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“Absolutely first class.” 5 of 5 stars
Review of Hotel Kings Court

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Hotel Kings Court
5.0 of 5 Hotel   |   U Obecniho domu 3 | namesti Republiky 6, Prague 110 00, Czech Republic   |  
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Ranked #40 of 663 Hotels in Prague
Gibraltar
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Absolutely first class.”
5 of 5 stars Reviewed August 3, 2014

We stayed here for our 38th wedding anniversary in an Executive room overlooking Republic Square. Transportation to the hotel from the airport was arranged through the hotel and worked out at about £24 each way payable at reception. The driver was waiting for us at the airport and we arrived at the hotel within twenty minutes. The facade of the hotel was truly imposing and marked the corner of Republic Square. The metro is next to the hotel, but we walked everywhere as all the main attractions in Prague are within walking distance. Prague Castle is the only attraction you will need transport for unless you are very fit. Check in went very smoothly and we were shown to our room. The hotel is stylish and has a certain charm. It is tastefully decorated and is meticulously clean. The staircases and large landings are particularly comfortable and because of that we did not use the elevator. Mind you we were on the second floor. Our room mirrored the excellent impression the hotel had made on us. It was spotlessly clean and the Queen sized bed was super comfortable, as were the pillows. The bathroom was squeaky clean and had a full sized bath as well as a separate shower. Tastefully decorated with a writing desk and a separate armchair, together with a large Samsung TV and plenty of wardrobe space, It was all one could wish for. Minutes after we arrived a young lady appeared at the door wishing us a happy anniversary and offering us a small cake and some fruit; a lovely gesture that does make a difference. As we had bought into the Executive deal we had the use of the Executive Lounge and also the Spa. The Lounge is on the third floor and is manned from 11 to 8 everyday. There you can ask the concierge for anything, from simple directions to booking a restaurant. You can do this comfortably having a complimentary drink or eating a snack. We used this service regularly and can recommend it without reservation. Romana to begin with and then Susanna were very helpful and did the Hotel proud. We used the Spa regularly and used the robes and slippers provided. Although small it was sufficient for our needs after a long day trekking around the wondrous streets of Prague. My wife underwent a peeling session and she was very impressed. They also have a very small gym that is next to the spa. Breakfast was served every morning in their restaurant facing Republic Square. It had everything you could wish for and some more. Plenty to delight the sternest of critics. This is a hotel that I would clearly visit again and would highly recommend.

Room Tip: I would go for the Executive offer
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,333 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
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switzerland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2014

We just came back from 6 days vacation in Prague. Hotel Kings Court was very comfortable and superbely located. Great buffet breakfast served on the terrace that opens in the square. Clean rooms and good housekeeping.

My only disappointement was with the spa services. I had booked a facial and I arrived 5 mins late. They made me fill a form that took 10 mins. Then they made me wait in the room to change and prepare myself. Another 7-8 min gone. Even though I requested not to shape my eyebrows, the therapist spends another 10 mins doing that. Then she leaves me in the room for 15 mins with some mask. In the end I receive 8 mins face massage and my facial was over and I was rushed out of the room and I was ripped off 1650.00Czech Crowns.

If you stay in Kings Court, I recommend you to go to very reasonable and upclass Thai spa for massages and face treatment which is like 5 mins walk from the hotel. Very economical compared to King Court and far better services.
SABAI slovanský dům
Address: Na příkopě 859/22, 110 00 Praha, Czech Republic
www.sabai.cz
Phone:+420 775 257 598

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katarina V, Manager at Hotel Kings Court, responded to this review, August 10, 2014
Dear Madam,

We were surprised and disappointed to hear of your experience in our SPA as we never receive any complaints and especially not about any of our treatments.

I would like to stress out that we ask all our clients to come 15 minutes prior to the time appointment time, which is also written on the confirmation you might have received if booking via email. The health and safety questionnaire must be filled prior to the start of the treatment in order to ensure that we do not use any product or technique that may harm or irritate your skin. We also must be aware of your health condition; this is a standard practise of any spa. There are 10 easy questions contained in the Health and Safety questionnaire which we have printed in several languages to make it as simple as possible, completing rarely lasts longer than 2-3 minutes.
With reference to the eyebrow shaping, there might have been a misunderstanding between you and the therapist for which we apologise. I will discuss this with her to ensure it does not reoccur and I thank you for letting us know.

