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“Not quite a four star” 4 of 5 stars
Review of Design Hotel Neruda

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Design Hotel Neruda
4.0 of 5 Hotel   |   Nerudova 225/44 | Lesser Town, Prague 118 00, Czech Republic (Hradcany & Letna)   |  
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Ranked #221 of 662 Hotels in Prague
Kent
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Not quite a four star”
4 of 5 stars Reviewed March 21, 2014

My wife and I stayed here for 4 days and had a mixed feeling about the hotel. The main thing to bear in mind is that it is near the top of a long steep, cobbled hill. It is very small from the outside but opens up to be a warren inside. The reception is quite small and then you go up a few steps to the breakfast / café area where you find a lift. The lift is small & starts your quest for your room. We stayed in room 001(deluxe) and counted 44 steps from reception to the room. This involved going up steps as well as going down steps. The room itself was large with a very comfortable kingsize bed that had 2 single quilts. The bathroom is a bath with a shower attachment behind a glass wall with the toilet being behind frosted glass. The room itself was a little tired, (pink lipstick on one of the window blinds?) but this didn't detract from the overall effect - designer chic. This room was directly over the street and was still very quiet.
The staff were very efficient, kind and helpful with regards the reception and breakfast areas, but the room service staff let the hotel down. We had no gowns of slippers on arrival and then each day we failed to have the toiletries or tea bags or milk replenished. The cleaning also left a bit to be desired with regards dusting.
We would have given the hotel a rating of 5 but for the room staff. Yes we would go back again if we revisit Prauge as we enjoyed our time overall.

Room Tip: Have a room on the first floor if you can't manage the stairs otherwise go for a deluxe room. St...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterSmelhaus, Generální ředitel at Design Hotel Neruda, responded to this review, November 24, 2014
Dear vestrKent,
Thank you for choosing our hotel for your recent stay in the historic centre of Prague and thank you for your feedback.
I m very happy that you enjoyed your stay and breakfast with us and that the staff was friendly to you. Sorry for that the fotel didn´t fulfill all your expectations. We are a new managing company and we invest a lot to the hotel.
We are always pleased to assist you with your needs.
Thank you for sharing your experiences here with other travellers.
Please do not hesitate to contact us if you would like to help with anything in Prague
We are here for you and we are looking forward to your next visit
Best regards from Prague
Dipl. Ing. Petr Smelhaus
General Manager
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471 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Basel, Switzerland
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 24, 2014

Our stay in Design Hotel Neruda in Prague for 2 weeks was a very beautiful home-feeling experience for us and we will definitely repeat it again!
The room was perfectly designed - a mix between modern design with antique touch and special effect achieved with the room highlight - the unique Borek Shipek lamps. It offered us a great comfort, romantic and very pleasant atmosphere.
The location is also very convenient - in the old city of Prague directly by the castle and just a few minutes walk from the Charles bridge and the beautiful river Vltava, but jet in a very quiet side street.
And all these rounded with the absolutely likable, kind and helpful staff.
We can highly recommend a stay in this hotel!

Gabriela and Dominique Forster from Basel, Switzerland

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesignHotelNeruda, General Manager at Design Hotel Neruda, responded to this review, February 25, 2014
Dear guests,
thank you for your nice possitive feedback. It was a pleasure to make your stay in Prague more comfortable. Whenever you would like to return to our hotel - you will be welcomed.
With kind regards,
Michael Pazout
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkby Lonsdale, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 25, 2014

Booked honeymoon suite for special occasion. First impressions lovely big room at top of winding staircase. Problem was that the heating was not working in the room. Electric heater in corner inadequate. Told reception but nothing happened. After shivering in the room for an hour trying to make to most of it, we went to reception to ask for another room. Were handed keys to 2 rooms and chose one, but it was without all the facilities of the original room. No-one offered to help us move room despite us having a small child and 2 flights of steps to negotiate.
New room nice and warm, but hot tap faulty on bath, no bath robes, no sparkling water etc. We felt the hotel did not care! As a consequence we were late for our restaurant the hotel had booked us for our special meal and it proved to be a longer walk (in heels) than anticipated so abandoned special restaurant in favour of pizza restaurant opposite (which was FANTASTIC very helpful and great food). Breakfast at hotel very good. Checkout...had to ask manager for a discount (got 10 Euro off) and no apology. Wont be returning.

Room Tip: Lift only to first floor. All other rooms by staircases. Make sure room is warm!
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  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neruda1, General Manager at Design Hotel Neruda, responded to this review, January 29, 2014
Dear guest,

thank you for your stay at Design Hotel Neruda and thank you for your review.

With best Regards,

Michael Pazout
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 20, 2014

We stayed in this hotel only for 2 days, but enjoyed a lot. The location is right under the Prague castle, almost at the end of Nerudova Street (it pays off to come either from other direction or take a cab as the hill is quite steep).
The hotel itself is very nicely reconstructed historical building, with modern design rooms.
We got a double room, with a bathroom in the middle. It was nice and clean, maybe some of the decorations didn't really fit in with the design bathroom and style of the room, but that's not what would affect your stay..
Breakfast served early, all food available good and tasty.
Service was friendly and knowledgeable, helpful to orientate in the hotel, which can be a bit of a labyrinth:)

Room Tip: You can check the rooms on their website and request specific ones (if available), perhaps the rooms...
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neruda1, General Manager at Design Hotel Neruda, responded to this review, January 29, 2014
Dear Guests,
thank you for another possitive feedback. This is exactly why we enjoy our work - satisfied customers.
We will welcome you back at Design Hotel Neruda anytime.

