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“Average Hotel in good location” 3 of 5 stars
Review of President Hotel Prague

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President Hotel Prague
5.0 of 5 Hotel   |   Praha 1 - Stare Mesto, Namesti Curieovych 100, Prague 110 00, Czech Republic (Formerly President Hotel Casino) (Praha 1)   |  
Hotel amenities
Ranked #375 of 662 Hotels in Prague
Sacramento, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Average Hotel in good location”
3 of 5 stars Reviewed October 6, 2013

First, this is clearly not a 5-star hotel. They could not offer two beds; did not have a rollaway available; and the couch was not a pull-out. The breakfast was included, and is a full hot breakfast that was very good. It is served in a room on the main floor overlooking the river.

Room Tip: Be sure you have reserved a room with two beds if you will need it.
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen L, General Manager at President Hotel Prague, responded to this review, January 12, 2014
Dear Mr. Callzone.

We would like to thank you very much for taking the time to express your suggestions and opinions in Trip Advisor. Your valuable co-operation has been most useful for us to get our main target and to try to improve a level our customers’ satisfaction to its highest. We have take care about all your recommendations. We have install coffee&tea facilities in all the rooms.

I take the opportunity provided by this writing, to thank you most sincerely that you chose our hotel during your stay in the capital of the Czech Republic and inform you that we will provide you the best offers and discounts in your future stays, and our President Club Members benefits.

We are looking forward to welcoming you in our hotel again.

Sincerely,
CL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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491 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Toronto
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 4, 2013

First impression: not very good. We arrived early and our room wasn't ready - okay, understandable. But the lady at the front desk seemed irritated, as if I was interrupting her more important job. She told us to come back in 10 mins because she was busy with check outs. There were not more than 2 guests in the lobby at the time, and there was another lady in the reception. Anyway, after traveling all night, and with a small child, I was pretty pissed off at such treatment. But, being the polite people we are, we left our bags and went to the old town, to await our room to be prepared.
Other than that, the hotel itself is not bad. I is in the style of western business hotels. We had actually a great view at the castle. Breakfast is very good too. Distance to the old town is 5-10 mins walking. TV in the room is an old CRT, limited number of channels. As others mentioned, the bathtub has a weird set up, the water splashes out when taking a shower. The hotel seems to be busy with tours, at the dinner time the restaurant seemed full. Overall, it could have been 4/5 or even 5/5, but I will not return there just because of the rude treatment the first day.

Room Tip: We stayed in room 420, it had a great view.
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen L, General Manager at President Hotel Prague, responded to this review, January 12, 2014
Dear Mr.YabbadabbadoToronto ,

We would like to thank you for taking the time to express your suggestions and opinions in Trip Advisor. Your valuable co-operation has been most useful for us to get our main target and improve a level our customers’ satisfaction to its highest. We have improve whit a new staff.
Also are new instalation of coffee& tea facilities in the rooms. I take the opportunity provided by this writing, to thank you most sincerely that you chose our hotel during your stay in the capital of the Czech Republic.

I would like to inform you that we will provide you the best offers and discounts in your future stays, and our new President Club Members benefits.

We are looking forward to welcoming you in our hotel again and we hpe you give us the oportunitie, should your future trips take you back to Prague.

Reiterating my gratitude,

Sincerely,
CL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Top Contributor
88 reviews 88 reviews
24 hotel reviews
Reviews in 38 cities Reviews in 38 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed October 2, 2013

Stayed at this location as part of a tour. Room was spacious. Bath tub too deep to step in and out and only half glass door. The shower head would not stay in one place and the water was falling outside the tub. There was an additional walk in shower which would spill water outside no matter how careful you are. They had liquid bath and shower gel. We stayed three nights. Staff did not fill the soap bottles and to make it worse seemed like they diluted the soap. It was not lathering properly in the first place. Soap holders were not convenient to dispense the liquid soap. Breakfast was average.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen L, General Manager at President Hotel Prague, responded to this review, January 12, 2014
Dear Mr. Bizlee,

I take the opportunity provided by this writing, to thank you most sincerely that you chose our hotel during your stay in the capital of the Czech Republic.
We would like to thank you for taking the time to express your suggestions and opinions in Trip Advisor. Your valuable co-operation has been most useful for us to improve a level our customers’ satisfaction to its highest.
This motivate the staff to continue day to day improving. We have install coffee& tea Facilities, Thierry Mugler amenities from France, and take care about all your suggestions.