We regret we could not do the full treatment as there was another guest waiting for his appointment already and we reserve the right to charge the full cost if we start later due to a guest coming late.

Once again we apologise and we wish you all the best in the future.

With kind regards,

Katarina Vlkova
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 2, 2014

Service and comfort is everything to me. I recently returned from my 5th trip to Prague and stay at Hotel Kings Court. I can't imagine staying anywhere else. The staff really made this past trip exceptional. I had a friend visiting with me for part of my stay and she really enjoyed the hotel, staff, restaurant and amenities. There was confusion as to where I was to pick up my friend at the bus station and the hotel limousine driver was able to sort things out. My friend has never stayed at such a luxurious hotel and I am grateful Kings Court made our reunion special. She really enjoyed the spa treatments, pool, sauna and working out in the fitness center.

The hotel restaurant, Brasserie mEating Point, is my favorite in Prague. The service is outstanding and food as good as pictured in the iPad menus. My friend really enjoyed every meal we had, from breakfast to dinner.

I booked my room for Christmastime before even leaving for my trip this past July. I always stay in the same room and it has become my home in Prague. There is something to be said about familiarity of the room, hotel and especially the staff. They truly make me feel like a VIP guest. From the reception staff, to the restaurant staff to the barmen and women at the Vodka Lobby Bar, I thank you for another outstanding and memorable stay. We are looking forward to seeing everyone again this December.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katarina V, Manager at Hotel Kings Court, responded to this review, August 10, 2014
Dear Steve,

Wow, what a wonderful feedback you shared with other travellers. Thank you! Comments such as yours bring tears to our eyes, it feels very good to be praised. I have posted your review on our staff noticeboard so that everyone can feel the joy that I did when reading it.

We already look forward to your return in December and until then we wish you all the best.

Sicnerely,

Katarina Vlkova
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 1, 2014

We booked and executive room and we had twin beds and a desk and chairs and plenty of extra room. Gorgeous rain shower and separate bath. L'occataine bath products. Evening newsletters and discounts on room service. Pianist in the bar area one night and sport tv the other. Food is very reasonable and absolutely lovely. Will try to add pictures. Great location literally a ten minute walk (for chunky people) to Wenceslas square and about 15 minutes to the old town and astronomical clock. No. 5 bus to prague castle although watch the stairs they are spread apart but exhausting. Worth the walk though. Lovely hotel (the reception staff can be frosty bit everyone else is fantastic!) pillows and mattress are to die for and as someone who doesn't sleep well I slept like a baby! Mum and I are allergic to many foods (garlic, soy, wheat, yeast, almonds, wine, caffeine) and all were catered for ( I photographed a google translate page and that helped with everything including the fantastic 45 minute spa treatment- and oils used seriously relaxing!) lovely dinky swimming pool and private elevator for chunky ladies in dressing gowns!!! Great turndown service, comfy slippers and don't forget if you book in advance you might need about £75 for a deposit (refundable obviously if you use the mini bar or room service). Great selection of breakfasts from salads to full English to Rolls, soy yoghurts, fruits, normal yoghurts, cereals etc! Lovely staff, lovely service and
highly recommended. Checked in early and used executive lounge for lunch snacks and drinks during the afternoon. Very relaxing and sad to leave!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katarina V, Manager at Hotel Kings Court, responded to this review, August 10, 2014
Dear Madam,

thank you for your lovely feedback, I was pleased to read your comments and I will ensure it is spread amongst our team.

We hope to welcome you or your friends on the near future.

With kindest regards from sunny Prague,

Katarina Vlkova
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuart, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 30, 2014

Great location in Old Town area and easy to navigate the city from… its the hotel itself that is lacking. Old, tired, worn down. They have a closet they use as a workout room and if there is more than one person working out its crowded. Oh, and no water when I was there in the workout room I had to BUY it from the Spa.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katarina V, Manager at Hotel Kings Court, responded to this review, August 10, 2014
Dear Thomas,

We were surprised and disappointed to read of your experience. Our fitness room is indeed not as large as the workout space you find in a fitness club however it has proved to be sufficient for the needs of our guests so far.

