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“Warm welcome & beautiful room” 4 of 5 stars
Review of Hotel U Zlateho Stromu

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Hotel U Zlateho Stromu
4.0 of 5 Hotel   |   Karlova 6 | Praha 1, Prague 110 00, Czech Republic (Praha 1)   |  
Hotel amenities
Ranked #184 of 661 Hotels in Prague
Dublin, Ireland
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Warm welcome & beautiful room”
4 of 5 stars Reviewed January 8, 2014

Everything was great except for the heat in the hotel (but it is roasting everywhere indoors so I guess that is part of the local culture) & the smell of cigarette smoke in the room (again with no smoking ban part off the local culture). Very friendly and helpful staff with good knowledge of English. Clean room with beautiful old furniture and exquisite painted ceiling. Lovely view on side street and the start of Charles Bridge. You cannot be more central. All main city centre attractions are in walking distance. There's some street noise as to be expected in any city centre. A taxi can be hailed near the hotel and prices are low (but watch our for cheats). Lovely breakfast with plenty of choice for everyone. You can also enjoy a lovely dinner there with local specialities on the menu and an extensive cocktail menu. Only thing to watch out for of you are less able: steep stairs and didn't notice a lift. also handles in / near the bath. Also make sure you try to bargain when buying souvenirs, especially garnets and such. Shop around before committing to buy. Prague city centre is lovely around Christmas - lively and with lovely Christmas markets. But dress warmly - it can get very cold.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michal M, Manager at Hotel U Zlateho Stromu, responded to this review, January 30, 2014
Dear YolandaBoerema,

Zlaty Strom would like to thank you for your positive feedback. Our team really appreciates your comments on our service, breakfast quality and overall ambiance. We are glad that you enjoyed your stay, showing that we are on the right track to achieving our main goal – making our customers happy. We hope to welcome you again to Zlaty Strom in the near future.

Daniel Holan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
    97
    88
    19
    13
    14
See reviews for
21
101
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10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Lausanne, Switzerland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 8, 2014

I was staying here with my sister, whom isn't too picky about hotels but will not settle for anything less than good. We stayed at the apartment, which is managed by the same hotel.
We were really pampered with the genuine warmth and welcome from the hotel especially for the concierge. He brought and carried our luggage, while leading us to our rest place for the night. I remembered my sister's comment, "although we are not taking a car, I feel like we are being chauffeured around right now!"
Service is top notch for a family style hotel. We enjoyed the balance of internationalism, openness from the staff yet, still maintaining the ethnicity of the country! Rooms are welcoming with traditional furnishing and very comfortable beds!
We particularly liked the unique f&b offering at one of the top 10 bars in the world, Angel's bar, in the sister hotel, U Prince. Drinks are one of kind, accompanied by live piano and friendly and attentive staff!
A truly enjoyable experience that I will recommend to all!

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 18, 2013

got a very bad experience in this hotel. have been cheated by the picture and the description. Got a 14-15sqm room instead of 25sqm and the decoration wasn't the same at all. only a really small windows for aeration.

what i don't understand is that they haven't assign me another room as they wasn't full at all.

Room Tip: never, never take the room 43. you don't need to see the room just ask to change directly
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  • Stayed November 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 16, 2013

Perfect central location. Room clean and spacious. There are no tea/coffee making facilities and you need to ask if you need a hair dryer. We had to wait until after 3pm to check in and there are no safe luggage areas, you just leave them in an open reception area. We were on the third floor and the room above was very, very , very noisy. We could hear every word, the TV, footsteps and worst of all the bed springs for hours every night! The nightclub was the least of our worries with only a faint sound of music. Breakfast was nice, a good selection but staff a bit sloppy topping up juice dispenser, bread etc and clearing tables between use. Overall not a 4 star hotel and we would look for a different hotel next time in Prague.

