We stayed in this hotel only for one night in our return from Prague. It is nice, central with a beautiful restaurant, elegantly decorated, rooms in Biedermeyer style, clean and coquettish. There is a problem with English being spoken, you'd better try German. We have booked a double room with kingbed and received twin, asked to use the spa facility (which consists of 2 saunas and a jacuzzi) and while there a lady came and said it was reserved for someone else and I had to leave and there was also a problem with water leaking under the shower cabin in the bathroom. Breakfast was good, continental. The parking place was rather far from the hotel on a chute. I'm sure they can do better, the location is lovely!

We spent 21 days in Salvator Hotel located in Karlovy Vary, Vridelni,39. From the beginning, the Hotel created very good impression. But then, we realized that the room didn’t have air conditioner, what made it very difficult to enjoy resort not able to relax. Although officially, they said that all their rooms were equipped with air conditioners. Windows overlooked the cliff. They call it a room “without a view”. But we couldn’t open windows either, because the room was getting filled with mosquitoes, spiders, ants, and other insects immediately. Especially, I want to mention the ant invasion. At 12:00 midnight a bird flew in, on a daily basis, which gave us a lot of psychological and physical stress. Restaurant doesn’t fit any frame of diet menu for people who came to improve their health and cleanse the system. First, 15 days the food wasn’t diet, but was eatable, but then, they probably changed their chef. Besides bad cuisine they gave us very bad stomach virus. But the cherry on top was a mysterious disappearance of Coca Cola bottle from the room bar. We noticed that on the 3rd day of our stay there. Right after a dysfunctional shower in the bathroom was fixed on our request. Our room was cleaned on a daily basis by cleaning personnel. The only person besides them, who had the master key, was superintendent who fixed the shower. The mastery still remains unsolved, but gives more thoughts of what else was taken and how safe it is to stay in the place like this?

Stayed for two weeks in May.
Perfect location - right in the center of town. Hotel is nicely decorated. Room is small but bathroom is big and very clean. Food is excellent. Menu changes daily and portions are huge. Sevice is adequate. Wll return.

5 single rooms booked & confirmed in Salvator on January 13, 2011 (three months in advance!), for a stay from April 14 - 17, 2011. 24 hours before check-in, Mrs. Martina Nardova, a hotel Manager sends an e-mail, explaining that hotel had an accident, a roof top jacuzzi leaked and rooms supposingly flooded, therefore no longer available. She suggests an alternarive, hotel St. Marttel, claiming it is a 4 star hotel, ran by her friends. It turns out, the substitute hotel offered is a sanatorium, with beds on wheels, pacients on wheel chairs, etc. After facing Mrs. Nardova in Salvator hotel reception, demanding a room of equal quality as booked originally, she finally admits, she lied - there is no flood, she just heavily overbooked the hotel. She refuses to show flooded rooms, of course. As the trick with a sanatorium substitute didn't go well, she starts to offer additional lower quality alternatives. none of them to our satisfaction. After being pressed harder by fed up & refused guests and by the travel agent, she finally gives up and releases rooms in Salvator hotel, but just for two nights, April 14-16. Third night originally booked, had to be found elsewhere. Important to know, guests booked via TUI were not overbooked. A nice hotel could be a great place to stay in Karlovy Vary, if it wasn't for the wicked management.