Best regards,
Michael Pazout
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 29, 2013

We (girlfriend and me) stayed here for 3 nights and we enjoyed Prague very much. The hotel was good, specialy the service nice. The rooms however were quite noisy, you could hear people very well and people can hear u you talk. Apart from that everything was good. There was plenty to choose from at the breakfast and it all looked fresh. Rooms are not that big but big enough. I was very pleased with this hotel and I would recommend it to my friends.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesignHotelNeruda, General Manager at Design Hotel Neruda, responded to this review, January 3, 2014
Dear Guests,

thank you for another possitive feedback. This is exactly why we enjoy our work - satisfied customers. We will welcome you back at Design Hotel Neruda anytime.

Best regards,

Michael Pazout
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 25, 2013

This hotel is very nice. Everything was extremely clean, staff were very friendly and the included breakfast was very good. Unlimited wifi access in the rooms was very reliable. If you are looking for somewhere more quiet I would suggest this hotel. It is out of the main touristy areas, just a few minutes walk from Prague castle. The only downside was that it is at the top of a very big hill, so if we wanted to eat dinner in the old town square we tended to do that earlier so we only had to walk up it once!

The other slight thing was that the main lights in the room wouldn't work so it was very dimly lit. Other than that the room was faultless. Lovely big bathroom and comfy beds.

I would definitely recommend this hotel for people who would like lovely views, authentic restaurants near by, and a less touristy feel to their trips.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesignHotelNeruda, General Manager at Design Hotel Neruda, responded to this review, January 3, 2014
Dear guest,

thank you for your stay at Design Hotel Neruda and thank you for your review.

With best Regards,

Michael Pazout
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed December 20, 2013

On arriving to this hotel, you will be mistaken to think that is a small hotel. This hotel has a secret that once you step through the door becomes evident. It is a maze of quirky staircases and passages, subtly lit with amazing light fixtures.The room we had was up 2 flights of stairs plus the lift, but it was so worth it. We had the most wonderful room with a bath under the window, the only separate part in the room was the toilet, even that was not totally private!! so if you are not that comfortable in getting totally naked and using the toilet in front of your travelling companion, or sharing the bed..even though it is a very large double with separate quilts, please make sure you let the hotel know.Also the stairs would not be acceptable for some people as the are quiet steep and curved. But the glass roof allows you views of the castle walls, the hotel is just an amazing maze of views, pictures and quirky light fittings.Plus a spa with sauna and jacuzzi. Breakfast here is superb, when they say full breakfast that is exactly what it means, everything you could hope for is on the tables, ranging from meats, cheese, cereal, cake, pastries, bacon, eggs, rolls, crispbreads, yoghurt, fresh fruit and so much more. The reception staff were amazingly helpful and caring plus a mine of information. I could go and on about this hotel, in a great location, most attractions within walking distance about 15 mins to the Charles Bridge. I would have no hesitation in recommending this hotel to friends, or anyone travelling to Prague. (Unless mobility is an issue)

Room Tip: If you are not wanting to get naked and bath in front of your travelling companion please let recept...
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesignHotelNeruda, General Manager at Design Hotel Neruda, responded to this review, January 3, 2014
Dear guest,

thank you for your stay at Design Hotel Neruda and thank you for your review.

With best Regards,

Michael Pazout
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Design Hotel Neruda

Address: Nerudova 225/44 | Lesser Town, Prague 118 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Hradcany & Letna , Praha 1
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Airport Transportation
Hotel Style:
#31 Spa Hotel in Prague
#66 Business Hotel in Prague
#164 Luxury Hotel in Prague
#230 Romantic Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — Design Hotel Neruda 4*
Number of rooms: 42
Official Description (provided by the hotel):
Design Hotel Neruda Prague - Hotel next to Prague CastleThe luxurious Prague Design Hotel Neruda settled in a 14th-century building is located in the Nerudova street in the Lesser Town (Malá Strana) next to Prague Castle and near by Charles bridge which are one of the most popular tourist attractions which you must see when you visit Prague. Once it used to be a part of the King’s Road leading from the Powder Tower up to the Prague Castle. The hotel features a modern Baroque interior designed by Bořek Šípek and a spa area with jacuzzi and sauna.The stylish rooms in the Design Hotel Neruda have warm-colored walls and designed carpeted floors. Some rooms have high-quality parquet flooring, oriental carpets and bathrooms with standalone bathtubs, painted tiles on the floor and glass walls.Other rooms have thoughtful touches, such as extracts of Jan Neruda’s most famous poems written on the walls. Every room is equipped with satellite TV, air conditioning, minibars and safety deposit boxes. All rooms have Free Wi-FiThe Design Neruda restaurant, located in the hotel’s atrium, serves a combination of international and Czech cuisine under glass ceiling. There is a summer terrace and a smoking room.As there is a lot of thing what to do in Prague our 24-hour reception staff is pleased to help you with anything – tell you and show you on the map which places you should visit, ensure a transport for you, book a tour, a recommend you the best Prague restaurants, give advice how to spend your nightlife atc.If you are looking for where to stay in Prague during your holidays Design Hotel Neruda is a perfect place for city breaks as well as for romantic stay. ... more   less 
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Also Known As:
Neruda Hotel Prague

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