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“Faultless” 5 of 5 stars
Review of Alchymist Prague Castle Suites

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Alchymist Prague Castle Suites
4.5 of 5 Hotel   |   Snemovni 8 | Czech Republic (Praha 1), Prague 118 00, Czech Republic   |  
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Ranked #9 of 662 Hotels in Prague
beckenham,kent,UK
Top Contributor
121 reviews 121 reviews
27 hotel reviews
Reviews in 53 cities Reviews in 53 cities
47 helpful votes 47 helpful votes
“Faultless”
5 of 5 stars Reviewed March 3, 2013

We were very happy with our choice of this hotel. Our room was excellent and the staff did everything possible to make our stay enjoyable The hotel is small - only 8 rooms but we liked the quietness and privacy. We were able to talk to other guests at the wine tasting at 5pm each night and sometimes at the communal breakfast though as this is spread over a 4 hour period we were mostly on our own.
We visited Villa Richter for dinner on our first night on the hotel's recommendation - and that was fine - though very quiet - only 2 other dinners.
We enjoyed going to the local bar - U Hrocha (The Hippo) though they don't seem to encourage tourists and it was predominately locals. First time we had to persist to get served, and the second time fortunately Alex , one of the hotel staff, was with us, and we secured a seat.
On booking I was uncertain whether the location was too far away from the old town - but we actually prefered where we were and the old town was only a short pleasant walk across the bridge.Also we were near the Metro station and tram stops so it was easy to get around.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucieNizka, Manager at Alchymist Prague Castle Suites, responded to this review, April 11, 2013
Dear Sir and Madam

Thank you very much for your review.
We are glad that our hotel left such a good impression on you, and you have enjoyed your stay with us as much as you did.

My staff and I are looking forward to your next visit.

Kind regards,

Lucie
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229 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Northampton, United Kingdom
1 review
5 of 5 stars Reviewed March 2, 2013

My husband and I stayed from the 11th February to the 14th February to celebrate his 60th birthday. From the moment we arrived and picked up at the airport by Peter the chauffer to Lucie, Eddie, Alex, Joseph, Tai and Albina at the Alchymist we could not have asked for a better
team to take care of us. Thanks to all of you for making our time at the Alchymist memorable especially my husband's birthday champagne breakfast delivered by Lucie and Alex and to the chef who made the wonderful chocolate birthday cake. The snow which arrived on our second day was like the icing on the cake.
Prague and the Alchymist will always have a special place in our hearts. Thank you also for making our friends welcome when they visited us on my husband's birthday. Christine and Peter

Room Tip: We had room three which was gorgeous and quite large and overlooked the front of the hotel and the...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucieNizka, Manager at Alchymist Prague Castle Suites, responded to this review, April 19, 2013
Dear Sir,Madam

Thank you for taking the time to write this amazing review, we appriciate it dearly. We hope you enjoyed your stay here with us and will come back soon to visit us once more. The staff at Prague Castle Suites is more than willing to help you have the best vacation.

Kind regards,
Lucie Nizka
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Athens
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2013

Everything was perfect at the Alchymist! The decoration, the quality of the amenities in the room, the quality of the food... The best thing was the quality of service from the staff. Everybody was very friendly, polite and willing to assist. We would like to extend our special thanks to Lucie, at the front desk, and Ivan, breakfast service, who stood out from the rest of the staff and made our stay at the Alchymist unforgetable.

Rita @ Michael

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucieNizka, Manager at Alchymist Prague Castle Suites, responded to this review, April 19, 2013
Dear Madam,

Thank you for such a lovely review on Alchymist Prague Castle Suites. All the team and especially Lucie was really thrilled to read it!
I do hope that we will have opportunity to accomodate you again in a near future.

With kindest regards,

Lucie and colleagues
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Salt Lake City, Utah
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 10, 2013

Can a relatively pricey place like Alchymist Prague Castle Suites be a good value. Absolutely. Although this certainly costs more than many other hotels in Prague, the people at this hotel make you visit much more enjoyable. The hotel as a very small staff, but this allows you connect with each one to enrich your Prague experience.

The Reception staff all worked so hard to help us have a great experience both in and out of the hotel. They arranged tours, purchased concert tickets and always had restaurant recommendations that we appreciated.

Our two butlers, Eddie and Alex, worked on rotating shifts and were excellent at making our stay very comfortable. They quickly learned our preferences and were always unobtrusively looking for ways to help.

The housekeeper was excellent and made our room a welcome place to return after a day out in the city.

The hotel is in a VERY safe area. The Czech parliament occupies much of the adjacent buildings so security is very tight. We always passed 2-4 police officers on the short two blocks between the main square and our hotel. There are security cameras everywhere on the streets in this area. You are a five minute walk from the Little Town end of the St Charles Bridge. While your are geographically very close to the castle, it is way above you so you must make a pleasant (in winter) walk up the hill to get to the gate that leads inside. And it is SOOOO quiet. It's really amazing how close you can be the action but still have virtually no noise when you go back to your hotel.

The heated bathroom floors made our winter vacation much more pleasant. Also, don't forget to use the private sauna/spa in the basement. It's a beautiful, peaceful place for a couple to relax.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucieNizka, Manager at Alchymist Prague Castle Suites, responded to this review, April 12, 2013
Dear Sir,

Thank you for taking the time to post your review on Trip Advisor and it is so nice to read that you felt very special from the moment you arrived.
We do pride ourselves on providing the highest possible level of service to all our guests and I have passed your kind compliments to Edie, Alex, and all of the team.