Room Tip: Choose a room on the top floor if you want to be able to sleep!
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  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 26, 2013

The room is a dated period set piece that reflects the history of Prague.
The up side is that it is so central to Town Square and the Charles Bridge which is only 100 m away at the end of a very lively street, so for the short stay you do not need local transport. The reception staff are superbly helpfull and make time to help you to enjoy Prague. The restaurant menu is excelent, pictorial and in 5 lanquages! Breakfast was more than adequate. Pricing was generally good value.
The down side. Ask for a rear facing room if you are among the mature light sleepers as the street is busy and noisy until 4am, despite the excelent double glazing. No air conditioning perhaps needed when very hot. The restaurant waiters are efficient but do not smile !
No Lift.

Room Tip: Rooms facing the Couryard are quieter. There is no lift, so for the less agile book a room on the 1...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 15, 2013

The room was OK, slightly worn.
Cleaning impeccable, but the biiiig problem was that the smell of cigarette smoke. As the hotel is on top of a night club, smoke was so disturbing that se har trouble sleeping.
Reception staff was so nice to us but that didn't help the situation.
Great location, though.

  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matlock, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 10, 2013

The first thing to mention about this hotel would be that it is very easy to walk straight past the entrance as it is quite understated!
Upon entering the building it became apparent that there is a bar and restaurant on the ground floor, an all-night club in the basement and the hotel is located on the upper floors. The hotel reception is on the first floor, where we were met with helpful staff, albeit in the slightly stand-offish custom that seems the norm in Prague.

Our room was on the front of the hotel and despite initial worries that the nearly 24hr crowds would create too much noise for sleep this was not the case, there being almost no intrusion over any other hotel with the windows closed. There was absolutely NO noise from the bar or club downstairs and the solid stone internal walls saw to no noise from other guests too.
The decor was lovely, with what appeared to be the original supporting beams being visible in the ceiling and pretty hand-drawn muriels covering the ceiling too.

Breakfast was well appointed and tasty with the usual selection for international tastes.

I suppose one of the main attractions to this hotel is the location. It is literally 100 footsteps from the old town side of Charles Bridge and located on Karlova, the main route from the bridge toward the Old Town Square and the Astronomical Clock.

As we were leaving Prague much later than our check-out time the staff confirmed they would look after our bags, however you should be aware that this involved them being placed in front of the reception desk with numerous others, there being no reaction from staff when we returned 8 hours later and walked off with them - so don't leave your valuables!

Room Tip: We were in Room 24, with the above described benefits. Also, if you lean out of the window, past th...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michal M, Manager at Hotel U Zlateho Stromu, responded to this review, November 5, 2013
Dear Sweepy 2013,

I would like to thank you for your positive feedback. Our team really appreciate your comments on our service, breakfast quality and hotel ambiance. We are glad that you did enjoy your stay, which approves that we are on the right track to make our customers satisfied.

We hope to welcome you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel U Zlateho Stromu

Address: Karlova 6 | Praha 1, Prague 110 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 1
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#129 Business Hotel in Prague
#133 Luxury Hotel in Prague
#144 Family Hotel in Prague
#183 Romantic Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel U Zlateho Stromu 4*
Number of rooms: 22
Official Description (provided by the hotel):
The Hotel U Zlatého Stromu is located in Karlova Street in the Old Town, just a few steps from the Charles Bridge. In this unique location, we offer you luxurious accommodation in 19 double rooms and three apartments. The rooms are original in terms of their dimensions and the style of their furnishings. Many have painted renaissance ceilings. All rooms have a bathroom, toilet, minibar, color TV with satellite channels, telephone with direct line, safety deposit box. Reception and room service are at your disposal 24 hours a day. Covered parking is located approximately 300 m from the hotel. Our restaurant offers leading specialties from both Czech and international cuisine. The roofed atrium with a large sea aquarium offers pleasant seating. The celebrated Music Club is located in the basement, featuring a varied program. ... more   less 
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Also Known As:
u Zlateho Stromu Prague
u Zlateho Stromu Hotel

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