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“Great hotel and location” 5 of 5 stars
Review of Maximilian Hotel

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Maximilian Hotel
4.0 of 5 Hotel   |   Hastalska 14, Prague 11000, Czech Republic (Praha 1)   |  
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Ranked #23 of 661 Hotels in Prague
Bridgewater, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great hotel and location”
5 of 5 stars Reviewed April 18, 2014

We stayed at the hotel from April 15-18 2013. After a "technical" problem the first night where we had to stay at a neighboring hotel, the remaining nights at Maximillian were wonderful. The hotel is new, extremely clean and a perfect location. The staff, especially Thomas and Delia (sorry if I misspelled the names) went out of their way to help us in any way possible. Our room was very nice and breakfast buffet was amazing!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this review, April 22, 2014
Dear Adrienne S,

Thank you very much for leaving the above review on our TripAdvisor page.
We are really happy to know that your stay at the Maximilian Hotel was an enjoyable one and thank you also for mentioning how much you liked our property, breakfast and location. Dalila and Tomas were so happy to read that you wrote about them in your feedback - this is definitely a great motivation for the whole team!
We look forward to welcoming you back in the future!

Kind regards,
Andrea Járvás
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,270 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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london
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed April 16, 2014

We have just returned home after staying in this hotel for 2 nights. We found the staff very helpful and friendly which made our stay very pleasant.. The hotel was clean, modern and bright. We also had a pet goldfish in our bedroom which was very nice. The hotel was situated very close to the centre of the city so we walked everywhere without taking any transport.
The buffet breakfast was enjoyable and the staff were friendly.
We enjoyed our stay in this hotel.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this review, April 17, 2014
Dear greenforduk,

We would like to thank you for taking the time to write and post your review about our property.
It was delightful to read that you enjoyed your stay with us and we appreciate your kind feedback regarding our staff, breakfast, convenient location as well as our pet goldfish.
We look forward to welcoming you back!

Kind regards,
Andrea Járvás
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Stirling, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 15, 2014

It would be very difficult to select a better hotel than this for short stay in Prague!

What was so good?
- All the staff were very friendly, helpful and knowledgeable.
- The location was great - an interesting area and just a few minutes walk from the river and the centre of the old town.
- As everyone has said, the breakfasts were excellent!
- The rooms were clean, well designed and well equipped

We had three nights in this hotel and one in its sister hotel 'Josef', just a few steps away. It would be very difficult to choose between them.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this review, April 17, 2014
Dear Strude27,

What a lovely review about the Maximilian, thank you for posting it on our TripAdvisor and thank you also for your nice feedback about our sister property, Hotel Josef!
Our entire team were really happy to read your comments and we are glad that you enjoyed so many aspects of your stay with us.
We look forward to seeing you again!

Kind regards,
Andrea Járvás
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 13, 2014

We stayed at this hotel during July. It is a great hotel, excellent location close to the center of the city and surrounded by restaurants and shops. The staff was very nice, always provided a helping hand.
The lobby has a very cool ambience, clean and bright.
The rooms are not that big, this is after all a hotel perched in the middle of a medieval city. But that room has it all Tv, a/c, nice bathroom with bathtub a great place to rest after hours of walking and exploring the city.
The breakfast was Amazing! Great variety of quality foods. We had such good breakfasts every day, that we skipped lunch and only had a snack. Highly recommend the ham they sell by the astronomical clock as the snack to go to.
We also decided to take care of one of the fishes they have in the hotel. That was an added bonus for our little one, who is a great traveler and she always remembers this hotel for her pet fish, Mabel.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaximilianHotel, General Manager at Maximilian Hotel, responded to this review, April 17, 2014
Dear Josearnaldo,

Thank you very much for having chosen us in Prague and also for leaving the above review on our TripAdvisor page.
It was my pleasure to read how much you enjoyed your stay at the Maximilian Hotel. I truly appreciate your positive comments about all the features you were satisfied with and I am glad you also liked the goldfish - it is delightful to know that we made your child's stay more memorable with this experience.
I hope to have the opportunity to welcome you back for a future stay!

Best Regards,
Manfred Tobolka
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Savsjo, Sverige
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2014

The hotel is perfectly situated in old town, we walked around Prague every day. No need for taxi at all!!! We booked a room with a view of the church and it was super, big windows in which we sat at night looking out and read a book or paper. We also booked a golffish, our little pet which we enjoyed talking to during our stay :-)
The breakfast was excellent!! So nice with the window roof! You even had a meny where you could order your own omelettes and smoothies!
The staff are all very serviceminded and helpful!!
I can recommend this place if you're going to Prague.

The spa is great, but the staff at the reception is not as serviceminded as the hotel staff. Do not order treatment by the Indian male, he has a very strange mindset regarding womens rights.
Make sure that you only book treatment through the hotelwebsite or the hotelstaff themselvs!!!

