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“poor air conditioning, no kettle in the room” 2 of 5 stars
Review of Ankora Hotel Prague

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Ankora Hotel Prague
3.5 of 5 Hotel   |   Katerinska 42 | Praha 2, Prague 120 00, Czech Republic (Praha 2)   |  
Hotel amenities
Ranked #271 of 661 Hotels in Prague
Glasgow, UK
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“poor air conditioning, no kettle in the room”
2 of 5 stars Reviewed April 24, 2013

If you are traveling with baby, i must tell you there is no kettle inside the room for you to boil hot water to make milk. Kettle is only available at the reception/lobby area and when you ask for hot water, you have to take whatever glasses/cup from your room and go down to the lobby and they will pour hot water for you. This is extremely inconvenient.

The most annoying thing has to be the room temperature. The control inside the room is not working, no matter how high the fan speed you set or how low the temperature you set, it is always the same. I phoned the receptionist, not once but twice, then only they come up to my room. The fat lady told me i musn't set the fan speed to 3 (the highest), she said the fan only blow hot air, she ask me to turn the fan speed to 0 and said the room temperature will go down eventually to temperature i want (22 degree). I did as she said although i found it highly unusual and quite the opposite should be true. When i turned the fan speed to zero the noice from the blower stop, I waited for half an hour, the temperature doesn't went down instead it went up!

I hate it because they are being dishonest about the air-con and lie to the customer! They are giving crap advice or simply lie to us to get out from our room.

And one more thing, there only give us a room card, which make it extremely inconvenient for us because the lift cannot be operate without room card, whenever i have to go down to get some hot water my family is waiting inside the room in complete darkness. This is insane.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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119 reviews from our community

Traveler rating
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    4
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Glasgow
Top Contributor
82 reviews 82 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 10, 2013

The location was the best possible for the new town (although personally I think if I return to Prague I'll stay in the Old Town.) Across the road from a I P Pavlova metro station and all other amenities within the vicinity (shop a few doors along, postbox round corner, several bars and restaurants in the area and an indian restaurant and thai massage in the actual hotel). The triple room and bathroom were nice, clean and not too small. It had glasses, phone, soap, tv and hairdryer. My only criticism of it would be that the sockets were in very impractical locations. The staff were excellent, especially the extremely helpful dark-haired receptionist. Would recommend it.

Room Tip: On a fairly busy road but 6 floors up we had no noise. Not sure about lower floors.
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Stayed April 2013, traveled with friends
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Prague, Czech Republic
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 20, 2013

Overall, great location, great rates, nice rooms and please you breakfast! Ideal for travelers seeking the proximity of the city center, available subway station and great pubs/restaurants nearby. Not for luxury seekers but for easy going mates expecting some standard.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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St. Petersburg, Russia
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 12, 2013

GOOD: pretty cheap rate; perfect location within 10 min by foot to downtown; 24-hour cheap alcohol and food minimarket in the same building; 2 min to Metro station; 3 min to perfect restaurant "U Vocku" - VERY cheap and tasty, real old Check style!; good and clean new-furnished rooms (all rooms are not smoking, smoking zone in on the grand floor!); mutl-language speaking and friendly staff; not bad breakfast; free internet (wire in room + wi-fi at the reception); cable TV; good bathroom; goog beds. Special "Hotylku" pub with fully naked waitress (Wednesday only, 7 p.m - 11 p.m., free entrance) within 500 meters;
BAD: no teapot in the room, you have to ask for a hot water at the reception when you want to have a tea or coffee in your room; strange elevator, it doesn't move until you applied a room key and then "thinks" too long;
I will stay there next time for sure.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2013

This hotel is ideally located just steps from a Metro Station. The room was huge and very clean, the bathroom even had a bath tub/Jacuzzi. We had a great stay at this hotel and would definitely stay again on my next visit to Prague. The only thing was that internet was only available at the lobby but other than that no complaints.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Crete, Greece
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 25, 2012

Although I rarely write bad reviews, I can say that Ankora Hotel is the exception.
To start with the hotel facilities and the location were not that bad.
Nevertheless the worst part of Ankora hotel it is it's staff(not all of them). I am working in the tourism sector and i can assure you that i have never met such a rudeness, unprofessional, in polite, unfriendliness and lack of respect to a guest. A person called Va...something in the reception tried to ruin our vacation by insulted us for our nationality and our knowledge for making an online reservation and also is trying hard to destroy the reputation of the hotel. Imagine that we treated with that in polite way because we tried to make clear our reservation procedure in order to pay our bill.

The hotel need to educate the staff and give them free seminars of behavior.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harstad, Norway
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 30, 2012

Family of 3 for 5 days. Great price! Close to everything, nice staff, good and rich breakfast, air condition in rooms ( a must in the summer), clean, quiet, nice and modern room. Refrigerator and internet in room. Good sleep quality. Room looked in pictures. We had a great stay at this hotel, and next time in Praha i will definitely stay here. This is a 3 star hotel, but i would say it ranks up to a 4 star. Taxi place just up the street with taxi 14014. If you are to take taxi, only take taxi with this number, and ask for the price before you get in. The 14014 taxi's did never try to cheat us, but other taxi's did. I highly recommend Ankora hotel Prague.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ankora Hotel Prague

Address: Katerinska 42 | Praha 2, Prague 120 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 2
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #271 of 661 Hotels in Prague
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ankora Hotel Prague 3.5*
Number of rooms: 55
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