Prague Castle was a top-tier attraction for us, and we visited at the first opportunity, however we were pretty disappointed by it. Above all it's a failure of information and presentation.
On walking up the many steps to enter the castle, there is no clear sign about where to go or what to do. A number of different areas advertise "tickets", however these are for the gallery and side attractions that happen to be on the premises.
The closest we came to actual tickets was a small window that appeared mainly to be selling refreshments, but also had a "tickets" notice. We had a choice of either short-visit tickets, which only granted access to certain parts and buildings, or full tickets. Although it was clear which elements could and could not be visited with each ticket, not having much knowledge of what was inside, it was hard to tell which was worth paying for. We went for the cheaper short visit ticket. We were also told (in faltering English, not her fault, but still) that it would be an extra 50 crowns if we wished to take photos inside the buildings. 50 isn't actually much, £2 or so, but I balked at that on principle.
We were given a leaflet with a map of sorts, but there wasn't much information of what to see, and that's the second area where the Castle fell down, how the buildings and their contents were presented to the visitor. Don't get me wrong, we wanted to be informed as much as the next visitor, we wanted to learn about Czech history and the various buildings, but the information available was usually in the form of a small plaque or notice, and surely didn't do these buildings justice. Unfortunately without historical context or information, it came across as one empty room after another, ie not very interesting.
"If only audio guides were available!", we said. We always use these if we can when we visit an attraction. Then we saw a number of people walking around who *did* have these guides, it seemed! As far as we could tell, there was a second entrance to the Castle which was much better than the way we entered, and we presume that these audio guides were made available there. Why on earth they were not available or offered at what we presume was a main entrance is a total mystery and very disappointing.
So in the end we walked around the whole place, but with so little to learn it was really a case of "that's a nice building" and that's it. St Vitus Cathedral, very impressive and worth a look. It's a pity I couldn't learn more about that there either.
Oh another thing, I'm sure the changing of the guard would have been great to watch, if only we could see where and when it took place!
It's also worth noting that if you want to just walk around the grounds (and with the poor presentation inside the buildings, it's not a bad idea), you don't need to buy a ticket at all.
Come on Prague Castle, you can do better than this!
PS they charge money for the restrooms too!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.