I'm just back from a 3 night/4 day stay at the Green Grape, and I'm yet another 'instant fan' of this hotel!
I can't say it any better than did Nikolaus A's review - my experience and impression is essentially identical. Like many reviewing here, I was put in the Dvorak Suite, which is the only room of the 8 in the hotel that is located on the ground floor. (Note that there is no elevator/lift if you have a heavy suitcase or mobility issues. Fortunately I had everything I needed in a small backpack.)
The hotel is at the start of the hill that becomes Prague Castle - at the end of a narrow cobblestone street (well, the whole area is cobblestone), just up from the American Embassy, and a little over 1 block up the stairway to Nerudova Street. It's really a decent location, with good access to everything.
Penny150 also perfectly describes it all as well, so I'm trying to think what else I can add that would be helpful for those of you looking to book a place to stay. Here's some personal notes:
1) I had to arrive early for the normal check-in (around 9:00am) as a result of my flight, and I really didn't have a plan for the early hours (I had set up a Segway tour at 2:00pm to get familiar with the city). As I sat in the front, going through my papers, the front desk person came over and offered that I could go have a bit of breakfast. This was the first moment that I felt I had made a good choice. This person (Ivana) was extremely helpful throughout, as I was to discover. Before I had finished breakfast, Ivana came in and announced that my room was ready! She and the other person helping had gone in and quickly cleaned up the room so that I could check in early, which was why she offered me to take breakfast, I expect. Talk about concern for your guest....this was greatly appreciated!!
2) As I was on a weekend break from work in Cologne, I still needed Internet access to handle communications with the U.S. Although free WiFi is advertised, you should know that the Dvorak Suite does not get a good WiFi signal, so I just went into the front reception area to do my wireless communication. What I didn't realize until the 3rd day was that the phone in the room also has an Ethernet connection, and I was able to connect my laptop successfully with a cable provided by the hotel (Ivana apologized for all the problems, but it wasn't her fault for not reminding me about the Ethernet connection in the room....I should have asked. Also, if I hadn't had my laptop, it would not have mattered).
3) On my last day when checking out - again, I had an extended time before I left, and I was sure I was going to need to pack out and store things at the front desk. (The hotel does state that they will try to be flexible for early arrivals and late departures.) However, I was lucky enough to not have anyone checking in that day who needed the room, so Ivana arranged that I could leave my things in the room, as well as have access to it quite late into the day. This allowed me to really enjoy a full 4th day in Prague, which was definitely useful.
The only other small negative point was that the removable shower spray head was broken - some strong glue would have quickly resolved this, or better, a replacement shower head. (Note that there is also a fixed shower head in the shower, so this is a satisfactory solution if you don't need the removable one.) Apparently this was a known problem, but I think it's important to quickly address small details like this in such a quality boutique hotel.
I would expect that they can't always offer accommodations to schedules such as what I had, but it's obvious that the idea to take care of their guests as best they can is ingrained in the hotel employees. Though I had very limited time with the other 2 front desk personnel (Karin and Michaela), everyone was quite pleasant to interact with. Ivana was certainly extremely helpful and made for a pleasant stay.
To sum up - I would say you will certainly not regret selecting this hotel for your stay in Prague (I will definitely return to stay here!). A great value for what you get!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Sir / Madam,
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I was delighted that you enjoyed your stay and found the welcome, facilities and most importantly the service to your liking. Our goal is to always provide a "home from home" experience.
I have passed on your kind words to Ivana. We are really sorry for the shower and internet connection. We did as you’ve suggested – have used a special glue to fix it and also the Wifi in Dvorak’s suite is doing well now.
I really do hope that you come to stay with us again in the near future.
Karin, Ivana and Michaela
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.