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“wonderful stay!” 5 of 5 stars
Review of Mamaison Riverside Hotel Prague

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Mamaison Riverside Hotel Prague
4.5 of 5 Hotel   |   Janackovo Nabrezi 15 | Prague 5, Prague 150 00, Czech Republic (Praha 5)   |  
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Ranked #71 of 668 hotels in Prague
Indianapolis
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“wonderful stay!”
5 of 5 stars Reviewed May 14, 2013

We totally enjoyed our five night stay in this hotel. The location was close enough to walk to so many of the places we planned to see, but we also could just cross the river to catch the tram for a five minute ride to Old Town. The area is nice with a good view of the river. We had a tasty light meal in the cafe the night we arrived and really enjoyed the breakfasts. The room itself was well appointed, roomy, and though I've read that others had no wifi in their rooms, we certainly were able to connect whenever we wanted. Also we found the staff to be very friendly and helpful with recommendations for restaurants and a private guide. It was a great stay!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this review, May 20, 2013
Dear valued travelers from Indianapolis,

thank you very much for your beautiful review posted here on Tripadvisor.com.

We are delighted to see that you enjoyed your overall stay and that you liked the hotel, room, bar refreshment as well as close proximity to the downtown zone. I would personally express your satisfaction with our staff to our team members.

We look forward to possibly welcome you in Prague on your future visits.

With kindest regards and all the best,

Tibor BIELIK
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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893 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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Windsor, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2013

We stayed over the bank holiday weekend for three nights. The hotel looks lovely and the location is great with a nice walk along the river to the old town. We were out exploring most of the day so were not too fussy about our room.It was disappointing however that we were given effectively a twin room of two beds moved together (had booked a double) and despite having the aircon on full blast the room was very hot. We had to open the window which meant the room was full of cigarette smoke from the balconies below. Apart from this the hotel staff were friendly and the breakfast was fine.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this review, May 9, 2013
Dear valued traveler, dear Devon,

thank you very much for your nice review posted on Tripadvisor.com regarding your recent stay at Mamaison Riverside Hotel.

We are very happy to see that you liked the location, staff and breakfast. On the other side we are sorry to hear about the problems with air-conditioning and beds moved together. The problem with the aircon unit is the setup of the computer system that does not allow air-conditioning to blow cold air on full power if the outside temperature is only 16 degrees just like in your case. We are working right now on setting the control panel differently so that such problems would not occur again.

We look forward to welcome you in Prague again.

Kind regards,

Tibor BIELIK
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 7, 2013

We stayed here our final night in Prague, after a few nights in the old square area, and found this to be quite pleasant. It is right along the river, in a more residential neighborhood, but still not a very long walk to the busy tourist areas. The rooms are very nicely appointed and adequately sized. The only downside is there is no wi-fi in the rooms, you have to go to the lobby. The hotel bar is very pleasant for this purpose but we did not get very good service here. Overall, this was a very good choice and I would recommend this hotel if you are not so interested in being in the middle of everything.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this review, May 9, 2013
Dear valued traveler,

thank you very much for your valuable review posted on Tripadvisor.com regarding your stay at Mamaison Riverside Hotel.

We are very happy to see that you liked room and also our location. We are sorry to hear about the problems with service at or bar
and the lack of WiFi in some parts of the hotel. We are now working on spreading the internet signal also towards all areas
but is quite difficult due to the nature of the building and thickness of the walls.

We look forward to welcome you in Prague again.

Kind regards,

Tibor BIELIK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 4, 2013

I was in Vienna for a month and took a weekend trip to Prague, staying at the Mamaison hotel Friday and Saturday. As an American, I was pleasantly surprised by the fact that I could get such a nice hotel for less than the equivalent of $100, especially knowing that Prague is no longer considered an off-the-beaten track destination. At any rate, the hotel is elegant and spotless, with helpful staff, and (I thought) a top notch location. Note that while the hotel is a good fifteen minute walk from the old town, I found that staying a tiny bit away from tourist central was actually a nice asset. And, the hotel is still really in the center of the city -- the Gehry house is only a block away on the other side of the river. The front desk helped me plot out my days in Prague, and suggested some other places to go when I mentioned that I found the old town a bit too touristy for my tastes. I decided not to pay for the breakfast as you can get breakfast at a nearby cafe for only $3-4 (!). My room was, for a basic room, quite large, with plenty of room to walk around, lots of closet space, an elegant (but not quite opulent) decor, and a luxurious bathroom. This is definitely a solid four out of five star hotel, which for the price is really fantastic.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this review, May 9, 2013
Dear valued traveler,

thank you very much for writing your stay review on Tripadvisor.com regarding your visit at Mamaison Riverside Hotel Prague.