Room Tip: Choose a room with a view of the old church, big windows! Dont forget to order the free of charge go...
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this review, April 17, 2014
Dear nattro,

First or all, please allow us to thank you for reviewing our hotel and for providing us with your really nice feedback.
We were delighted to read your kind words regarding our location, breakfast, the nice view from your room and our staff. We are also really happy that you had the chance to have one of our pet goldfish in your room and we are happy you enjoyed its company.
It was our pleasure to hear that you liked our spa, however your feedback about the massage therapist really surprised us as we had never heard of such experience before. Thank you for bringing it to our attention - the issue has been discussed with the concerning department.
Thank you once more for your comments regarding your stay at the Maximilian Hotel and we look forward to welcoming you back in the near future!

Kind regards,
Andrea Járvás
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Pasadena, Texas
1 review
4 of 5 stars Reviewed April 7, 2014

Very close to Old Town. We even walked to Prague castle from here. Breakfast was wonderful, a lot to choose from, and you could even order omelets. A great King size bed too. Good size bathroom, but the towels were a little worn. There is no closet with a door, but a rod where you can hang your clothes. The "closet" has many shelves to place folded clothes on. We were there end of March, and the room was a little too warm for us. Though we adjusted the thermostat, we couldn't get it cool enough, so we opened the window for coolness. Our only disappointment was on our last day there. The night before we asked for a breakfast to go for the next morning, since we were leaving at 5am. Unfortunately, on the morning we left, the receptionist told us that he knew nothing about the breakfast, so we left with just an apple.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this review, April 9, 2014
Dear ataylornana,

Thank you for your feedback on our TripAdvisor page regarding your recent stay at the Maximilian Hotel.
We were really happy to read your positive comments regarding our location, breakfast and your room - it is great to know that you enjoyed so many features of our property. We would also like to thank you for your honest feedback about our towels.
Please allow us to apologize for the inconvenience regarding the negative experience you had on the day of your departure. The concerning department has been informed and we will do our best not to have this issue occur again in the future.
Thank you once more for posting your review and we hope to see you again!

Kind regards,
Andrea Járvás
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Slough, United Kingdom
1 review
5 of 5 stars Reviewed April 7, 2014

The service we received at the Maximilian hotel was second to none. From our initial booking of our room through to checkout nothing was a problem, you could not have asked for more.
Every person we met during our stay, that represented the hotel, greeted us with a smile and could not be more helpful. From the front desk, restaurant and even the cleaner all were very friendly and professional.
I'd like to thank Tomas on reception for a smooth check in and departure. I would also like to thank whoever arranged for a cake and wine to be left in our room to celebrate my wife's birthday. I had not asked for this to be done and shows that the hotel staff really want to make your stay an enjoyable experience.
The hotel itself could not be in a better location with nearly all of the sightseeing reachable by foot. The hotel is very clean and is of a very high standard. My wife travels through Europe with work and always comes home complaining of uncomfortable hotel beds. Not this time, she thought it was probably one of the most comfortablest she had ever slept in.
I have told friends and family that if they are ever lucky enough to visit Prague then they should book into the Maximilian Hotel. They will not be disappointed. I know my wife and I will return.

Mark Q, Slough, UK.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaximilianHotel, Guest Relations Manager at Maximilian Hotel, responded to this review, April 8, 2014
Dear 555MarkQ65,

We were so glad to read your wonderful comments on our TripAdvisor page regarding your recent stay at the Maximilian Hotel! Thank you very much for posting your review here.
It was our great pleasure to have you staying with us for such a special occasion as celebrating your wife's birthday and we are truly happy to know that you appreciated the surprise we left for her in the room.
We are delighted to know that you found your bed so much to your liking and that you were satisfied with other features of our property as well. Thank you also for your kind recognition of Tomas for the the efficient service he provided you with, it is a great motivation for him to read such nice feedback.
We look forward to welcoming you back!

Kind regards,
Andrea Járvás
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Maximilian Hotel

Address: Hastalska 14, Prague 11000, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#15 Business Hotel in Prague
#18 Romantic Hotel in Prague
#19 Luxury Hotel in Prague
#26 Family Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — Maximilian Hotel 4*
Number of rooms: 71
Official Description (provided by the hotel):
A small luxury hotel designed by Eva Jiricna, provides a stylish, relaxed and cozy atmosphere in the heart of medieval Prague: 1 suite, 70 rooms, all rooms are equipped with Nepresso Coffee Machine or Tea & Coffee facilities, WiFi connection. Conference room with terrace. Breakfast restaurant: 6.30 - 11.30 on weekends till 12.30 ... more   less 
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Also Known As:
Prague Maximilian Hotel
Maximilian Prague

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