To start with the negatives: although centrally located, it's not easy to find by car (due to the lack of city signposting and topography of the town); it's in the middle of the Kurpromenade (hence the hotel's name) and is surrounded by designer label shops (mostly women's clothing, jewelry and Bohemian glass) - and a two hour local shopping expedition cost 5 times more than our moderately priced overnight stay. Gentlemen, beware!
On the (very) positive side, the Promenade is a small hotel with charm and character and generously sized rooms cosily furnished in what westerners would probably regard as 50's style. Unusual for a hotel this size and location, it also has a secure indoor garage and offers a modest but comprehensive wellness area with (small) indoor swimming pool, fitness room (with two exercise machines) and massage facilities (with a first class masseuse). Access, though, is via an outside covered walkway (ie can be cold in winter) and up stairs in an adjacent building.
Hotel staff are welcoming, friendly and multi lingual and the hotel is professionally and efficiently run (with, for example, baggage movement and valet car parking speedily organized).
Appearances are deceptive at the Promenade and nowhere is this more true than in the restaurant where a modest entrance and ambiente belie the quality of the food about to be served. International rather than Bohemian (a minor disappointment), what's on the plate impresses by virtue of its taste and the exactness of its preparation as well as the competence of the restaurant's athletic and super friendly service team. As the restaurant is well reputed beyond the hotel's guests, it's advisable to book a table when making the hotel reservation. Bottom line: a little gem in a spa town offering plenty for sale. Viator Coloniae