I would like to inform you that we will provide you the best offers and discounts in your future stays, and our President Club Members benefits. Please contact whit us is you decide to come back to Prague.
We are looking forward to welcoming you in our hotel again
Sincerely,
CL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 30, 2013

If you are staying there with your family, I would recommend you take the Super Deluxe room. Its very spacious and loads of space. The Breakfast was great and the kitchen staff was very helpful.
Any view you get from the rooms is great coz the city is beautiful in itself.
The standard Double bedroom looks small as they have very bulky furniture in the room.
We check-in late in the night and the receptionist was not the friendliest but the Bell-boy was very sweet and made my son his friend.
The wifi is super fast and they also have desktops to browse internet.
Next to Vltava and 10 mins walk to the old town square.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen L, General Manager at President Hotel Prague, responded to this review, January 12, 2014
Dear Mr. TouchBlueSky ,

I am glad that you had a positive experience in Prague with our staff and you felt welcome during your stay. We would like to thank you for taking the time to express your suggestions and opinions in Trip Advisor. Your value cooperation whit the feedback of your stay, have help us to improve and motivate all the team day by day.

I will take the opportunity provided by this writing, to thank you most sincerely that you chose our hotel during your stay in the capital of the Czech Republic.
I would like to inform you that we will provide you allways the best offers and discounts in your future stays, and our new President Club Members benefits. Please contact whit us is you decide to come back to Prague.
We are looking forward to welcoming you in our hotel again.

Reiterating my gratitude,

Sincerely,

CL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 27, 2013 via mobile

Stayed as part of a tour so cannot comment on price.

The hotel is in a good location about 10 minutes from the old town square which suited us well.

The room we had was big and clean, although a bit old. I would consider it if travelling to Prague again.

  • Stayed September 2013
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen L, General Manager at President Hotel Prague, responded to this review, January 12, 2014
Dear Mr. nathojg ,

I am glad that you had a positive experience in Prague and you felt welcome during your stay. We would like to thank you for taking the time to express your suggestions and opinions in Trip Advisor. Your value cooperation whit the feedback of your stay, have help us to improve and motivate us day by day.

I will take the opportunity provided by this writing, to thank you most sincerely that you chose our hotel during your stay in the capital of the Czech Republic.
I would like to inform you that we will provide you allways the best offers and discounts in your future stays, and our new President Club Members benefits. Please contact whit us is you decide to come back to Prague.
We are looking forward to welcoming you in our hotel again.

Reiterating my gratitude,

Sincerely,

CL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 23, 2013

This hotel is far away of 5* hotel, I would say about 3*. The price of the room was very high and still the room was very small and really old fashioned (e.g. small CRT tv). There is not a printer available in the lobby, only option is if you send an email to the reception and they read+print out your email..

The breakfast was good and also the location of the hotel. The service level was not high. Compared the price to the value, this is a really overpriced hotel.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen L, General Manager at President Hotel Prague, responded to this review, January 12, 2014
Dear Mr. M L
We would like to thank you for taking the time to express your suggestions and opinions in Trip Advisor. Your value cooperation whit the feedback of your stay have help us to improve and motivate all the team . We have Coffee& Tea Faciliites, printer on 6 floor executive and more+ according to your suggestions. Are improving flat TV,

I will take the opportunity provided by this writing, to thank you most sincerely that you chose our hotel during your stay in the capital of the Czech Republic.
I would like to inform you that we will provide you allways the best offers and discounts in your future stays, and our new President Club Members benefits. Please contact whit us is you decide to come back to Prague.
We are looking forward to welcoming you in our hotel again.

Reiterating my gratitude,

Sincerely,
CL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Cayman
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 23, 2013

This hotel is right by the river and a pleasant walk to old town. The building itself is a bit out place and 70's however the interior is nicely done and our room was huge and very comfortable. Had an excellent night's sleep and the breakfast buffet is huge and tasty. For what we paid for the room it was an excellent value,

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen L, General Manager at President Hotel Prague, responded to this review, January 12, 2014
Dear ivanka_12,
It ‘s was a pleasure to welcome you in the President Hotel Prague ***** situated in the historic heart of Prague. Not everyone knows that occupies an historic and protected building, unique for its architectural building style called "brutismo".

We would like to thank you for taking the time to express your suggestions and opinions in Trip Advisor. Your valuable co-operation has been most useful for us to get our main target: to try and improve a level our customers’ satisfaction to its highest and have motivate us to continue improving in de day.

I would like to inform you that we will provide you the best offers and discounts in your future stays, and our new President Club Members benefits.

We are looking forward to welcoming you in our hotel again should your future trips take you back to Prague.

Reiterating my gratitude,

Sincerely,
CL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about President Hotel Prague

Address: Praha 1 - Stare Mesto, Namesti Curieovych 100, Prague 110 00, Czech Republic (Formerly President Hotel Casino)
Location: Czech Republic > Bohemia > Prague > Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Casino Hotel in Prague
#42 Spa Hotel in Prague
#212 Luxury Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:5 star — President Hotel Prague 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Prague President Hotel

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