I would like to thank you for kind words first of all on cleanliness of the hotel and the room but also on staff and location. We appreciate very much your experience and I will personally share your review with our staff.

We look forward to welcome you in Prague if your travel plans ever bring you back to our beautiful capital.

With kindest regards,

Tibor BIELIK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 3, 2013

Check in was fast and friendly. The room had an amazing view and the service was spectacular. I found that everyone that worked at the hotel was very approachable and friendly. The rooms are a little bit smaller, but it's not like you spend much time in them anyways. Overall they are very decorative and clean.

The hotel itself was a walking distance from all the main attractions in Prague.

All in all I would recommend the hotel.

Stayed April 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this review, May 9, 2013
Dear valued traveller from Canada,

thank you very much for your nice review of Mamaison Riverside Hotel here on Tripadvisor.

We are always very happy to see how the stay of our guests overachieved the expectations and that you - our guests - felt welcommed and appreciated from our staff. I will personaly share your feedback with the team members.

We look forward to welcome you at Mamaison Riverside Hotel again.

Kind regards,

Tibor BIELIK
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 2, 2013

We stayed there for two nights for a couple weekend break before a work engagement (for which I stayed in another hotel). Location within 20-30 mins walk of main sites, yet nice and quiet. Room was decorated vey nicely, although it was not massive. Especially the bathroom was very pleasing. We were treated well by the staff, which booked us a taxi as well. Really I should probably give it 5 instead of 4, the only thing is it did not have massive amount of character so it did not wow us. Otherwise, very nice

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this review, May 9, 2013
Dear valued traveller from Denmark,

thank you very much for your nice review of Mamaison Riverside Hotel here on Tripadvisor.

We are thrilled to see your satisfaction and that you had a great time in our wonderful city. We are glad that the room, bathroom and overall the view also satisfied you and helped you to experience the best from what Prague can offer. We wish to deserve the fifth star with the amount of character the hotel has, however, we understand that not everything is to everybody´s liking, which is on the other side good. Thank you for your feedback once again.

We are looking very much forward to welcome you back soon!

Best regards,

Tibor BIELIK
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 29, 2013 via mobile

I stayed at this hotel with my boyfriend for a long weekend at the end of April.

Check in was very efficient. We recieved a warm welcome and were shown through to the bar while formalities were dealt with. Our room was not quite ready so we left our case with reception whilst we headed off into Prague (complete with map from reception).

When we got back, our case had been taken to our room which was lovely and very spacious. It was nicely decorated and had all modern amenities including flat screen tv, hairdryer and safe (free to use). The room was spotlessly clean and we got fresh towels etc every day.

The bathroom does have frosted glass doors. This wasn't an issue for us - we certainly didn't see each other in the bathroom although I can see that some people, this may be an issue. However, they layout of the room means that unless you are specifically stood trying to look in, you really would not need to worry.

Breakfast was in a small room in the basement. This was a little small but we always got a table without issue. The choice was good and the food nice.

We had a drink in the bar on the first day, which was very expensive compared to other places in Prague - but probably typical of a hotel bar.

The hotel was well located, close to Andel metro station and several tram stops. This made getting to all attractions very easy.

The staff were great throughout - a real asset to the hotel. They were very attentive and really could not do enough for us.

Overall a great hotel - you could do a lot worse than stay in this gem!

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this review, May 9, 2013
Dear valued traveller,

thank you very much for your detailed review of Mamaison Riverside Hotel, Prague.

we are glad that you have taken advantage of our services and attended the bar for few drinks. The location is trully excellent as many of our guests experienced and we are happy that you enjoyed that as well with our river view upgrade.

We look forward to possibly welcome you in Prague again.

Kind regards and all the best,

Tibor BIELIK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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Additional Information about Mamaison Riverside Hotel Prague

Address: Janackovo Nabrezi 15 | Prague 5, Prague 150 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#31 Business Hotel in Prague
#60 Luxury Hotel in Prague
#63 Romantic Hotel in Prague
#65 Family Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mamaison Riverside Hotel Prague 4.5*
Official Description (provided by the hotel):
Uniquely located and boasting award-winning Art Nouveau-style design, the upscale Mamaison Boutique Hotel Riverside Prague provides ideal accommodation for both leisure and business travellers in the trendy Smichov district of Prague. Charming and sophisticated, Mamaison Hotel Riverside Prague enjoys close connections to the city’s business districts, the airport and its main cultural attractions. With elegant accommodation, views and top facilities, the hotel offers fantastic rates for city stays in stylish and historic surroundings, making it one of the most charming boutique hotels in Prague and number one for your Prague hotel reservation. ... more   less 
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Also Known As:
Mamaison Riverside Prague
Prague Mamaison Riverside Hotel

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