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“Unforgettable stay in Schlosshotel Mostov” 1 of 5 stars
Review of Schlosshotel Mostov

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Schlosshotel Mostov
3.0 of 5 Hotel   |   Mostov 1, Cheb 35002, Czech Republic   |  
Hotel amenities
Ranked #6 of 11 Hotels in Cheb
Prague, Czech Republic
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Unforgettable stay in Schlosshotel Mostov”
1 of 5 stars Reviewed September 23, 2012

We went to Mostov together with my husband to enjoy the longer weekend. Part of the package was 2 nights incl. 3 and 4 course menu in the restaurant, 2 wellness activities.

We got great recommendation to this hotel. Unfortunately when we came to check in, we could not stop be surprised. Helpfulness and services were really terrible. When we came to the "restaurant" to reserve the table for the dinner and enjoy cup of coffee we find out that there is no menu in the restaurant and when you ask for st. extra like cappuccino or coffee latte it is something really extra and not part of the regular packages. Restaurant close at 10pm, and nowhere around hotel is place is place where you can have glass of wine.

Room - what to say, reconstruction was done very quickly, unfortunately after couple of years you can see the result when st. was not proper done. In your bed you can find some towels which were most probably stolen in some kindergarten, because in some of them you can find initials of the owner. VIP setup - fruit basket with rotten apple. Because outside was like 9 degrees, you really would expect heating in the building.

Fitness - swimming pool is fine, not recommended for people who do not see in the dark. Sauna - one of the popular ones is close due to the high season from April to October. 2nd sauna works, but when you would like to use it after the breakfast of dinner, unfortunately you did not choose the right time.

Massages - not really relaxing environment, one room for 4 people, all attendees can see you naked, you can relax on rock or hip hop music during your massage.

Just the positive point can be the breakfast, which is fresh and free of choice.

I would definitely not recommend going there.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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32 reviews from our community

Traveler rating
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    7
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    11
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Czech first
  • English first
  • German first
  • Any
English first
Prague, Czech Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 21, 2011

When you book "castle" be careful as you might end up in dependence, TV or wifi work on certain places only (but not in your room), to close door to to bathroom is not common. The walls are likely to be "paper walls" as flashing toilet from next room or OTHER body sounds would be difficult to explain. The smell of disinfection is probably from unsuccessful fight with molds. And do no expect any support from reception, they are b u s y.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 21, 2008

- romantic place
- great restaurants and food
- very friendly staff
- pleasant relax activities

  • Stayed October 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 15, 2008

This hotel is a restored country mansion in a very quiet location but only a short drive to the famous spa towns of western Czech. The rooms vary in size but first floor rooms in the main building are wonderful, more like apartments from a 30's movie. The hotel grounds are spacious and there is a relaxing restaurant with regional food.
The hotel is excellent value, around 200 Euros for five nights including breakfasts, diners, and some extras such as massage and farewell gift and special traditional meal. The staff is hard working and friendly.
Be warned that the staff is a bit overworked so service is slow, and the rooms on the second floor can be quite small. The main problem is there is a pig farm nearby and when the wind blows from that side, the air can be really foul. Too bad, because otherwise this would be a very highly recommended hotel.

  • Liked — Rooms
  • Disliked — Occasional smells
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Schlosshotel Mostov

Address: Mostov 1, Cheb 35002, Czech Republic
Location: Czech Republic > Bohemia > Karlovy Vary Region > Cheb
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Spa Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in Cheb
Price Range (Based on Average Rates): $
Hotel Class:3 star — Schlosshotel Mostov 3*
Number of rooms: 18
Reservation Options:
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