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“Pratical and convenient hotel” 4 of 5 stars
Review of Hilton Prague

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Hilton Prague
5.0 of 5 Hotel   |   Pobrezni 1, Prague 186 00, Czech Republic   |  
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Hotel amenities
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Ranked #136 of 662 Hotels in Prague
Certificate of Excellence
Lisbon, Portugal
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pratical and convenient hotel”
4 of 5 stars Reviewed March 31, 2013

This is a huge hotel but very confortable. The service is very good with all the staff very friendly trying to make your stay more enjoyable. It's pretty near of the city centre - 15 mins walk and it has all the facilities.
Great conditions also for big reunions.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, Guest Relations Manager at Hilton Prague, responded to this review, April 3, 2013
Dear Sir!

Thank you for such a nice comment about our hotel and friendliness of staff.

It is our aim to treat our guest the way they can enjoy their stay as much as possible. Therefore it was a pleasure for me to note your comment about it. Please rest assured this will be shared with the entire team.

I am sending you my warmest regards from Prague.

Sincerely Yours,
Martin Musil
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,858 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (508)
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York
Level Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 29, 2013 via mobile

First impressions when you arrive are that you are staying in one of the large convention hotels that litter the US, and indeed you are. The rooms are very clean, spacious and the lift access is speedy via several elevators. What makes this hotel stand out from its US counterparts is the staff. In all roles they were very welcoming and courteous, even those in the crowded Cloud bar ( great views!), who were rushed off their feet due to company conference, provided personal service. The food throughout my stay was very good.
It IS a 10-15 minute walk to the main square and Charles Bridge,but this is manageable and avoids the overpriced local taxis.
Would definitely stay again.

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irina M, Guest Relations Manager at Hilton Prague, responded to this review, April 1, 2013
Dear Valued Traveller,

Thank you very much for taking your time to share with us and with other travellers your experience of the Hilton Prague Hotel.

With great pleasure I read your beautiful feedback and I was happy to learn, that you enjoyed our facilities and that you remained highly satisfied with the welcome and the courtesy of our team.

Moreover, it was a pleasure for me to note, that you enjoyed the food we serve.

I look forward to hosting you in our property in the future and remain at your entire disposal,

Irina Maizlish
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 28, 2013

We stayed here in November 2012 for two nights before continuing on to our next destination. Great hotel, centrally located to old town, actually walked everywhere, rooms very spacious, great beds, toiletries, modern bathrooms, we had an inside room overlooking the atrium, very impressive. We used the spa/ steam bath, not a lot of places that have steam baths and I really prefer them over saunas. We only ate breakfast here as it was included in our package otherwise a bit pricey and there were so many other restaurants to eat at that served the local cuisine. Loved Prague and would go back again and only stay at this hotel.

Room Tip: If you want fresh air ask for an outside room not atrium.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irina M, Guest Relations Manager at Hilton Prague, responded to this review, April 1, 2013
Dear Valued Traveller,

Allow me to thank you very much for sharing such a beautiful review about your stay at the Hilton Prague Hotel.

I was delighted to read, that you felt comfortable in our property and that you very much enjoyed our facilities.

Please feel free to contact me directly on dutymanager.prague@hilton.com when you decide to visit us again and I will be happy to arrange your stay.

With warm greetings on behalf of all the Hilton Prague Team,

Irina Maizlish
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
174 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed March 28, 2013 via mobile

I stayed here for total of one week.
It is fairly convenient, train stations couple blocks away but not super convenient.
Hotel staff are nice but not really helpful on giving advise on where to go or eat .
Beautiful rooms and they have a car service by hotels to take you everywhere( more expensive than taxi)
Recommended for business travelers .

Stayed August 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irina M, Guest Relations Manager at Hilton Prague, responded to this review, April 1, 2013
Dear Valued Traveller,

Thank you for staying at the Hilton Prague Hotel and for taking your time to write about your experience.

It was a pleasure for me to read, that overall you had a pleasant stay with us.

However, I regret our staff did not seem helpful on giving advises. I will share your feedback with the rest of the team, as this is certainly not a reflective of the services we strive to provide.

Hoping to welcome you back in our property in the future and sending you my kindest regards,

Irina Maizlish
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
60 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 27, 2013

Stayed for three weeks in February/March. Very large hotel. Surrounded by a number of multi-lane roads. A number of reasonable restuarants within a 10 to 15 minute walk. The front desk were very friendly but do things by the rule book. Not sure the hotel has got to grips with the way large corporations use automated travel agent systems to book rooms, and do not go through the agents themselves. Could use someone present with the ability to be more flexible. However, after my problems in the second week management went out of their way to make up for things during the remainder of my stay. Rooms were clean and well laid out. Beds were large and comfortable. Windows were not fully effective in blocking out the noise of the traffic but overall it was a very comfortable stay.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christoph P, Guest Relations Manager at Hilton Prague, responded to this review, March 29, 2013
Dear Traveller,

I would like to thank you for sharing your feedback with us and other travellers here on Trip Advisor.

