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“FABULOUS” 5 of 5 stars
Review of Golden Well (U Zlate Studne)

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Golden Well (U Zlate Studne)
5.0 of 5 Hotel   |   U Zlate Studne 166/4 | Mala Strana, Prague 118 00, Czech Republic (Hradcany & Letna)   |  
Hotel amenities
Ranked #2 of 662 Hotels in Prague
Beverley, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“FABULOUS”
5 of 5 stars Reviewed September 9, 2013

My wife and I stayed here for 5 nights. We had the romantic package. It was superb, and the staff were very kind, friendly and helpful. Special thanks to Radek, who recommended, organised and booked a cruise on the Jazz Boat, a cycle tour of Prague, and a food tour. All were well worth it.
We stayed in room 35, which was lovely with views over the city and the castle and palace gardens.
The food in the restaurant is second to none. We had dinner there on 1 night, and breakfast each day. The breakfast is so and plentiful that you don't need to eat until the evening.
All the plaudits from previous reviews are true.
We have stayed in some pretty good hotels all over the world, but this is one of the best. If you are debating whether to stay here do not hesitate - book it!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiri_Hlavaty_GM, General Manager at Golden Well (U Zlate Studne), responded to this review, September 16, 2013
Dear Guest,

Thank you for the wonderful review! We are thrilled you're thoroughly satisfied with your stay at the Golden Well Hotel. Radek as well as the rest of the team will be delighted with your compliments! We strive to give guests the royal treatment and are glad you felt pampered and comfortable. We are very happy to hear that the Golden Well is one of the best hotels you have stayed in, as this is one of the highest compliments we as hoteliers can receive. We hope you come back soon!

Sincerely,

Jiri Hlavaty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,426 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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  • Czech first
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English first
Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 3, 2013

Close to castle, great location in old Prague.The most beautiful boutique hotel we have stayed in. Rooms are spacious, beautifully appointed, furnished tastefully, bed was very comfortably and room very quiet even. Restaurant was great, opened to the air in summer with views over river and Charles Bridge. Staff polite, very helpful and friendly. We stayed 8 nights and loved it. Prague is one of the world's most beautiful cities and well worth a visit with everything within walking distance of The Golden Well. Will definitely return.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed August 31, 2013

This is a totally charming boutique hotel with great service and an outstanding restaurant. We stayed in room 41 (fourth floor). This room was generous in size, smartly decorated, and had two small windows that peeked out over the orange-tiled rooftops of Prague. The bathroom was large, sleekly coordinated, and quite modern. The reception staff were all gracious (many thanks to Ivan in particular) and eager to help and please. The hotel is nestled slightly below Prague Castle. The private access to the perimeter of the Castle was extremely convenient and quite a time saver. Our breakfast was included with our room rate and was top-notch in presentation, quality, service, and with a wonderful view of the city. We were quite pleased with the hotel's arrangements for our airport transfers (Mercedes E class) and our private guide (Eva) who strolled with us through the grounds of the Castle and across the Charles Bridge into the old city. We would absolutely revisit U Zlate Studne (Golden Well) for our next visit.

Room Tip: For a slight additional fee, you can reserve a specific room (see website for choices) if room size...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiri_Hlavaty_GM, General Manager at Golden Well (U Zlate Studne), responded to this review, September 16, 2013
Dear Guest

Many thanks for sharing your positive experience at the Golden Well Hotel. We really look forward to welcoming you back and really pleased that you enjoyed all that our hotel as to offer, even the very special location and the view from our restaurant.

Once again thank you for having chosen to stay with us!

