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“Winter wonderland!” 5 of 5 stars
Review of Grand Majestic Plaza

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Grand Majestic Plaza
4.5 of 5 Hotel   |   Truhlarska 16, Prague 110 00, Czech Republic (Nove Mesto (New Town))   |  
Hotel amenities
Ranked #92 of 662 Hotels in Prague
Certificate of Excellence 2014
Ipswich, United Kingdom
1 review
“Winter wonderland!”
5 of 5 stars Reviewed December 24, 2012

Hotel is situated about 5 minutes walk from the Old Town Square. It has great public transport links and all tourist sites are in close proximity. The hotel room was very spacious and made to feel like home. The beds were very comfortable and provided a great nights sleep. Staff are polite, friendly and helpful.
We arrived mid December and was welcomed with snowy weather which helped you get into the christmas spirit :-)

Would definitely recommend to anyone looking to visit Prague.

Room Tip: Deluxe suites are very spacious and comfortable.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PetrPetty, Director of Operations at Grand Majestic Plaza, responded to this review, December 27, 2012
Dear Guest,

Thank you for taking the time to write your review. We truly appreciate your comments, and are thrilled that you had such a memorable stay. We are lucky to have such a great staff, and we thank you for recognizing the quality service they provide. If your travels bring you to Prague again we look forward to welcoming you back!

Sincerely,
Petr Petty
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,705 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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English first
2 reviews
5 of 5 stars Reviewed December 23, 2012 via mobile

We had the pleasure to stay in this hotel. The rooms were very comfortable, the staff were very nice and kind.
The reception staff were kind and helped us with places we wanted to visit, and gave us ideas how to do it right.
The dining room was big and the breakfast was very rich.
The location of the hotel is very good, near to palladium mall and to the main sites of Prague.
We recommend this hotel.

Halaf family.

Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PetrPetty, Director of Operations at Grand Majestic Plaza, responded to this review, December 27, 2012
Dear Guest,

Thank you for taking the time to write your review. We truly appreciate your comments, and are thrilled that you had such a memorable stay. We are lucky to have such a great staff, and we thank you for recognizing the quality service they provide. If your travels bring you to Prague again we look forward to welcoming you back!

Sincerely,
Petr Petty
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 21, 2012 via mobile

The hotel staff have been very helpful with booking train tickets and bus times. Printing out reservations and times. The hotel is pretty with glowing tables and a nice breakfast each morning, with various choices to choose from. Rooms are cleaned quickly and efficiently in the mornings allowing you to relax in the afternoon. No pressure and could walk everywhere.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PetrPetty, Director of Operations at Grand Majestic Plaza, responded to this review, December 27, 2012
Dear Guest,
Thank you for sharing your recent experience with us. We are glad you were able to enjoy this beautiful city with help of asociates. We look forward to welcoming you back.

Sincerely,
Petr Petty
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yeovil, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 20, 2012 via mobile

We stayed in this hotel for three nights. It was very warm in the rooms, beds were a little hard, but everything else fantastic. The bathroom was spacious with underfloor heating. It was nice to in a quiet hotel, and it is close to lots of good restaurants and a large shopping centre.

Stayed December 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PetrPetty, Director of Operations at Grand Majestic Plaza, responded to this review, December 27, 2012
Dear Guest,

Thank you for sharing your recent experience with us. If your travels bring you to Prague again we look forward to welcoming you back!

Sincerely,
Petr Petty
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 20, 2012

Very pleasant stay! We were traveling with a 2 year old, and we got great service all the time when we needed anything. (Babyseat, babycot instead of the extra bed we got when we arrived and even prompt service when she got sick in the bed and we needed the bed changed fully in the late evening..!)
Recommended!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PetrPetty, Director of Operations at Grand Majestic Plaza, responded to this review, December 27, 2012
Dear Guest,

Thank you very much for selecting Hotel Grand Majestic Plaza during your visit to the Czech Republic and thank you for taking the time to send us your comments.

I was glad to read, that you enjoyed our service provided by the Team Members.
If your travels bring you to Prague again we look forward to welcoming you back!
Sincerely,
Petr Petty
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rishon Lezion, Israel
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2012

Very nice hotel in Prague. Perfectly located very close to old city.
Rooms are not big but very comfortable convenient and quite. You can open windows in the night if you like and hear no noise. Beds are extremely good and convenient. Breakfast is good as well as Wi-Fi internet in lobby and wired internet in rooms.
Stuff is overall good and professional.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PetrPetty, Director of Operations at Grand Majestic Plaza, responded to this review, December 27, 2012
Dear Guest,

Thank you very much for selecting Hotel Grand Majestic Plaza during your visit to the Czech Republic and thank you for taking the time to send us your comments.

I was glad to read, that you enjoyed the hotel location, and in particular the service provided by the Team Members.
If your travels bring you to Prague again we look forward to welcoming you back!
Sincerely,
Petr Petty
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2012

We have just spent 3 extremely comfortable nights at the Grand Majestic Plaza. Almost everything was perfect - from our initial registration to the moment we left. The room and public areas were spotless, the beds comfortable, the room quiet, so quiet we overslept several times, and the breakfast was fine, especially since it is served from 6.30 to 11am. The staff could not have been more helpful and everything In the room worked perfectly.
We had a small problem with our first chambermaid who told us off for not putting our dirty cups in the right place to get them changed. Maybe it was a language issue.
A couple of minor improvements we would make when they are considering an upgrade. Our carpet was a bit stained, not dirty but marked by previous guests, the bath would benefit from handles and the range of TV stations was a bit limited for English speakers. However these were very minor points in what was one of the best experiences I have had in a hotel.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PetrPetty, Director of Operations at Grand Majestic Plaza, responded to this review, December 14, 2012
Dear Guest,

Thank you for sharing your recent experience with us.
We look forward to welcoming you back.

Sincerely,
Petr Petty
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Majestic Plaza

Address: Truhlarska 16, Prague 110 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#59 Business Hotel in Prague
#71 Family Hotel in Prague
#78 Romantic Hotel in Prague
#79 Luxury Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Grand Majestic Plaza 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
Hotel Grand Majestic Plaza is located in one of the most desirable localities, in the heart of historical centre of Prague, just few steps from the famous Municipal House, Gothic Poder Gate, significant Republic Square and most attractive shopping centre Palladium. 4* Grand Majestic Plaza provides 196 design rooms including 6 luxury apartments with balcony. ... more   less 
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Also Known As:
Grand Majestic Plaza Hotel Prague

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