Well another day another hotel and trip on my mini-EU tour. So to give you a bit of insight into the title of this review - I booked 3 nights in Praha and as soon as I arrived to Hotel Josef (not late in the evening in fact it was 11 am during the day time) I was told initially that the was a heating problem and that they would need to shift me to a sister property that was literally a 3 min walk away. Okay....I was like now I know that is a lie - you oversold the hotel and therefore are shifting me. I did not read this piece previously on another reviewers feedback but that is in fact what they do....
So off I went with the nice concierge guy, Mohammed, to Maximillian. From the outside and lobby Maximillian looks just fine. However, all comparisons to Hotel Josef stop right there (I am going to review the Maximillian in another post). Suffice it to say - stay far away from the Maximillian!!
In fact, I first thought of not moving back to the Josef but since I need to work out everyday I made it a point to ask if there was a gym at the Maximilian-thankfully they said well you can Go to our sister property....um not in -10 degree weather am I sweating up a storm than coming back in frigid weather to get sick. Ultimately,, this was a blessing in disguise!
Back to the Josef, when I arrived back the next day approximately 9:30 am was told that a room was not ready and I would have to wait approximately 1 hour. Okay fine, I will do some browsing And reading / work. Again, the super nice Mohammed came by to ask if I wanted a free cappuccino or some other beverage. About an hour and half went by and I noticed another guest who came in after me was specifically approached and given his key - not me! Wait a minute here! I had to go back up and ask and the same girl was like oh yes here you go. This was the same lady that I dealt with twice before so do expect a bit of extra care... At this point you must be thinking why am I giving Hotel Josef a very good rating - simply put from this point forward the Hotel Josef sparkles for its modern and immaculate interior, location, value for price and amenities. I say go ahead and book and enjoy- just make sure you don't get shifted to the Maximilian! The only redeemer at the Maximilian is the Planet Zen Spa - amazing massage services!
The breakfast is great and buffet style. When I finally got to my room and came back there was a complimentary bottle of wine and almonds. The rooms are hip and freshly decorated - bright and clean! The work out room is great with free water and vita water and all the normal work out amenities. The business center provides all the essentials with 4 Apple desktops for you to browse and so any Internet work you need. There is complimentary wifi in your room and lobby. They even have a car service for approximately 800CZK (~40 USD, reasonable since it is a 30 minute drive to the city center of Praha). On my trip in it was about 700 CZK so of course you can call the local taxi service but for me reliability and peace of mind is key. I had a very early AM flight at 6 am to Zurich so wanted to have a reliable service and they can add It to your bill versus cash/credit card). All sites are very close from Josef 5-10 minute walk.
I highly recommend the Josef but NOT the Maximilian (for detailed feedback on Max,please my post under reviews for that hotel).
Enjoy Praha - lovely little quaint city!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 30, 2013
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Thank you very much for taking the time to write your feedback about your stay at Hotel Josef and Maximilian Hotel. We really appreciate your points and are glad you returned to Josef and enjoyed your stay with us.
It is also great that you liked the room we chose for you. To apologise for the inconvenience, we allocated one of our city view rooms for you and this is why it took a bit longer for the room to be ready.
Thank you for pointing out Mohammed’s service. He was very proud to read his name on Tripadvisor!
All the best from Prague
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.