Organisations are only as good as their staff and those at the VENTANA were excellent. Katerina on reception arranged shuttle to and from the airport and a tour with a private guide and car from Personal Prague. George in the bar was very attentive and made excellent Cosmopolitans and great afternoon tea which was complimentary and a nice touch, the hotel driver who met us at the airport, the porters, house keeping and breakfast staff were all superb. Some facts that reinforce customer service. Although we arrived early our room was ready straight away. We were upgraded to a room on the fourth floor which was really nice. The reception staff made reservations for dinner and suggested fantastic restaurants. Linens and towels in the room and dining areas were crisp and white. The location of the hotel is also first class, right on the Old Square and central for everything. In my opinion and I only stayed two days the whole package this stylish hotel offers is truly excellent. Last point breakfast was very good with lots of choice.
- Official Description (provided by the hotel):
- The 5-star luxury boutique hotel Ventana is located in the historical heart of Prague at the Old Town Square opposite the Old Town Hall with it's Astronomical Clock. The hotel is surrounded by the so called Kings Road and the Tyn Cathedral. The Art Nouveau palace with high ceilings offers 29 comfortably furnished rooms overlooking the Old Town. The most interesting places in Prague are only a short walk away from the hotel. The Charles Bridge, the Wenceslas Square, the Old Town Square, or the Parizska street with all the famous designer and brand name stores are just a few steps from the Ventana Hotel Prague. The attractive combination of the strategic location and the exceptional background of the Ventana Hotel Prague draws attention of demanding clientele. The hotel is an exclusive partner of Moet Hennessy - Louis Vuitton and the guests include owners of a number of major global brands such as Ermenegildo Zegna, Massimo Ferragamo and Christiano Corneliani. Also the former president of the Czech Republic Vaclav Havel honoured the hotel with his visit. The friendly and personal approach of our staff provides a professional service that will ensure you a pleasant stay in this beautiful boutique hotel. ... more less
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- Also Known As:
- Prague Ventana Hotel