My wife and I visited Prague in late December 2004 as part of a tour group around Europe. We stayed at this hotel in the outskirts of Prague for two nights.
First impression of the hotel is one of awe at the size. Slabs of concrete buildings - the hotel has various wings, the buildings themselves are characterless, just grey slabs of concrete - but a legacy of the old communist days. The hotel reception/lobby certainly is impressive with amazing fittings. It was possibly the largest hotel we stayed at during our European jaunt. As mentioned, the hotel is large with a number of restaurants, bars, a gaming room/mini-casino and even a bowling alley in the hotel. The hotel was packed with numerous tour groups and also many business travellers.
We did not have any room service issues primarily because we did not use it. Our room was pretty basic, 2 single beds, own bathroom and toilet (which for us is always most crucial)... unlike other reviewers, we had no problems with noise from other guests. We put this down to the fact that we were in a quiet wing.
The location of the hotel is not great... it is about 25-30 minutes away from the city centre. The immediate surroundings are drab and uninspiring...nothing to see in the immediate vicinity. Therefore, we were grateful to discover that there is a bus stop right in front of the hotel, which we could take to the nearest metro stop, and on to the city centre (where all the magic of Prague lies). Just beware of dodgy looking characters who may try to pickpocket you when embarking and disembarking on the buses/trains.
Overall, our stay in Prague was wonderful but this had nothing to do with the hotel. When we are next in Prague (and who wouldn't want to return to this lovely city), we will plump for a hotel that is located centrally in the heart of the old city.







