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pachtuv Palace 5*
Number of rooms: 48
Official Description (provided by the hotel):
Pachtuv Palace is located in a prime location in the heart of the city and is closely linked with great names of the music world like Wolfgang Amadeus Mozart, ancient and contemporary celebrities. Steps away from Charles Bridge, within easy walking distance to all major landmarks of the Prague. Pachtuv Palace provides an average room size of 65 sqm, fantastic views, air-conditioning, kitchenettes, free internet, fitness room, in-room massages and more. ... more   less 
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Also Known As:
Mamaison Pachtuv Palace Prague
Mamaison Pachtuv Palace Hotel Prague

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