We booked Christmas away via Easyjet holidays, picking the Waldstein as our base for the 3 days.
On arrival at the hotel it looked exactly as it does on the website, in the parliament area of Prague, very grand and regal, the door was opened on our arrival and we were led to reception, the staff looked worried by something and we both thought 'here we go, something's up' eventually we were given a room number 231 and asked to wait for the porter to take our cases to our room. The porter then led us away from the hotel to the next street, he took us to a large wooden door and struggled to open it with our keys, it eventually swung open to a very dark hallway, the porter admitted that this was the first time he had been to this building and had no idea where the lights or our room were, I quickly found the lights and we were led up some very stone steps to the first floor. The porter asked us to wait while he searched for our room, he's a big man but he's out of shape as he eventually returned, wheezing and sweating, he told us he had found our room but we would take the lift. The list was just around the corner and was not really designed for the giant porter, myself, my wife and two cases, we stood nose to nose, trying not to crack up laughing.
Once the lift door opened our room was just outside it, the porter led us in, took his tip and was gone, we took in the ambience, don't think hotel room, think flat. We started in the kitchen, the room then opened into a living room/bed room which contained a single bed, 2 twins pushed together, a large TV and a table, the next room had another 2 twin beds pushed together which then led to the bathroom, which had another door leading back to the kitchen.
The flat was very musty and the linen smelt of stale cigarettes, we couldn't get the bath tap to work, we checked with reception and they got the maid to check the boiler, to be honest it was just a really stiff tap, which one day came off in my hand and landed on my foot.
There was something about the rooms, we don't know what but we never really had a good nights sleep, we were a little uneasy, we didn't really feel the security of being part of the hotel and a little out on a limb.
When we first went out of the room to explore we bumped into the porter again, who was walking down the street with a large suitcase, he told us where Charles bridge was and how to get into town, very handy!
The hotel and our room were perfectly located for food, drink, trams, the castle and the old town, as it's in the parliament area it has regular police patrols which were nice to see as that area of town is quickly deserted at night.
Our TV didn't work, after bathroom water issue we couldn't be bothered to report it to reception, we popped down to breakfast on our first morning, not being part of the hotel we didn't really feel we belonged there so eat elsewhere from then on.
The maid kept the rooms very clean, and we sort of got used to the musty cigarette smell after a day, although there was something sticky on the bathroom floor when we got there and it was still sticky when we left.
When we left we wanted to go to the airport earlier than our planned airport shuttle ride was booked, the lady on reception was incredibly helpful and wouldn't take a tip from us.
For our first visit to Prauge the Waldstein was ok, we would have liked some more sleep than we actually got, when we visit again we might try the Best Western.
- Official Description (provided by the hotel):
- The romantic Hotel Waldstein is situated directly in the historical centre of Prague in the neighborhood of the Prague Castle, close to all places of interest and a metro station. Due to the preserved unique architectural elements, the building was included in the Czech National Immovable Heritage List. ... more less
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