We do hope we will have the pleasure of welcoming you back to your new home away from home on a future visit and please do not hesitate to contact us if we can be of any assistance at any time.

Warm regards,

Lucie Nizka
Hotel manager
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Leeds, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2013

We stayed at the Alchymist Castle Suites for two nights. Day before our wedding and on our wedding day and it was wonderful and so romantic!
The hotel is like from a Fairytale - beautiful in a quiet location - very peaceful and calm, but still an easy walking distance to all the major sights. Hotel's rooms are immaculate, with stunning decor and furnishings. Chandeliers, beautiful antique furniture, art works. Gorgeous! We also loved the secret lift:)
Staff really lovely, very friendly and helpful. Nothing was too much trouble for them - especially finding suitable taxi for the bride and made her wishes come true:) Both nights we enjoyed time in sauna and jacuzzi,
We've stayed in the room with balcon and Castle wiev - amazing! The room was large and cleanliness of our room was perfection!
We had fantastic and unforgetable stay!
Special big thank you to Lucie, Eddie, Ivan and lady who tidied up after my bridal preparations.
Alchymist Prague Castle Suites is the kind of place that makes you feel special! Like royalty!!!
We would certainly come back again!
Thank you
Karel & Daniela

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucieNizka, Manager at Alchymist Prague Castle Suites, responded to this review, February 5, 2013
Dear Karel & Daniela,

Thank you for taking the time to write this amazing review. It was a pleasure having you at our hotel Alchymist Prague Castle Suites.
I was delighted that you enjoyed your stay and found the welcome, facilities and most importantly the service to your liking.
Thank you for mentioning Lucie, Eddie and Ivan in your review; it is a pleasure to hear that they were so kind and helpful to you during your trip.

We will be more than happy to welcome you back on your next trip to Prague.


Kind regards,
Lucie and colleagues
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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 27, 2013

Amazing Boutique Hotel with a great relaxing ambiance. The building is beautiful, rooms and bathroom very grand spacious and comfortable and the breakfast exceptional.
The staff are very welcoming with exceptional personal service and always willing to assist you so that your stay is a memorable experience. The Wifi was the best out of all of the hotels we stayed at in Europe - in other words it is at full strength and never dropped out. Easy walk to the local square where the Hop on Hop off bus is able to take you to many locations in Prague. Recommended Restaurants Sasazu and Cafe Imperial which both will require Taxi.
Great local restaurants are in easy walk from hotel heading up the hill towards the Prague Castle where we has the best pasta carbonara ever !! You will not be disappointed by staying in this beautiful Hotel while exploring Prague.

Room Tip: Room off the library on the 2nd floor guests have access to Library Balcony
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucieNizka, Manager at Alchymist Prague Castle Suites, responded to this review, February 5, 2013
Dear Sir/Madam

I would like to thank you for taking the time to write this review, I am truly glad to read it, as it always brings me joy to know that our guests have enjoyed their vacation to the fullest.

I hope we will get to welcome you at our hotel in the near future.

Warm regards,

Lucie and colleagues
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2013

We selected this hotel based on the previous reviews we had read here on Trip Advisor. It certainly did not disappoint. The hotel is finely appointed and luxurious in nature but what made our stay was the fantastic service combined with the little extras. Upon arrival we we were warmly greeted by the on call butler offering us a glass of champagne whilst he finalised our check in. From there the remainder of our stay was characterised by similar service. The included breakfast each day was available from 0800 - 1200, perfect for late risers, the complimentary wine tasting each evening was also a great touch. The tasting is overseen by the butler and included a selection of Czech reds and whites along with a generous selection of Czech cheeses and breads.

The hotel is centrally located; a 10 min walk up the stairs to the castle and 15 min walk across the river to the centre of old Prague.

Restaurant wise we can also highly recommend the nearby restaurant Villa Richter (Located halfway up the stairs to the castle and about a 8-10 min walk from the hotel), fantastic food and wine all reasonably priced. If your keen for a good pub meal we can also recommend the pub round the corner from the hotel near the corner of Tomášská and Thunovská St...great saddle of wild boar!

All in all a great hotel that we would thoroughly recommend if you like to stay somewhere with a few extra personal touches.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucieNizka, Manager at Alchymist Prague Castle Suites, responded to this review, February 5, 2013
Dear Sir/Madam

Thank you for taking the time to write this very positive review. I am very proud of my staff and the individual approach they take towards all of our guests. The staff works very hard to provide the best service and the best atmosphere at the Alchymist Prague Castle Suites.

We believe a happy guest is a returning guests, I sincerely hope to see you again at our wonderful hotel in the future once more.

Kind regards,
Lucie and colleagues
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alchymist Prague Castle Suites

Address: Snemovni 8 | Czech Republic (Praha 1), Prague 118 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites
Hotel Style:
Ranked #9 of 662 Hotels in Prague
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Alchymist Prague Castle Suites 4.5*
Number of rooms: 8
Official Description (provided by the hotel):
The Alchymist Prague Castle Suites, located in a sensational historical mansion in the Malá Strana (Lesser Quarter) in Prague, provides you with the possibility of experiencing something truly unique and exclusive. This privately owned historical mansion, with the intriguing name of "At the Turk's Head," has been lovingly restored to suit a brand new concept of luxury accommodation in Prague. It is therefore with the utmost pleasure that we present you with the following invitation: You are hereby invited to become personal guests of the owner, Giorgio Bonelli, and to enjoy a stay in this magnificent 15th-century mansion, featuring 8 suites, a music room, library, fireplace room, spa and enjoying the services of a private butler. ... more   less 
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