The car parking, although the only expensive-ish thing, was safe and in the courtyard behind the hotel. The staff were always very helpful and the breakfast was more average-to-good than excellent. The room we had in the "A" annexe, reached by a sequence of corridors off specific floors, was very large and everything worked well. If you are prepared to explore by foot, everything in the centre of Prague, where the hotel is, is pretty close and restaurants and bars of good quality and variety too (plus the good beer is so cheap!) We only succumbed to a ride on the nearby 22 tram up the hill to the Castle complex on full-day-two. Whilst the hotel does have a tough of austerity left over from its days as a convent or a haunt of the Czech secret police, we were very pleased with the location, the staff and the value (and can see why ratings have been high).