My third trip to Prague and stay at the Kings Court started out very poorly. The airline lost my suitcase somewhere between Detroit and Prague. Czech Air had no clue and could do nothing for me at the airport, so I left the airport without my suitcase and headed to Kings Court. Upon arrival, I explained my luggage situation and the executive lounge receptionist- sorry, I am very poor with names, said not to worry and checked me in. All evening, the staff were in contact with Czech Air. At 10:00 PM, they made a call again, and had found the bag. A courier delivered it several hours later. I can't tell you what a gut wrenching feeling it is to start a vacation without a suitcase. What would have started out as a miserable week ended up the beginning of a fantastic stay at Prague and Kings Court. The staff went above and beyond to find my bag and I will be forever grateful. I don't believe the staff at any other hotel would have spend the time and effort to help me out like they did. They genuinely care about their guests and it shows. The staff is the true measure of the quality of a hotel and Kings Court surpasses all others in this regard.
Kings Court is truly a special hotel and the only place I will stay while visiting Prague. Pavel. K. is a true friend, as well as as the other staff at the lobby bar.
I won't go on about the room, but it was clean, comfortable and is my home in Prague- I always stay at the same room.
Thanks again, I am planning my next visit already.
- Official Description (provided by the hotel):
- Rendezvous with Prague's history, modernity & lifestyle!A historical, neo-Renaissance-style building has been gently and tastefully transformed from the former prestigious seat of the Czech Chamber of Commerce into the contemporary deluxe 5 star Prague Hotel KINGS COURT. Our central Prague hotel opened in November 2009.This Central Prague Hotel provides luxury accommodation in 137 guestrooms, unique conference facilities, including a magnificent ballroom suitable for all type of company events, special occasions & weddings.Our modern Brasserie mEating Point offering French, Czech and International cuisine, boasts all year round operated terrace with beautiful view of Republic Square. Vodka Lobby Bar is a very lively place with an exclusive selection of world's finest Vodkas.SPA KINGS COURT features cozy pool with Jacuzzi, steam room, sauna and fitness.All clients will appreciate free Wi-Fi connection throughout the entire property. The Kings Court Hotel is known as one of the best hotels in Prague, due to its high level of service, beautiful designs and comfortable accommodations. ... more less
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