It was great to learn that overall you had a very comfortable stay at the Hilton Prague Hotel and that you remained satisfied with the facilities and especially with the approach of our management when you have faced problems.

However, please allow me to apologize for the fact that you have been distracted by the noise coming from the street. Therefore please feel free to contact me personally prior to your next stay and I will arrange a room for you according to your preferences.

The entire Hilton Prague team is sending you warm regards,

Christoph Puschmann
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed March 25, 2013

It is a big hotel, with a Convention Center. It is just in front of the river, about 20-25 minutes walk from downtown. The rooms are ok, clean; we were a big group (around 700) and the hotel staff managed it very well. The food was good, and the staff is helpful.

Room Tip: try to get a room that is not so far from lifts, so you have a better wifi signal
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christoph P, Guest Relations Manager at Hilton Prague, responded to this review, March 29, 2013
Dear Valued Guest,

Thank you for posting a nice review of your recent experience at the Hilton Prague Hotel.

It was a pleasure for me to note that you have been fully satisfied with the facilities, location, food quality as well as with the service provided by our team.

This feedback acts as a great motivation and I am already looking forward to sharing it with all team members.

I would be delighted if we will have the chance to welcome you back in the near future.

Wishing you all the Best from the beautiful Prague,

Christoph Puschmann
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
229 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed March 23, 2013

Stayed here during a company conference at the Prague Congress Centre which is a 25 minute taxi ride away. Its a large hotel with a huge atrium area in the centre that you overlook as you use some of the many lifts available. Hhonors members have access to an exec lounge on the 8th floor with complimentary food and drinks. Breakfast is also available here. Breakfast is good but the main restaurant is pricey - some colleagues paid £200 in total for three steak meals.
The river is a short walk across the main road, and the metro is nearby.
The city centre can be reached on foot within about 20 minutes.
The main Hotel attraction for me was the 'Cloud Bar' on the 9th floor, accessed via a Star Trek-esque corridor with motion activated neon lights surrounding you. Most impressive! Bar prices were reasonable and there is a great atmosphere in there.
All in all I would definitely recommend this hotel.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, Guest Relations Manager at Hilton Prague, responded to this review, March 25, 2013
Dear Traveller!

Thank you very much for choosing the Hilton Prague Hotel as your temporary “Home away from Home” when visiting Czech Republic.

I was pleased to learn that you remained satisfied with the hotel and with the Executive Lounge. Moreover that you enjoyed our Cloud 9 Sky Bar and that it was a great experience for you!

Nevertheless, I was sorry to read that the Restaurant prices seem too high. I would like to inform you that our prices at the Restaurant are at the same level as our 5* competitors in Prague.

Thank you again for a nice comment and for recommending. Please contact me directly prior to your next arrival in order to arranging your stay.

Sincerely Yours,
Martin Musil
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Prague

Address: Pobrezni 1, Prague 186 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Spa Hotel in Prague
#57 Business Hotel in Prague
#84 Family Hotel in Prague
#106 Romantic Hotel in Prague
#114 Luxury Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Prague 5*
Number of rooms: 791
Official Description (provided by the hotel):
Hilton Prague is a perfect base to discover the beauties of Prague. It is located within walking distance to the city centre full of local attractions, shops and a lively night scene. Hilton Prague houses 3 restaurants and 2 bars including the 24-hour Café Bistro, CzecHouse Grill & Rotisserie with modern international cuisine and Czech specialties, offers panoramic views from its award-winning Cloud 9 Sky Bar & Lounge, the Zest Bar and 24-hour Room Service. Every morning you can enjoy a rich buffet breakfast at Atrium restaurant. All rooms provide high-speed internet access, with a choice of a wired or wireless connection (Fee applies). A state-of-the-art fitness centre with cardiovascular machines, an indoor swimming pool and a spa centre are at your disposal. Massages are available as well. This hotel offers 37 individual conference and meeting rooms as well as Congress Hall and a Hilton Grand Ballroom, the Hilton Prague Czech Republic hotel is the perfect choice to host any event, whether for business or pleasure. Hilton Prague Hotel was awarded: BUSINESS TRAVELLER MAGAZINE AWARDS 2014 Hilton Prague byl was awarded best hotel for business clients in eastern Europe, Business Traveller Magazine 2014 BUSINESS DESTINATION TRAVEL AWARDS 2014 Hilton Prague was awarded best hotel for business clients in Czech Republic, Business Destinations Travel Awards 2014 WORLD TRAVEL AWARDS IN EUROPE2014 Hilton Prague was awarded best business hotel in Czech Republic, World Travel Awards 2014 TTG TRAVEL AWARDS 2013 Hilton Prague was awarded best business hotel in Czech Republic, TTG Travel Awards 2013 TRIPADVISOR CERTIFICATE OF EXCELLENCE 2015 Hilton Prague was awarded with Certificate of Excellence by TripAdvisor 2015 ... more   less 
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Also Known As:
Hilton Prague Hotel Prague
Hilton International Prague
Prague Hilton International
Hilton Hotel Prague

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