This was my second stay in this delightful hotel. I returned as 3 years previously I had found the staff to be warm, welcoming and friendly. Would it be the same? A resounding yes! Standards had not fallen, smiles and greetings at every contact made you feel welcome and comfortable.
I have a reasonably extensive experience of stays in luxury hotels and find Le Palais to offer very high standards of amenities. The rooms are elegantly furnished and impressive. I admire their adaption of current bedding trends. The multiple pillows are fluffed and displayed but the bed has an attractive cover which is removed at turn-down service rather than the current strip of cloth covering the foot of the bed.
Room staff are meticullous in their cleaning and were thoughtful enough to fold and tuck my pyjamas away in the day and to lay them out in the evening, rather than leaving them on a door hook or on the bed.
Le Papillon provided excellent choices at breakfast and the dinner service matched the one Michelin star Allegro at Four Seasons Hotel.
The gym was better eqipped than many larger hotels. The Fitness Centre facilitiies were exceptionally spacious and clean.
The luxury spa matched others that I have used and where else is the Lobby Bar opened 24 hrs? After 1am most large hotels only offer room service. Here in an intimate 72 room luxury hotel you can have a snack and drink in the bar/library at any time rather than being holed up in our room.
Guest relation staff continue to encourage you to enjoy the wonderful city of Prague and the hotel in their daily communique and personal note left at turn-down service with a chocolate and Prague souvenir.
I can only hope and pray that I will be given the opportunity to return to this "second home"!
- Official Description (provided by the hotel):
- Le Palais is Czech Republic’s top 5-star boutique hotel, one of Europe’s most luxurious 5-star experiences and a member of The Leading Hotels of the World. The hotels’ ‘Pure Spa’ presents extensive holistic treatments, the fine dining restaurant Le Papillion offers culinary delights. All hotel guests enjoy the complimentary use of mini bar and health club including fitness, sauna, steam bath with aroma showers & whirlpool, as well as shuttle service to Wenceslas Square. ... more less
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