Although I completely disagree with the previous reviewer, I was grateful that he/she pointed out to us that the hotel does not have a lift. We e-mailed the hotel and asked for a room on the ground floor, which was reserved for us with no problem. Reception in general was very helpul and obliging. On the last day, they let us keep our car in the parking lot until 5 pm even though we had already checked out in the morning. (We used the public tranportation to explore the city).
The rooms are spacious and nice - the bathroom is also spacious with an excellent shower. We didn't experience any noise from the road -all was quiet.
Breakfast was very good - even some surprises - and the breakfast room very pleasant. There is quite a big supermarket a five minute walk from the hotel.
The hotel is a bit far from the city, but as centrally located hotels in Karlovy Vary are expensive, we found this hotel to be very good value.
Definitely a positive experience.
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