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“Great view, good breakfast” 5 of 5 stars
Review of Spa Resort Sanssouci

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Spa Resort Sanssouci
4.0 of 5 Spa   |   U Imperialu 198/11, Karlovy Vary 36001, Czech Republic   |  
Hotel amenities
Ranked #11 of 88 hotels in Karlovy Vary
Prague, Hlavni Mesto Praha, Czech Republic
Top Contributor
87 reviews 87 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
50 helpful votes 50 helpful votes
“Great view, good breakfast”
5 of 5 stars Reviewed July 7, 2012

A pleasant hotel with great views (our room was on the 6th floor) of the wooded hills and palace-like hotels nearby. The elegant rooms are just big enough but the bathrooms are quite small. Although a bit out of town, there is a free hotel shuttle to the hot springs area in town a few times a day (timetable in the room), there is also a bus No2 (every 20 mins or so, a timetable also in the room) which stops near the hotel. However, we used taxis which are quite reasonably priced (150-200 Kc; approx £5-7 a trip). I enjoyed the breakfast as besides the usual egg, sausage, ham, cheese stuff there was excellent porridge and semolina pudding, and mini pancakes on offer, as well as a good selection of tasty bread rolls, fresh fruit, nice cakes. We were too busy doing things in town (the annual international film festival was on during our stay), so no time to use the wellness facilities. Next time, perhaps...

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Spa Resort Sanssouci, responded to this review, July 11, 2012
We appreciate your positive statement. We are happy you enjoyed your stay with us. You are right. Being situated not far from the center yet in a quite neighborhood, our facility is an ideal place for rest and relaxation. We hope you will come back soon.
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100 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 10, 2012

Good place to get your treatments. The bus stop is just next to the hotel.We had a nice view out of the room. We are coming back in Augustus this year.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
koutny, Manager at Spa Resort Sanssouci, responded to this review, June 19, 2012
Thank you for your opinion. We are glad you liked your stay in our Resort.
We are looking forward to your next visit in August.
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London
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 19, 2012

A very clean hotel with excellent choice of spa treatment. It also has a decent size swimming pool, basic gym and free (evening only) use of dry and wet saunas.
Staying in this spa resort hotel will make wonders if you need not only some medical treatment but also a good relaxation and de-stressing..
Though situated away from the town centre this hotel benefits greatly from its being in the wood/ park area. Good for walking and hill climbing if you feel like doing that.
However I would think twice to stay there or chose another hotel in the area if you are concerned about staff limited knowledge of English. The majority of guests there are Russian and German tourists.
The town of Karlovy Vary is very pretty!

Room Tip: I would rather stay in the Blue House
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  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
koutny, Manager at Spa Resort Sanssouci, responded to this review, September 11, 2012
We are sorry for delayed answer.
Thank you for your opinion. We are glad you liked your stay in our Resort. You are right, the Spa Resort Sanssouci is not situated directly in the city center but in a quiet neighborhood, which makes it an ideal destination for rest and relaxation. There is a free shuttle bus for spa guests going to spa colonnades.
We are looking forward to your next visit.
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Naperville, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2012

All the promises from their website were delivered and the service was excellent. The staff is very friendly and helpful. Food was tasty with good variety. The hotel was spotless clean all around.
Love the underground parking-garage, didn’t have to dig the car out of snow in the morning.
Will come back soon for the next visit when I am in the area.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
koutny, Manager at Spa Resort Sanssouci, responded to this review, March 2, 2012
We thank you for choosing our facility and for your favorable evaluation. We are truly delighted to hear that you would like to come back. We look forward to your next visit.
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Amsterdam, The Netherlands
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 15, 2011

It was nice place to restore your health with full board. The staff was perfect, room was clean and big enough with nice view. The meal was unbelievable , huge choice and delicious.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
koutny, Manager at Spa Resort Sanssouci, responded to this review, March 2, 2012
We owe you many thanks for your visit and favorable evaluation. This is the best reward we can get for our efforts.
We believe we will have an opportunity to welcome you to the Spa Resorts Sanssouci again.
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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 15, 2011 via mobile

Das dritte Mal habe wir nun mit meinem Mann das Sanssouci zum zweiwoechigen Kuraufenthalt besucht. Wir kommen gerne wieder wegen dem guten Preis-Leistungs-Verhaeltnis: ruhig sonnige Lage in schoener Natur, sehr angenehmes und freundliches Personal, gutes und reichhaltiges Essen, gemuetliche Zimmer mit Balkon und schoener Aussicht, alles sauber und gepflegt. Vor allem sehr gute Kuranwendungen von erfahrenen Aerzten und Therapeuten. Viele deutsche Gaeste, nettes Publikum. Schoene Atmosphaere bei Tanzabenden mit Musikkapelle.

  • Stayed June 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
koutny, Manager at Spa Resort Sanssouci, responded to this review, October 19, 2011
Google Translation
Vielen Dank für Ihren Aufenthalt im Spa Resort Sanssouci und die sehr nette Bewertung unserer Leistungen. Es freut uns sehr, dass Sie sich bei uns so gut fühlen, die Kurbehandlung ihre positive Wirkung hat, und Sie zu uns aus diesem Grund zurückkehren. Wir freuen uns auf Ihren nächsten Aufenthalt.
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syria
Top Contributor
96 reviews 96 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed August 6, 2011

i stayed at this hotel last april for four nights to attend a confrence held in hotel thermal.
sorrounding area is calm and relaxing , but a little remote.. so you need to use the public transportation or to walk for 30 minutes to be at the center.
frontdesk ladies were all extremely rude.. may be because their english is extremely poor as most of the customers are either germans or russians.. but i think that they could smile even once during my stay.
room was large and clean with excellent bed and bath, and very cheap minibar.
breakfast was good and solid with a lot of varieties, however, most of the waitresses were rude and not helpful at all. i treid dinner once which was bad.
unfortunately i did not get a chance to use the spa which seemed nice and wellknown.
carlsbad is really a very charming and relaxing SPA town, but for a conference it was a very bad choice as it turns to a ghost city after 7 pm in april.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
koutny, Manager at Spa Resort Sanssouci, responded to this review, August 22, 2011
We thank you for choosing the Spa Resort Sanssouci and for writing an evaluation that brings us a valuable feedback and an impulse to further improve our services.
You are right that our hotel is not situated in the city center. Instead, it lies in a quiet, green neighborhood, a location appreciated by most of our guests. Public transportation connecting our facility with the city center is very good. Moreover, it is free for those hotel guests who purchased a therapeutic program in our resort.
We regret to learn that our front desk staff was not pleasant to you. This behavior will have its consequences. Their conduct may be partly attributed to their not to good knowledge of English, which, naturally, cannot be taken as an excuse. As our staff attends regular language courses we believe that their efforts will bring the desired results.
We hope that you will give us a chance to improve the impression we have made.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Spa Resort Sanssouci

Also Known As:
Spa Resort Sanssouci Hotel
Spa Resort Sanssouci Hotel Karlovy Vary
Address: U Imperialu 198/11, Karlovy Vary 36001, Czech Republic
Location: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Karlovy Vary
#8 Luxury Hotel in Karlovy Vary
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Spa Resort Sanssouci 4*
Official Description (provided by the hotel):
Spa Resort Sanssouci is a new spa complex. It has been created on the quiet side of the spa zone of Karlovy Vary (Carlsbad) by merging three important spa facilities: The Švýcarský dvůr (Swiss court) Hotel, the Sanssouci Hotel, and the Mercedes Villa. After a comprehensive reconstruction, which included the construction of an underground connecting corridor, it offers its guests maximum comfort "under one roof." ... more   less 
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