Two of us stayed at the Hotel Vysehrad for 2 nights. Upon arrival, we were very jetlagged and were treated very rudely when we reached the hotel. We were told not to use the elevator and had to lug our suitcases to the top floor on our own--even when the elevator was working. The room was not the best: the bedsheets didn't completely cover the mattress, the pillows didn't smell quite right, and something in the room was musty. The hotel staff, even though they spoke good English, were very unhelpful with questions regarding where to find a bank that accepted travelers checks and where to eat. We were returning to Prague to live (we moved into our apartment the day we checked out), and knew several people. One of our friends visited us in our room one evening and the hotel staff gave us a very rude, accusatory lecture on their unpublicized "no-guests" policy. They also wanted to charge us for a third person because our friend had visited our room. We asked if we could leave our baggage only for a few hours upon checkout, and were shown a public hallway in which to leave our things and told the hotel was not responsible for any stolen items. Upon return to the hotel to collect our bags, we asked if the hotel staff would phone a cab for us. I was handed the phone, with which I did not have the code to dial out of the hotel and was provided no assistance. We ended up using a public phone elsewhere because of the staff's refusal to assist us in our call. Overall, I would not recommend Hotel Vysehrad unless you want to feel very uncomfortable.
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- Also Known As:
- Vysehrad Hotel Prague