If you are traveling with baby, i must tell you there is no kettle inside the room for you to boil hot water to make milk. Kettle is only available at the reception/lobby area and when you ask for hot water, you have to take whatever glasses/cup from your room and go down to the lobby and they will pour hot water for you. This is extremely inconvenient.
The most annoying thing has to be the room temperature. The control inside the room is not working, no matter how high the fan speed you set or how low the temperature you set, it is always the same. I phoned the receptionist, not once but twice, then only they come up to my room. The fat lady told me i musn't set the fan speed to 3 (the highest), she said the fan only blow hot air, she ask me to turn the fan speed to 0 and said the room temperature will go down eventually to temperature i want (22 degree). I did as she said although i found it highly unusual and quite the opposite should be true. When i turned the fan speed to zero the noice from the blower stop, I waited for half an hour, the temperature doesn't went down instead it went up!
I hate it because they are being dishonest about the air-con and lie to the customer! They are giving crap advice or simply lie to us to get out from our room.
And one more thing, there only give us a room card, which make it extremely inconvenient for us because the lift cannot be operate without room card, whenever i have to go down to get some hot water my family is waiting inside the room in complete darkness. This is insane.
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