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“Professional and well appointed!” 5 of 5 stars
Review of OREA Hotel Excelsior

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OREA Hotel Excelsior
4.0 of 5 Hotel   |   Hlavni trida 121/46, Marianske Lazne 353 01, Czech Republic   |  
Hotel amenities
Ranked #32 of 69 Hotels in Marianske Lazne
Prague, Czech Republic
1 review
“Professional and well appointed!”
5 of 5 stars Reviewed June 19, 2013

Booked this property for my parents, apart from the location, which is fantastic, close to every main restaurant and sight, I would love to greet the staff, very professional! The room was also very spacious and nicely furnished. Hope to come back myself!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marian_R274703, Director of Sales at OREA Hotel Excelsior, responded to this review, June 25, 2013
Dear Mr. Tomy,

Wow is all I can say about your review. I thank you for all the kind words and time to write a review about our hotel. This is what we strive for: complete guest satisfaction and I am happy to see we did so with you.

Our staff enjoys hearing how positive a guest stay was and hope that you will visit again soon.

Best regards.


Marian Rapac
Cluster Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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31 reviews from our community

Traveler rating
    13
    8
    5
    4
    1
See reviews for
6
15
5
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Ostrava, Czech Republic
1 review
4 of 5 stars Reviewed June 18, 2013

We were very satisfied with cosy comfortable accomodation in the hotel Excelsior, furnished with style and care. The hotel is well situated, on the main road near the spa.
We liked the atmosphere of the stylish hotel restaurant named Churchill s restautant and pub, as well as professional staff services and delicious food. We relaxed in the hotel wellness.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marian_R274703, Manager at OREA Hotel Excelsior, responded to this review, June 19, 2013
Dear Katerina,

I would like to thank you for sharing such fantastic and nice comments about our hotel.

We are delighted to learn how much you enjoyed your stay with us.

Your feedback shows us the importance of every detail that creates the overall impression and makes our hotel a place worth visiting.

The OREA Hotel Excelsior is one of the most beautiful hotels in Mariánské Lázně. As you mentioned in your review, it has a number of highlights such as central location, elegant and cosy design of the rooms, high quality of gastronomy and attentive service of our staff.

These are the main ingrediences that make your stay even more special.

We are happy to know we managed to satisfy your needs to the fullest.

Look forward to welcoming you back soon.

Kindest regards,

Cluster Sales Manager
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Prague, Czech Republic
1 review
5 of 5 stars Reviewed June 15, 2013

The service was excellent, staff are very friendly and helpful. The room was very large and clean. The Spa/Balneo facilities were excellent. Whirlpool bathtub, sauna and stream and They are also free of charge. - all accommodations are totally perfect
Location and everything was absolutely great!”

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marian_R274703, Director of Sales at OREA Hotel Excelsior, responded to this review, June 25, 2013
Dear Ms. Vikoco,

We are glad to see that you enjoyed everything the hotel has to offer and thank you for the review. It does take time out of your day but the staff really loves positive feedback and definitly when it comes from the guest.

We look forward to you staying with us again.

Best regards



Marian Rapac
Cluster Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitehorse, Canada
1 review
5 of 5 stars Reviewed June 6, 2013

My girlfriend and I was very pleased by the central location of the hotel. It was nice to have everything closed by and handy. The hotel staff was extremely helpful with any question we had. The room was spacious and cosy with nice view on the street. We also enjoyed a couple of meals at the hotel stylish Churchill's restaurant and enjoyed the world best czech beer in Churchill's pub.
We had an excellent time.
Michele & Julieta

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marian_R274703, Director of Sales at OREA Hotel Excelsior, responded to this review, June 7, 2013
Dear Michele and Juliete,

Thank you very much for sharing your useful feedback with other travellers and for your time to do so.

I am really happy reading the number of your positive comments on the hotel, staff and service. It is nice to hear that you enjoyed your stay with us to the fullest.

All your comments are very valuable for me and it will be my pleasure to share them with all the members of our hotel team.

We look forward to welcoming you back at any time in the future.

Kindest regards

Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maribor, Brezovica, Slovenia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 5, 2013

it was a short vacation (5days) for me and my husband, just to have some peace and relaxation...we were surprised, we had no expectations but everything was just right - hotel, stuff, treatments (massages, baths), city of Marianske Lazne is a little pearl, very, very beautiful, also the surroundings and the nature. But I must say that it is suitable really for people that are looking for peace and quite relaxation. It would be good if hotel had a swimming pool, but we had possibility of free enter into the swimming pool in another hotel from Orea hotels chain.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marian_R274703, Director of Sales at OREA Hotel Excelsior, responded to this review, January 10, 2013
Dear Ms. Beba,

Thank you for taking the time to post comments about your stay with us. I am happy that you generally liked the hotel facilities.

I was however glad to see that you loved our location so much.

We appreciate the time taken to post feedback and look forward to welcoming you back in the near future.

Yours sincerely


Marián Rapáč, Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about OREA Hotel Excelsior

Address: Hlavni trida 121/46, Marianske Lazne 353 01, Czech Republic
Location: Czech Republic > Bohemia > Karlovy Vary Region > Marianske Lazne
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 69 Hotels in Marianske Lazne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — OREA Hotel Excelsior 4*
Number of rooms: 64
Official Description (provided by the hotel):
Greco-Roman-style 19th Century Hotel set in central location, 2 km from train station. ... more   less 
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