With kind regards,

Jiri Hlavaty
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Northport, Alabama
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed August 29, 2013 via mobile

We spent 5 nights here and selected it based on Trip Advisor reviews. The room #22, reception and concierge service and full breakfast were all outstanding.
The bed was OK, but is really just about 6" or so of firm foam. We prefer a very firm spring mattress. The area which surprised us was the lack of cleanliness
and attention to detail. We had twin beds and the part of the floor between them hadn't been cleaned in some time. I was a bit appalled when I dropped something and reached down and felt the dirty, dusty floor. It would have had to take weeks to get that way. There were other areas of the room and bathroom which also weren't cleaned thoroughly. Everything around the hotel looked spotless so that's why it was surprising to me. Also had a problem with flying moths & little gnats in the room. We never opened the windows and the door was an interior entrance and only opened briefly a few times a day.
You may spend more time in the old town touring, eating & night life so you may find it preferable to be in a hotel over there. However we got used to the walk and liked the luxurious surroundings and quiet.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australind, Australia
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 27, 2013

A very pleasant place to stay for couples, top service, great food and amazing views of Old Prague central. Airport transfer all organized. Well worth choosing breakfast as part of the room rate. We will definitely stay here again for sure.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 23, 2013

Cool towels and cocktail upon arrival and that was just the start to an amazing stay! The staff at this property is outstanding along with the rooms and view. Perched near the top of the hill beneath the Prague Castle this hotel has a view across the city.

Breakfast is a real treat; fresh fruits and vegetables, delicious breads and pastries along with cereals, cheese, vegetables and hot items.

Our room was immaculate and well appointed.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lorraine65
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 22, 2013

We have just returned from our first visit to Prague where we stayed at The Golden Well. This is just a fabulous hotel, from the moment we booked our room we received first class service from the wonderful staff. Really nice position under the castle walls. After checking in, our bags were taken up to our room whilst we were given a tour of the hotel and a welcome drink on the terrace, where we were given a map and advice as to where each place of interest may be. Our room was very nice (25), a view over the gardens and over the rooftops down over the city..wonderful. An ipod and an ipad were included in the room, which we found very useful for mapping our days. The nightly turn-down service was topped off with a little snack - beautifully presented - left by the bed. Very large comfortable bed and pillows. Breakfast in the restaurant was really good; such a wide choice for all tastes ... the yoghurt was just delicious! The staff at this hotel deserve all the praise lauded on them on Tripadvisor, they were all so nice, nothing was too much trouble, always polite..they make this hotel. We will definitely be returning to Prague and will be looking to rebook at The Golden Well.

Room Tip: Room 25 was very quiet...no traffic noise and hardly heard anyone else moving around the hotel.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiri_Hlavaty_GM, General Manager at Golden Well (U Zlate Studne), responded to this review, August 23, 2013
Dear Guest,

Thank you for the wonderful review. We're delighted you felt completely welcome and content throughout your stay. We’ll be sure to pass along your sentiments to our team. We're glad you enjoy the breakfast on our property and hope you also explored the delicious cuisine options in the area. We are looking forward to your next visit at the Golden Well Hotel!

Best regards,

Jiri Hlavaty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Well (U Zlate Studne)

Address: U Zlate Studne 166/4 | Mala Strana, Prague 118 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Hradcany & Letna , Praha 1
Amenities:
Business Center with Internet Access Shuttle Bus service Airport Transportation
Hotel Style:
#2 Romantic Hotel in Prague
#2 Luxury Hotel in Prague
#6 Family Hotel in Prague
#25 Business Hotel in Prague
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Golden Well (U Zlate Studne) 5*
Number of rooms: 19
Official Description (provided by the hotel):
Charming traditional retreat in 16th-century Emperor's residence, set beneath the walls of Prague Castle. Wander up the cobbled, traffic-free streets to The Golden Well (U Zlate Studne), clinging to the wall in the shadow of Prague Castle, and you will uncover one of the city's best kept secrets. This modest collection of little inter-locking houses was once home to Emperor Rudolf II, and later the astronomer Tycho de Brahe. Sensitive renovation - has created a cosy yet refined hotel. The result is a pleasing balance of mod cons - internet access, satellite TV - and old style elegance. ... more   less 
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Also Known As:
Golden Well (u Zlate Studne) Hotel Prague

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