With reference to the water - you were offered lemon water by our SPA receptionist Marie, which you declined and you asked to purchase a bottled water. On the same day we have placed a water barrel in the fitness area so that our guests can help themselves to the water anytime they like.
We were therefore surprised that you have not mentioned that we have resolved this to your satisfaction.

Anyway we wish you all the best on your future travels and may all your needs always be met wherever you travel.

With sincere regards,

Katarina Vlkova
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 30, 2014

We were at this hotel, as Senior couple, in an executive room , on the 20th of June for five days. We were extremely pleased with the confort, the situation of the hotel, the cleaness of everywhere, the gargantuesque breakfast, the menu at the restaurant (Which comes on an IPad where you can choose from lovely pictures) and the courteousness of the staff. We took their shuttle service from and to the airport, a gentleman (I mean it) drove us with some explanation of different things concerning the city, while driving.
A room with a view on the republic square, in front of this hotel, where you can fin almost everything, a City hall with concerts an a restaurant, an opposite of them another shopping center (from communist era) but you can find nice things at a reasonnable price (Cristals, and what so ever).
Take a walk for ten minutes to admire the lovely architecture of the buildings and arrive to Old Town square where you will find many attractions.Astronomical Clock and .......
With a stay in this hotel we had lovely memories of our first visit to Prague. We can recommand the executive room which comes with several advantages.A room with a view on the square, snacks to accompany your drinks, fruits and newspapers. We advised them to add Gin and tonic in the list and Soda water to go with the scotch served at this executive lodge.
You can also try their spa, which is small but clean.
We highly re ommand this hotel

Room Tip: An executive room near the executive lodge
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katarina V, Manager at Hotel Kings Court, responded to this review, August 10, 2014
Dear Sir and Madam,

Thank you for sharing your opinion, we were glad to hear of your experience. We also thank you for your suggestions with reference to the drinks in the executive lounge (we do have mineral water available in the jar) we will take them on board.

We wish you lovely remaining of the summer and we hope to see you back some time in the future.

Sincerely,
Katarina Vlkova
Quality Manager
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2014

Whilst the Kings Court was only 98% perfect when it got something wrong it corrected it perfectly and quickly which is exactly what I want... It really was very good service, not took formal but just right. The rooms were very quiet with comfortable beds and modern bathrooms. Good choice of food at breakfast, a very pleasant dinner sat outside on the square watching the world go by and very good and inexpensive cocktails in the bar. The Spa was small but very nice. Only downside is the tiny pool. Excellent location in the old town and right next to the subway and teams if needed. Also nice to stay at an independent and not a chain. Would recommend and come again

Stayed July 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katarina V, Manager at Hotel Kings Court, responded to this review, August 10, 2014
Dear Darrell,

We appreciate your time taken to review our services and we were pleased to hear of your experience. We already look forward to your return.

With kind regards,

Katarina Vlkova
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Kings Court

Address: U Obecniho domu 3 | namesti Republiky 6, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #40 of 663 Hotels in Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Kings Court 5*
Number of rooms: 137
Official Description (provided by the hotel):
Rendezvous with Prague's history, modernity & lifestyle!A historical, neo-Renaissance-style building has been gently and tastefully transformed from the former prestigious seat of the Czech Chamber of Commerce into the contemporary deluxe 5 star Prague Hotel KINGS COURT. Our central Prague hotel opened in November 2009.This Central Prague Hotel provides luxury accommodation in 137 guestrooms, unique conference facilities, including a magnificent ballroom suitable for all type of company events, special occasions & weddings.Our modern Brasserie mEating Point offering French, Czech and International cuisine, boasts all year round operated terrace with beautiful view of Republic Square. Vodka Lobby Bar is a very lively place with an exclusive selection of world's finest Vodkas.SPA KINGS COURT features cozy pool with Jacuzzi, steam room, sauna and fitness.All clients will appreciate free Wi-Fi connection throughout the entire property. The Kings Court Hotel is known as one of the best hotels in Prague, due to its high level of service, beautiful designs and comfortable accommodations. ... more   less 
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