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“Decent Hotel” 4 of 5 stars
Review of Crowne Plaza Hotel Prague

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Crowne Plaza Hotel Prague
4.0 of 5 Hotel   |   Koulova 15 | Praha 6, Prague 16045, Czech Republic (Praha 6)   |  
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Ranked #251 of 668 hotels in Prague
Athlone, Ireland
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Decent Hotel”
4 of 5 stars Reviewed February 6, 2013

Stayed here for a few nights week commencing Feb 4th. Good Hotel, A little to far from the city center to walk but there is a tram just outside the hotel. Staff friendly and very helpful. good buffet breakfast, What more can you ask for!
My colleague had his jacket stolen while having a drink in the bar one evening which was a negative aspect to what otherwise was a good experience. Not sure how this happened, be careful!

Room Tip: If you are a non smoker make sure you specify Non Smoking Room. Smoking is still permitted in some p...
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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southampton
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 28, 2013

i have just returned from the hotel yesterday with 3 friends, and can say this is a great base hotel, the no 8 tram has its last and first stop from out-side this hotel which makes it very easy to get around and you can perchase the tram tickets from the hotel. the rooms were very clean and comfortable, and the breakfast was more than enough, mirossav preiss on reception was very helpfull and plessant, will go back to prague and would look to stay at this hotel again

Room Tip: ask for the front rooms as you have a nice view
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPPrague, Manager at Crowne Plaza Hotel Prague, responded to this review, February 7, 2013
Dear guest,

let me thank you for posting your review on Trip Advisor site as result of your recent stay at Crowne Plaza Prague. It is great to reach such a positive comments about quality of our services including breakfast and most of all about helpful attitude of our staff, namely Miroslav.
Thank you once again for your 5 out of 5 review and we look forward to looking after you in the future.
Kind regards

Michal Kralik
Reservation & Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
southampton
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 27, 2013 via mobile

Myself and three friends have spent two nights here and I must say the hotel is lovely very clean the beds were comfortable breakfast was nice lots of choice all staff were very helpfull and couldn't do enough for you especially mirossav preiss on reception who gave us lots of advice on how to get around and where to go I would stay here again .

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oban, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 25, 2013

A unique experience. The service was excellent and the building was superb and a great recollection of the soviet regime. We have absolutely no complaints and the travel to and from the city centre was not difficult with the No 8 tram from very close to the hotel. Sometimes we used a taxi but that was not expensive if you negotiate first !!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPPrague, Manager at Crowne Plaza Hotel Prague, responded to this review, February 7, 2013
Dear guest,
let me thank you for your recent stay with us and of course for sharing your review with us. We are truly delighted that your had, using your words, A Great Stay and we hope to have a chance to welcoming you at our hotel soon again.

Kind regards
Michal Kralik
Reservation & Revenue Manager
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Glasgow, United Kingdom
Top Contributor
78 reviews 78 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed January 23, 2013

superb views over the city, a brewery 200 meters away, a castle 800 meters. inexpensive beer and good ( if limited choice ) food. An old monestary with history. Breakfast is particulatly recommended. located on a hill just outside the city centre, within easy walking distance- take a taxi back as its all up hill

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnhem, The Netherlands
Top Contributor
59 reviews 59 reviews
43 hotel reviews
Reviews in 36 cities Reviews in 36 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 22, 2013

Stayed here for 2 nights and am not impressed, as a Platinum member not too much recognition and although the receptionist was funny and helpfull . The lounge package was strange... closed for business and we were invited! Knew this hotel already from 20 years ago and the atmosphere is great , must say. Rooms not too fancy but OK and clean.Next time Intercontinental.

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Prague, responded to this review, February 6, 2013
Dear catman52,

Thank you for being a Priority Club Rewards Platinum member and for taking the time to post your comments. I would like to apologize for the recognition you received was less than satisfactory. I am also sorry that our lounge is not available during your stay. Your feedback is very important to us as this assists us in continually improving the services and facilities we have to offer to our guests. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare
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Chesapeake, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2013

My husband and I had the good fortunate of spending Christmas week at the Crowne Plaza Prague. From the email correspondence with Mr. Kralik, Reservation Manager of the hotel prior to our trip, to the taxi ride to the airport for the trip home, we found the hotel, its staff and our experience extraordinary. The Christmas Buffets were delicious and the service exceptional. The front desk staff were extremely friendly and very helpful. Our room was very comfortable and it was obvious the housekeepers took pride in keeping it nice. Though the historically famous hotel is not located at the City Center, this was not a deterent for us but found it to be a plus. We felt very comfortable in walking around the neighborhood day or night enjoying the local stores and restaurants. As transportation to the historical sites were very close and varied, we had no problem in visiting these attractions at our leisure. The taxi service provided by the hotel was very convenient and the driver was professional,knowledgable and friendly. My husband and I have traveled throughout North America,Europe and South America and feel this this experience to be one of the best.

Room Tip: Our room was on a higher floor as we like. The view of the city was beautiful and it was a nice and...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPPrague, Manager at Crowne Plaza Hotel Prague, responded to this review, January 29, 2013
Dear guest,
It is a great honour for us to read such a positive comments and to know we did make your stay with us exceptional especially when it was during festive Christmas period. It has been our pleasure to have you with us and I am glad our staff helped you in every aspect.
Thank you once again for sharing your positive review with us and we hope to have a privilege to have you back at our hotel in the future.
Kind regards
MICHAL KRALIK
RESERVATION & REVENUE MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Hotel Prague

Address: Koulova 15 | Praha 6, Prague 16045, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 6
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#167 Luxury Hotel in Prague
#202 Romantic Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Prague 4*
Official Description (provided by the hotel):
The Crowne Plaza Prague hotel - The Place To Meet in Prague the mysteriously magical city with One Hundred Spires! The Crowne Plaza Prague hotel is located just a quick drive from the Prague Airport, local offices (SUN, Siemens, Canon, Uniqa, Olympus) and within a short distance of Prague Castle and the city centre. Dating back to 1950 s it has a long history and shows elements of art deco style. Many of 254 luxurious and spacious rooms and suites have a breathtaking view of Prague. The Crowne Plaza Prague hotel offers one of the largest conference facilities in Prague. With 15 meeting rooms and the Congress Hall for up to 380 guests the Crowne Plaza Prague hotel is a perfect convention location. All meeting rooms have a day-light and air-condition system. The Sky Lounge at the rooftop level of the Tower has been inspired by nature and designed as the 'hotel within a hotel'. It caters to all those who enjoy ultimate privacy and personalised service. Escort yourself to the magnificent 360 view across the city, including the Prague Castle area. The 'Harvest' Restaurant with Czech and international Cuisine pampers all gourmets with extraordinary culinary delights. The Armstrong Bar is the right place simply to relax. We look forward to welcoming you! ... more   less 
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Also Known As:
Crowne Plaza Prague

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