My room was really small. Funny part - during check in I was told that I will get a suite. It was not true. The room was located at the SPG floor but was really, really small. It was not only a suite but according to the information from my SPG account I received the room of the lowest category offered at this hotel.
I do not understand why I was mislead, but when I spoke later with the same person, she was not surprised at all. Simply told me that the hotel is full. That's all. I do not know if this is the true, because the bellhop told me earlier that the hotel is almost empty. Anyway I was dissatisfied and disappointed. Next time I will stay at other hotel in Prague. Sad because I am a loyal SPG Platinum member since 2007.
- Official Description (provided by the hotel):
- Located on the edge of Prague's Old Town and New Town, the Sheraton Prague Hotel offers 160 comfortable rooms including 38 spacious suites. Guests can enjoy complimentary access to sauna and 24/7 fitness centre, as well as free High Speed Internet Access at the Link at Sheraton located in the lobby. The French Brasserie Délice offers delicious meals made from fresh seasonal products and genuine five star service. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Prague