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“Not so supreme and not so friendly!” 3 of 5 stars
Review of Ametyst Hotel Prague

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Ametyst Hotel Prague
4.0 of 5 Hotel   |   Jana Masaryka 11, Prague 120 00, Czech Republic (Praha 2)   |  
Hotel amenities
Ranked #235 of 661 Hotels in Prague
Bucharest, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Not so supreme and not so friendly!”
3 of 5 stars Reviewed November 11, 2012

I have spent a couple of nights in this hotel at the beginning of November together with a couple of friends. We had booked a parking place beforehand, which had been approved, but upon arrival we have been told that no reservation has been made. We were supposed to get supreme rooms, but got normal ones (which are extremely tiny for a 4 star hotel standard), and were given false explanations and excuses for why this had happened.

The people at the reception counter were very unfriendly and were hard to deal with. The rest of the personnel were extremely friendly .

We have been given rooms with extreme smell of cigarette smoke and had to change them for ones with extreme chlorine smell.

We had been promised a great dinner, unfortunately the traditional Czech cheese plate turned out to be the same cheese we had on the buffet in the morning... Other dishes served that night were truly disgusting..

I don t want to sound to picky, but this is not a 4 star hotel. It might be a quite ok 3 stars hotel. So if you don t have a problem with booking and paying a 4 stars hotel and getting less then you should, then probably it's a good place. Other then that i would not recommend it.

Room Tip: the rooms not facing the street are larger (visible in the printed floor plans in the hotel)
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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356 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
London
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 31, 2012 via mobile

I stayed here with my family during end of Oct and found this to be a very nice hotel. Its neat and clean and has all facilities you would expect in a 3 to 4 star hotel. The room we stayed in was compact (not huge) but good enough for 3 people. It has tea/coffee making facilities and the towels etc were changed every day. The beds are firm as some other reviews have pointed out, but that is our preferred option anyway. The hotel itself is quite nice and has a cosy feel about it. Breakfast was quite good and has lots to keep you full till lunch.

The hotel is in a leafy suburb with lots of apartments and restaurant's around. It feels safe and is quite convenient for the metro and tram which we used extensively. As reviewers have pointed out walking to the main areas is an option (could take 20-30 mins) but we didn't try it mainly because it was freezing with snow and rain when we were there and so the 3 day adult ticket for 310 czk which includes a free child ticket was great value and let's you travel on all modes of transport. The transport service is excellent on the metro and tram and so we used it extensively.

We also dined at one of the local Mexican restaurants (Las Adelitas) which was excellent value and very authentic.

The receptionists were very knowledgeable and helpful and spoke good English which helped as it was not uncommon to meet locals who struggled with it though all of them we met were extremely helpful and tried their best to help using signs etc.

Overall, we were very happy with our stay and would recommend the hotel as long as using public transport is something you don't mind having to use.

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London
1 review
3 of 5 stars Reviewed October 24, 2012

Clean hotel, modern spacious rooms, clean toilet, decent breakfast menu, staff spoke enough English to get things done.

But we think there are reasons its price is lower than the market price. For instance: (1) We could not set the temperature in the room, it was so hot that we had to turn the heating off and open the window, the whole hotel was like an over-heated room and mind you we are not good at bearing cold, this affected our sleep (2) There was only one person at the check in/out counter, customers had to queue up and wait, then his printer stopped working and we kept waiting, he did what he could to speed things up but he can't do the job of two (3) We requested a dining chair for a toddler for breakfast and the one given was made such poor design that only babies of certain size could slide into it.; apparently little thought had been given to baby-seats (4) Location is less than great and away from the main tourist attractions, although you can make up for it by catching public transport to city center.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Easytobook.com

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St. Petersburg, Russia
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 30, 2012

The hotel is located in Vinohrady district of Prague which is very comfortable for living with kids especially because the place is very quiet and calm, with a lot of parks and playgrounds around. Breakfast was good, fruits and melons, omlette, eggs, saussages, juices. The room itself was small but clean and cosy. We just didn't like spiders which lived on the ceiling and came in the room every time when we opened the window.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hastings, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 13, 2012

only complaint was strong smell of cigarettes in hall/stairways. Very good value and good location. rooms clean and quite and good breakfast. Have stayed at hotel twice and probably will again sometime in the future.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Top Contributor
88 reviews 88 reviews
13 hotel reviews
Reviews in 33 cities Reviews in 33 cities
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed September 6, 2012

Hotel is simple, clean and well located for exploring Prague. A c. 15 minute walk to Wenceslas Square and surrounded by leafy streets with a reasonable range of bars and eateries. Breakfast surpassed our expectations. Free internet in reception and very knowledgeable staff. Recommend.

Room Tip: Don't bother with the superior option!
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 29, 2012 via mobile

Very nice hotel. You need to be quite fit for walking everywhere as we did but it is located in a very nice area with greay resturants within a short walk. Food also good in hotel. Staff very helpful and all spoke very good English putting us to shame as our Czech was non existance. Would come back here again and use trams

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Additional Information about Ametyst Hotel Prague

Address: Jana Masaryka 11, Prague 120 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 2
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#160 Luxury Hotel in Prague
#164 Romantic Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ametyst Hotel Prague 4*
Number of rooms: 84
Official Description (provided by the hotel):
Ametyst Hotel Prague is a favoured 4 Star Boutique Hotel and Art Gallery Hotel located in the city centre of downtown Prague renowned for its fair value for money, award winning restaurant and excellent breakfast. ... more   less 
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Also Known As:
Prague Ametyst Hotel

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